Zender Ford

Great buying experience! Like most people, we used to HATE buying vehicles because it was the same old hassle, drawn out experience. Not this time! Dale and Dee were awesome t Like most people, we used to HATE buying vehicles because it was the same old hassle, drawn out experience. Not this time! Dale and Dee were awesome to deal with. Everything from the beginning to end was a pleasurable experience. No hassles, no drawn out negotiations, just great timely sales and service. Finance department was also a breeze, very well organized and friendly! This is definitely a place we will buy from again and have no hesitations recommending it to friends and family. More

Breath of fresh air! Dale Burak was an absolute pleasure to deal with. He took the time to listen to my requirements and help find the perfect F150 which I am absolutely i Dale Burak was an absolute pleasure to deal with. He took the time to listen to my requirements and help find the perfect F150 which I am absolutely in love with! Dealing with Dale was completely different than most car buying experiences and I highly recommend him to friends and family. My friends have already purchase an F150 also from Dale and share the same sentiments. Peter MacDonell handled our financing and again was a delight to work with. This was my first lease and Peter took the time to explain everything in as much detail as I needed. There were no surprises and the process was fast and smooth. I highly recommend Peter to help with your financing needs! Chad Zender has been a pleasure to deal with. He has great customer service and I can appreciate that he has a finger on the pulse of the Spruce Grove community both online and off. He exceeded our expectations going over and above what was necessary. These are only three examples of extraordinary staff that will help make your buying experience truly memorable. I look forward to dealing with everyone again on my next purchase! I would highly recommend working with the entire Zender team. ***** More

Great customer service! Very friendly and incredibly helpful. Overall, was a great experience buying my first vehicle. From the moment I walked in the door I was greeted im Very friendly and incredibly helpful. Overall, was a great experience buying my first vehicle. From the moment I walked in the door I was greeted immediately with smiles. Everyone involved made me feel at ease and made sure I was taken care of. Thank you Zender Ford and Thank you Dale Burak! I love my new F-150!! More

Wonderful Experience We went to the dealership to look at a Ford Edge after we had been to another dealer looking at a different vehicle all together. The salesman Ashton We went to the dealership to look at a Ford Edge after we had been to another dealer looking at a different vehicle all together. The salesman Ashton was outside and ready to help us in every way possible. He even watched our 2 year old son so we could look at vehicles and make some decisions!! Our son loved hanging out in the "Big Truck" in the show room eating popcorn while mom and dad shopped! So Thank You for this Ashton you went above and beyond! He introduced us to Brandon the New Car Manager and he also was excellent! Everyone made us feel welcome and we didn't feel pressure at all! They let us take a vehicle out with our son to be able to get a better feel for the vehicle and see how it drove. We decided to purchase the vehicle and it was delivered to us the next day! Ashton was on his day off and he came in to make sure everything went as planned. We couldn't have asked for better customer service and overall this dealership is the best one we have been to! We will be reccomending Zender Ford to all of our friends and family! Thank you again for the amazing customer service you all went above and beyond what was expected!! More

Great experience The people are friendly except the secretary. The place is very clean, the give free popcorn, coffee and hot chocolate. The dealers are very patient The people are friendly except the secretary. The place is very clean, the give free popcorn, coffee and hot chocolate. The dealers are very patient More

Comfortable Environment Ashton and Rick handled our wants and needs very effectively. When we first came in, we started dealing with Rick, but our second visit was on a Satur Ashton and Rick handled our wants and needs very effectively. When we first came in, we started dealing with Rick, but our second visit was on a Saturday so Ashton took over for us. Both gentlemen made sure that we were taken care of and neither Ashton nor Rick made us feel rushed or pushed to make a choice. I would definitely come back to Zender Ford when we decide to upgrade our vehicles. More

Very Pleasant Experience It was a pleasure dealing with Ryan Shabada. I found him to be very friendly, knowledgeable and most importantly respectful. As I had never dealt wi It was a pleasure dealing with Ryan Shabada. I found him to be very friendly, knowledgeable and most importantly respectful. As I had never dealt with a dealership before I found he exercised the utmost patience as we went through this process which I very much appreciated.. I did not feel pressured and always felt positive when dealing with him right to the very end. Highly recommend him. More

I am ecstatic! This was my first time purchasing a vehicle from a dealership and it was an excellent experience! Diane was not only friendly and professional, but sh This was my first time purchasing a vehicle from a dealership and it was an excellent experience! Diane was not only friendly and professional, but she really went to every length to make sure I got the best deal I possibly could! She made the whole process easy and simple which was greatly appreciated as this was totally new to me. I truly felt like my satisfaction both in the vehicle I purchased and the standard of service was top priority at Zender. Thank you again Diane! You're awesome! More

Pleasant Ashton was professional, friendly and very courteous in his mannerisms as a sales consultant. He demonstrated a true interest in finding the right veh Ashton was professional, friendly and very courteous in his mannerisms as a sales consultant. He demonstrated a true interest in finding the right vehicle at a competitive price. Through the process there was no pressure or upselling, we worked together the entire time. More

Great Experience Ashton was a pleasure to deal with. He arranged to get me exactly what I was looking for in price and options, even the colour!! Ashton made this a Ashton was a pleasure to deal with. He arranged to get me exactly what I was looking for in price and options, even the colour!! Ashton made this a fun exciting experience and was friendly and accommodating without feeling pressured at all. He was available to answer any questions or concerns I had. A renewed faith in dealing with Zender Ford dealership! More