
Zender Ford
Spruce Grove, AB
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Exceptional service. Thank you Eldon for making this experience so positive. I have always hated vehicle shopping, with pushy sales people and trying to find the right veh Thank you Eldon for making this experience so positive. I have always hated vehicle shopping, with pushy sales people and trying to find the right vehicle. The service was terrific, and everyone was pleasant and helpful, and I did not feel pressured. They gave me all the information needed to find the vehicle that was right for me and did not try and rush my decision. No buyers remorse for me. Thanks again Zender Ford. More
Awesome service and people Eldon is a great salesman! We went into the dealership unsure of what to expect. We knew our budget and what we wanted , we explained that to Eldon. Eldon is a great salesman! We went into the dealership unsure of what to expect. We knew our budget and what we wanted , we explained that to Eldon. , he helped us stay on our budget and was helpful in making this experience less painful. Hats off to Eldon and the team at Zender Ford everyone was helpful and nice. Hats off to the whole staff at Zender Ford ! More
Fantastic service from great people! The entire interaction was absolutely effortless and Eldon is fantastic, really made sure we were comfortable with our decision. Eldon is transparent The entire interaction was absolutely effortless and Eldon is fantastic, really made sure we were comfortable with our decision. Eldon is transparent and a person of integrity where a positive customer experience is priority. The service was flawless before, during and after the purchase of our Ford Fusion. We are very happy with our decision and appreciate the support we received during the process. More
Great service and people. First time buying a Ford... have been to other dealerships where I felt like a wounded animal surrounded by hyenas. Everyone I encountered at Zender First time buying a Ford... have been to other dealerships where I felt like a wounded animal surrounded by hyenas. Everyone I encountered at Zender were friendly, upfront and honeat and I didn't feel pressured. Thanks for the great experience. More
Patient salesperson, great service We bought our first Ford in our lives from Zender in July! We weren't even on the lot for more than 3 minutes and we're approached by Ryan S. He was v We bought our first Ford in our lives from Zender in July! We weren't even on the lot for more than 3 minutes and we're approached by Ryan S. He was very knowledgeable in the Explorer, inside and out.The safety features and technology sold us on this vehicle. More
Thank you Zender Ford This is the second vehicle I have bought from Zender. Eldon had been my sales consultant both times. He does a great job and has a low pressure sales This is the second vehicle I have bought from Zender. Eldon had been my sales consultant both times. He does a great job and has a low pressure sales approach. Neither he or anyone in the dealership pressured me at anytime. I recommend all my friends to Zender and I will return there again when I buy my next vehicle!! More
Purchasing a 2016 F 150 I purchased a 16 F150 from Zender. I really recommend the truck! They had the exact truck on there lot that we required! They showed us a couple diffe I purchased a 16 F150 from Zender. I really recommend the truck! They had the exact truck on there lot that we required! They showed us a couple different trucks, that meet our wish list. likes about the dealer Clean,friendly, lots of trucks on there lot! Things I feel the dealer can improve on. (All dealership in general.) Have taxes and fees in the price. Don't play any games on pricing,give the best price they can offer right off the hop Tell you every thing they include in the sales. I wish they tell you what they offer IE before you buy we offer an elite package then explain it ask if you want it or not, ok ext. Overall a good experience. More
Worst service ive ever recieved. After pre booking an appointment a week ahead of time the service department made me wait almost 3 hours past my appointment time to have a key cut an After pre booking an appointment a week ahead of time the service department made me wait almost 3 hours past my appointment time to have a key cut and programmed. Then when speaking with the service manager terry he has a bunch of excusses instead of solutions of why my service was bad. Dont visit this shop for sales or service. Trust me you will be dissapointed. I will be driving 3x as far now to get my truck serviced and glad to do so not to visit zender again. More
Not good Told Zender I needed a key replaced as one was not working.They left two voicemails reminding us of our appointment, dropped off the truck and they sa Told Zender I needed a key replaced as one was not working.They left two voicemails reminding us of our appointment, dropped off the truck and they said they need both keys. A half hour drive home, pick up the good key, a half hour drive back to drop key off,WHY did you not tell us to bring both keys on any of the voice mails?? They call and say it will be $531.70 for a new key,no thanks. Go to pick up the truck and they want $170.00 for diagnostics, just to repeat MY words,,,,, I need a key, they got it ALL wrong, key is not $531.70, that price was with the diagnostics that WE did for them,,,,,,,,,,I NEED A KEY, good luck with them, you will have to do part of their job for them AND pay them for that. More
Love my new truck! Just bought a new f150 from Diane who also sold me my last new f150 and was so happy to go in and deal with a wonder person who puts her heart into h Just bought a new f150 from Diane who also sold me my last new f150 and was so happy to go in and deal with a wonder person who puts her heart into her work and made sure that I received the best service and got me the right truck. I will return the next time I need a new vehicle and plan to bring my friends and family too. F150 Eco boost is such a great truck and used to be a chev girl but now love my Fords! Go see Diane if you want great non pushy service. She will go out of her way to find you what you want. More