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Zender Ford
Spruce Grove, AB
802 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 802 reviews
July 11, 2017
Most friendly I've ever met Eldon made buying my new car easy, and he kept me laughing and smiling the whole time. It was truly a wonderful experience, and I always felt like he Eldon made buying my new car easy, and he kept me laughing and smiling the whole time. It was truly a wonderful experience, and I always felt like he was there just to help me, not to swindle me. And I love the car! More
by Beaton4450
Employees Worked With
July 03, 2017
Excellent! Everyone at the dealership was very friendly and helpful. From the salesman to the finance office. I will tell everyone I know to shop at Zender Ford. Everyone at the dealership was very friendly and helpful. From the salesman to the finance office. I will tell everyone I know to shop at Zender Ford. More
by katshed
Employees Worked With
Abhi Bose
June 30, 2017
Easy purchase. Eldon knows how to get down to business and get the deal done. Everything went smoothly and hassle free. I found my vehicle on Zender Ford's web sit Eldon knows how to get down to business and get the deal done. Everything went smoothly and hassle free. I found my vehicle on Zender Ford's web site. Arranged a test drive on their site and got a price too. Now I own a beautiful new Ford. Insert picture of a happy customer here. More
by Landshark
June 30, 2017
Sales with couteous consideration for buyer needs of a FORD. Thank you Eldon for your personal presentation of Zender Ford. Your were very helpful on my second vehicle purchase through your courteous and respect Thank you Eldon for your personal presentation of Zender Ford. Your were very helpful on my second vehicle purchase through your courteous and respectful approach. More
by Explorer16/14
Employees Worked With
June 29, 2017
terrible customer service, would never buy a car from them. my experience at zender ford was terrible, i made an appointment for 11:00am, and arrived at 11:10, the salesman i had made my appointment with (Sean) my experience at zender ford was terrible, i made an appointment for 11:00am, and arrived at 11:10, the salesman i had made my appointment with (Sean) was not even there, and did not show up until 20 minutes later, when he did show up he was rude and dismissive, and eventually deemed me not worth his time, and sent me on the test drive with his shift partner. I would never buy a car from this dealership and would urge others to avoid it. More
by BSC
Employees Worked With
Sean Dennis
June 28, 2017
Transparent, patient. I've really enjoyed the transparency and patience that Ahbi has provided us with the search for a new vehicle purchase. He has worked hard for our bus I've really enjoyed the transparency and patience that Ahbi has provided us with the search for a new vehicle purchase. He has worked hard for our business and in a timely fashion. Highly recommended. More
by Nathan Collins
Employees Worked With
Brandon Horth, Orlena Mollins, Abhi Bose
June 28, 2017
Satisfying and expedient; we are return customers! Abhi worked very hard to find the vehicle that fit our parameters. He was honest with us and communicated clearly... thanks Abhi and Zender; we love o Abhi worked very hard to find the vehicle that fit our parameters. He was honest with us and communicated clearly... thanks Abhi and Zender; we love our car! More
by JnC Stony Plain
Employees Worked With
Brandon Horth, Orlena Mollins, Abhi Bose
May 28, 2017
Professional and hassle free vehicle purchase experience. From start to finish , smooth and hassle free dealing with Eldon. Professional and informative and took the time to explain things. I have no problem From start to finish , smooth and hassle free dealing with Eldon. Professional and informative and took the time to explain things. I have no problem returning to Zender Ford for all my servicing needs if this is just the start of how they treat there customers. Thanks for the great purchasing experience . More
by Rotten
Employees Worked With
May 24, 2017
Very freindly and kind I went in and needed a truck with in 2 days and they worked hard and made it happen they are patiant and very freindly I went in and needed a truck with in 2 days and they worked hard and made it happen they are patiant and very freindly More
by Dave
Employees Worked With
Orlena Mollins, Peter MacDonell, Sukhi Saini
May 18, 2017
Quick and efficient Everything was organized quickly and efficiently. All the paperwork was waiting for me when I arrived, there was no hassle. At no time was pressured t Everything was organized quickly and efficiently. All the paperwork was waiting for me when I arrived, there was no hassle. At no time was pressured to get something I didn't want or need. When I found a minor issue on the vehicle it was sent to service right away and the problem was fixed that day before I drove it off the lot. Spectacular service all around. More
by Tyler Davidson
