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Zender Ford
Spruce Grove, AB
807 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 807 reviews
January 30, 2020
January 29 2029 I have a premium package on my ford350 diesel truck , I took it to sender ford for recalls .... now remember I have bumper to bumper coverage which co I have a premium package on my ford350 diesel truck , I took it to sender ford for recalls .... now remember I have bumper to bumper coverage which cost me thousands of dollars , they called. Me to say my running boards was not covered and I had to pay $165 plus labor plus grease which was another 39 dollars , I had a very high bill time I was finish ... I called the ford company in Toronto and explain they said yes I was covered , but nothing they could do for me cause my truck was out of the shop and paid for ,,, my point is why pay for warranty when you have dealers out there like zender ford who I out there to get your money .. guys don’t go and buy from those people they are there to take your money not to help you . My rant for the day .. they will never get another bet of work from me again goood luck More
by millifaulkner
Employees Worked With
January 26, 2020
This is my second truck through Zender and the experience has been nothing but professional. Quick communication and action when purchasing led to a smooth delivery. Best customer service I have had in ten y has been nothing but professional. Quick communication and action when purchasing led to a smooth delivery. Best customer service I have had in ten years of business. More
by davidfair20
Employees Worked With
Lisa Schellenberg, Jamie Brandt
January 25, 2020
Diane was great! I was referred to her from a friend. An honest and truthful salesperson was refreshing for once. She went out of her way to help. An honest and truthful salesperson was refreshing for once. She went out of her way to help. More
by Love the new Ford
Employees Worked With
January 24, 2020
Great vehicle and great service. I can’t wait to get out on the road! Thank you Jamie and Ron for going above and beyond and making this an easy buying experience. on the road! Thank you Jamie and Ron for going above and beyond and making this an easy buying experience. More
by Jerry
December 21, 2019
Great dealership Zender is where i go to get my truck. Its my 3rd F150 from Zender and simply put they are no pressure, fair priced, helpful group willing to do what t Zender is where i go to get my truck. Its my 3rd F150 from Zender and simply put they are no pressure, fair priced, helpful group willing to do what they can to satisfy the customers they serve. More
by davekost99
Employees Worked With
Lisa Schellenberg, Jamie Brandt
December 06, 2019
Great Service I enquired about a used Lincoln on their lot, and Jamie was on the job, answering all my questions and sending me the car sticker and the Carfax repor I enquired about a used Lincoln on their lot, and Jamie was on the job, answering all my questions and sending me the car sticker and the Carfax report within few hours on my initial enquiry Thank you Jamie. Raj (Prakash) More
by Raj
Employees Worked With
Jamie Brandt
December 02, 2019
Jamie was very easy to deal with. No pressure sales what so ever. Spent the time with me to make sure I was completely familiar with my new 2019 F350 Platinum. I would have no problem sending friends and fa so ever. Spent the time with me to make sure I was completely familiar with my new 2019 F350 Platinum. I would have no problem sending friends and family to him with there ready for a new Ford. More
by Mr F350.
Employees Worked With
Jamie Brandt
November 07, 2019
I bought my second vehicle at zender now. Dealing with Diane was awesome. I think she could hear what I was thinking. She found exactly what I was looking for and did not try to sell me anything I don't w Diane was awesome. I think she could hear what I was thinking. She found exactly what I was looking for and did not try to sell me anything I don't want. Excellent sales person. I would buy from her again More
by Chris
November 06, 2019
Great experience with wonderful salesman The whole process from start to finish went smooth. Our salesman Jamie was absolutely excellent to deal with - absolutely no pressure, very friendly The whole process from start to finish went smooth. Our salesman Jamie was absolutely excellent to deal with - absolutely no pressure, very friendly and extremely easy to deal with. If you are in the market for a new Ford I would definitely recommend going to see Jamie at Zender. More
by c.lockinger
Employees Worked With
Lisa Schellenberg, Jamie Brandt
November 01, 2019
New Expedition Purchase Diane was excellent to deal with. The perfect balance of help without being pushy or intrusive. Rob was open and honest about what they could and cou Diane was excellent to deal with. The perfect balance of help without being pushy or intrusive. Rob was open and honest about what they could and couldn't do. All was as expected. Paula was quick with the paperwork without any aggressive upselling. How refreshing! A very pleasant experience for sure. More
by Chris
