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Zender Ford

Spruce Grove, AB

4.8
792 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard. We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage. "I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford. Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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99 Golden Spike Rd

Spruce Grove, AB

T7X 2Y3

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Showing 792 reviews

June 11, 2020

Mac's Journey to an Escape Jamie Brandt was highly recommended to us by a relative, and he certainly didn't disappoint. Absolutely no pressure with the sale! We were especiall More

by 2Macs
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Brandt
June 06, 2020

Awesome to deal with👍👍 Highly recommend this dealership and Jamie was as thorough as he could be with all the restrictions in place at this time. More

by scheerdawn
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Brandt
May 21, 2020

My vehicle buying experience with Zender was very smooth. Jamie was there to help with every step and made sure that all my needs were met. I left a satisfied customer. I would definatley recommend. More

by mcveyc
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Brandt
May 12, 2020

Jamie and Lisa made my Explorer buying experience so much fun, happy and more than easy!!! They were both so friendly and accommodating to all of my purchase needs and questions!!!! Awesome job! Would highly More

by Beth
Recommend Dealer
Yes
Employees Worked With
Lisa Schellenberg, Jamie Brandt
May 09, 2020

They were great! Found the truck online, applied for financing and the next day I drove away! Seem less and easy. Thanks Zender Ford and Jamie Brandt it was an awesome experience. More

by gradyn
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Brandt
April 27, 2020

Jamie was amazing, super easy to deal with! I couldn’t get the car that I originally wanted but get got me something newer and better, 100% recommend seeing him for any car inquiries! More

by maddisonf001
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Brandt
April 17, 2020

2020 EDGE We traded in our 2015 Ford Edge for a 2020 Edge. Jamie was the Sales Person and He was awesome to deal with. Jamie never exhibited any aggressive comm More

by klash1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Schellenberg, Jamie Brandt
April 03, 2020

Professional Friendly Service! Brought in my 2014 F150 for its routine service today and was met by Briana with a friendly smile. She was straight forward and to the point on what I More

by Chris S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Lambert
March 13, 2020

Jamie was excellent to deal with. He made the experience of buying a vehicle an absolute pleasure. He was able to give me the vehicle I wanted for the proce I wanted with no headache. More

by pevan97
Recommend Dealer
Yes
Employees Worked With
Jamie Brandt
March 09, 2020

Zero follow through on promises sold me a car with stuff falling off it. The suggested I get stuff and fix it myself from canadiantire completely unprofessional will never buy a ford again More

by Jimmybassvibes
Recommend Dealer
No
Employees Worked With
Ron Loree
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Zender, Shayne Zender, Lisa Schellenberg
Mar 10, 2020 -

Zender Ford responded

Jimmy, We apologize your experience did not match your expectations during this process. Our management has informed me that they have made multiple attempts to try and resolve this matter but received no positive feedback. Our goal at Zender Ford is to always provide top quality service throughout the buying experience as well as your service experience. We hope to resolve this matter and welcome you back to provide a positive experience in the near future.

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