Yorkdale Volkswagen

Best service and integrity I had a 2 year old Jetta to trade in after a lease and I really wanted to own a car. My previous VW dealer was not listening when she kept taking me o I had a 2 year old Jetta to trade in after a lease and I really wanted to own a car. My previous VW dealer was not listening when she kept taking me out in brand new 2018 models. I wanted a used car to suit me budget. After several futile visits there I drove into Yorkdale VW. I met George. What a relief! He listened and showed me a few options. However there was one he really thought would suit my needs but it was out at the time. I came back another day, no George, I was shown another car but not my choice. A few days later George called the car was in for me to see. I drove it around and just LOVED IT! George was very patient and explained all details. It was all pretty quick and painless and within days I was proud owner of a 2014 Jetta with heated seats, sunroof and more... plus service is fabulous and I get to come back and have car washed anytime. Absolutely brilliant! Thank you George for a great experience. I would recommend you and Yorkdale VW in a heartbeat. More

Great service! Artur Averbuh was extremely friendly and courteous in helping us lease the 2018 Atlas. He helped us do a test drive in our neighbourhood so we could l Artur Averbuh was extremely friendly and courteous in helping us lease the 2018 Atlas. He helped us do a test drive in our neighbourhood so we could leave our two young children at home. Very approachable and enthusiastic. More

March 8, 2018 Excellent, friendly service, from both Artur, & Anna. Extremely professional, with patience, & concern for my needs. The concern from both sales, & s Excellent, friendly service, from both Artur, & Anna. Extremely professional, with patience, & concern for my needs. The concern from both sales, & service personnel, at Yorkdale Volkswagen has always been extremely good. It is always a pleasure to visit this dealership. More

E Golf 2018 I had a great experience at Yorkdale VW. Artur Averbuh kept me up to date with the delivery of my VW. Answered all my questions expertly, and was ver I had a great experience at Yorkdale VW. Artur Averbuh kept me up to date with the delivery of my VW. Answered all my questions expertly, and was very professional. More

Outstanding Service by Artur Averbuh at Yorkdale Volkswagen Renewed my lease with Artur Averbuh. Excellent service, great experience. Artur went above and beyond to meet our current needs. Anna Goryunova was Renewed my lease with Artur Averbuh. Excellent service, great experience. Artur went above and beyond to meet our current needs. Anna Goryunova was also very helpful. More

Arther Great service friendly and they're really care about the customer I recommend all my family there have nothing to complain about the people that serve Great service friendly and they're really care about the customer I recommend all my family there have nothing to complain about the people that serve me More

Best Car Shopping Experience! My first car was from an independent dealership; bought as-is with quite a few outstanding issues. It was a VW Touareg; and we brought it to Yorkdale My first car was from an independent dealership; bought as-is with quite a few outstanding issues. It was a VW Touareg; and we brought it to Yorkdale to get a rundown on what was needed. Ever since that day, we have been receiving outstanding service from them. For the three years I had that car, they supported every issue we had and would work with us when prices got a little steep. The car was a mess when we got it - Dave (mechanic) would literally work his butt off to get this car back to shape, and always efficiently get service done with clear explanations and timelines. So when it came time to throw in the towel on the vehicle, Raquel (the best service representative we've ever had) introduced us to Artur, one of the sales reps who she promised would help us out with a great financing rate and a good plan for a newer car. She knew I wasn't prepared to get a new car; my old one had just one too many problems that weren't worth the cost of fixing it for the year and KM's. I didn’t want to just go with them because they were who we were familiar with, so I shopped around. I went to another VW dealership with a better priced Touareg, and it was a night and day difference. The service, the energy, the people – everything felt very standoffish. Then I went to an Acura dealership to look at a car there – to find out their interest rates are insanely higher, and they didn’t seem very interested in discussing options or trying to reason with the vehicle price. So we went back, and we almost thrown a welcome party when we did. VW Yorkdale is a family environment; we felt that from the first visit. Once you become a regular, it feels like you’re coming in to see your relatives. My spouse drives a BMW and has never in life felt the same way he feels when coming into this dealership. If you are considering buying a VW, please come here. They will work with you. They are honest about charges; what you can afford and can’t and won’t try to sell you a car that’s not in your price range. They will work within your wants and means, and they won’t make you feel like you’re being bamboozled doing it. They are the type of service center that makes you never want another make of car. The entire service department is friendly and welcoming, and Artur was amazing as a sales rep. Gary (sales manager) went out of his way to make sure they could accommodate the payment plan I needed. I was blown away at his level of dedication to ensuring we were satisfied. Raquel (service manager) is close to getting a Christmas dinner invite. I could not be happier with my decision to stay with them, and know that I'll always be well taken care of. More

Great service and excellent employees My first and second car in Canada, which I bought in this dealership. Great service and excellent employees. Special thanks to Artur Averbuh who helpe My first and second car in Canada, which I bought in this dealership. Great service and excellent employees. Special thanks to Artur Averbuh who helped me to choose a new car that was ideal for my current needs. More

Great Experience Artur and Anna went above and beyond. They made buying a car an enjoyable experience. Their customer service relations with clients is incredible, bar Artur and Anna went above and beyond. They made buying a car an enjoyable experience. Their customer service relations with clients is incredible, bar none. 10/10 More

Artur is the best! Personal and professional are 2 of the words that best describe my experience with Yorkdale Volkswagen. From initial contact to driving away I was al Personal and professional are 2 of the words that best describe my experience with Yorkdale Volkswagen. From initial contact to driving away I was always well informed and well taken care of. Artur Averbuh was knowledgable, prompt, and precise when it came to the car and an absolute joy to deal with. Carol Dougherty was just as much of a pleasure to work with and made the financing of my car clear, concise, and simple. Buying a car can be stressful, but these two made it such an easy and enjoyable process. Absolutely love my new VW and am so grateful! More