Yorkdale Volkswagen

Excellent sales experience Artur was an excellent salesperson to deal with. He was very patient, helpful, transparent and non-high-pressure. I particularly liked his timely comm Artur was an excellent salesperson to deal with. He was very patient, helpful, transparent and non-high-pressure. I particularly liked his timely communication and keeping us in the loop during every stage of our lease process with him. More

Dimitri was so incredibly patient and helpful. He took me through the purchasing process and answered all my questions over three or four days with professionalism and friendliness. I feel so confident with through the purchasing process and answered all my questions over three or four days with professionalism and friendliness. I feel so confident with my purchase and the price I paid. He made it all such a pleasant experience from beginning to end and made sure all was perfect on delivery. I cannot thank him enough. All the staff were so helpful and genuine. More

Excellent Service I would recommend this dealership to anybody. The sales representatives are knowledgeable and hard working, giving me all the time I needed to underst I would recommend this dealership to anybody. The sales representatives are knowledgeable and hard working, giving me all the time I needed to understand my new car. The ongoing level of service - road side assistance, car washes, etc. - is first class and I will for sure continue leasing my cars through Volkswagen Yorkdale! More

Great experience with Artur We recently bought a (slightly) pre-owned ATLAS and had the privilege of dealing with Artur. While Artur specializes in new car sales his knowledge of We recently bought a (slightly) pre-owned ATLAS and had the privilege of dealing with Artur. While Artur specializes in new car sales his knowledge of every VW model was obvious and extensive. He was a pleasure to deal with (especially compared to some of the other dealerships we visited during our search) and made the entire experience comfortable and easy-going with zero pressure. With Artur I felt a genuine interest in helping us out, regardless of whether we bought a car from him or not. If you're looking to buy a VW, go see Artur Averbuh at Yorkdale, you won't be disappointed. More

Was cheated on a used Jetta purchase with low mileage I bought a used Jetta which was supposed to have had a minor accident. Reality was it was a major damage poorly fixed and expensive. I bought a used Jetta which was supposed to have had a minor accident. Reality was it was a major damage poorly fixed and expensive. More

Incompetent and inexperience workers I’ve been dealing with yorkdale Volkswagen for the last 4 years when I had a problem with my BRAND NEW 2015 VW gtI.It started on October 2016 when my I’ve been dealing with yorkdale Volkswagen for the last 4 years when I had a problem with my BRAND NEW 2015 VW gtI.It started on October 2016 when my car lose power, stalled and won’t start back up. I had it towed to yorkdale VW because it was the closes dealer. They diagnose it as the high fuel pressure pump that was bad. Luckily it was under warranty. Worked fine for about 20000km when the problem Occurred again. Towed it back to Yorkdale VW and they diagnose it again has a faulty high pressure fuel pump again. Once again, luckily it was covered under warranty. Worked fine again for about 20000km and it happened again, now at 84000km not under warranty anymore. I’ve spoken to many Vw specialist and they said it is unheard of for the high fuel pressure pump to go out this many time. I towed it back to Yorkdale VW to tell them that they didn’t fix it the first two times and it’s clearly not the high fuel pressure pump that caused it and you need to put it back under warranty. They told me my warranty is over and I would have to pay to get it fixed, A problem that should’ve been fixed the first time under warranty. I allow them to diagnose it once again for them to tell me they could not Reenact the problem so we can do anything about it after I told them you need to drive the car for over five minutes for it to to stall but they only drove it around the block. I told the service desk that the car will die if I drive the car home right now and that it would be unsafe, he basically shrugged his shoulders and says we don’t know that. I didn’t want to go with their inexperience mechanics so I took My car to a Private mechanic who specialize in Volkswagen which the car did stall on the Way there in the middle of traffic.I told him what happened and even they said it is unheard of for the high fuel pressure pump to go out that many times. It’s been three weeks and they can figure what’s causing These problems. They are calling my car a ghost problem. I do not recommend anybody go to Yorkdale Volkswagen for service because they are very rude and inexperience mechanics. More

A wonderful place to go I am writing this review in order to let every body know how wonderful the parts department service is. Every time I come to the dealer for service I I am writing this review in order to let every body know how wonderful the parts department service is. Every time I come to the dealer for service I also go to parts department to buy different things. The service i am getting in the parts department is outstandig. The person which i want to mention in special is Phuoc Tran which gives me a wonderfull service,very professional and polite. He knows his stuff and there are no problems getting what i am looking for. I also got a very good service from the Parts Mgr who was also very professional and right to the point. People like Phuoc and the entire team from Parts Dept. supervised by the Parts Dept. Mgr.( sorry I did not get his name) retains the customers which is good for the dealer's business and reputation. To every body involved in looking after my business KEEP UP THE GOOD WORK. Thanks More

Thank you Artur ! I was shopping for my first car in Canada, and thankfully i was lucky enough to meet Artur at VW Yorkdale showroom. From the first day, Artur welcome I was shopping for my first car in Canada, and thankfully i was lucky enough to meet Artur at VW Yorkdale showroom. From the first day, Artur welcomed my with open arms, he understood what i need and provided the guidance necessary to make the right decision. Artur not only is he seasoned when it comes to car sales, he is also professional, transparent, keeps you informed with necessary details, prompt and has excellent communication style; leading to an exceptional customer service experience. So Big Thank you Artur, and looking forward to engage with you in the future for a bigger car;) More

A very pleasant visit Once again going to Yorkdale VW for service is very good experience and a pleasant one due to the people who looks after my service. The people I lik Once again going to Yorkdale VW for service is very good experience and a pleasant one due to the people who looks after my service. The people I like to mention are Jet Tabinga (Assistant Serv Mgr-who gives me a excellent service everytime)+Samantha (who answers the call in a professional and pleasant manner)+Sabrina and Charmaine who called me a day in advance to remind me about my appoinment (also very professional and polite manner) . At the end nice touch the car is washed.!!!!!!!---Not many dealers are doing this unfortunatelly. This is the main reason why I service my car at Yorkdale VW. Service is what matters these days for every customer. Good service retains customers,also brings customers to buy cars (new/used) because they know that they will have an excellent service after they buy the vehicle. Thanks to all the people involved in my service More

First Time Buyer Review Amazingly professional services are provided here. VW stands behind their vehicles and provide excellent customer advice for first time buyers ensurin Amazingly professional services are provided here. VW stands behind their vehicles and provide excellent customer advice for first time buyers ensuring that they are making more than just a car purchase, but an investment for their future. A big shout out to Artur Averbuh who sold me a 2015 Touareg. I suggest everyone looking for a VW to ask the front desk for him. He is honest and will discourage you from bad purchases, and will give you an honest assessment of your needs. He will always go that extra mile to ensure you leave the lot satisfied and more knowledgeable about your next car, wether it’s a VW or not. Artur is by all accounts coming from me, a first time buyer, the best person to go to, and for experienced buyers like my dad, he checks all the boxes for being upfront and professional about VW and it’s products. For anyone who wants to get in contact with Artur directly, I’ve listed his work email below: a.averbuh@yorkdalevw.ca Thank you Artur, hope this review gets you even busier. More