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Yorkdale Ford Lincoln

Toronto, ON

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465 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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465 Reviews of Yorkdale Ford Lincoln

June 13, 2017

Best deal in town It,s not the first vehicle I buy from Ali, by now I feel that I am dealing with an honest friend that has my best interest at heart. Great team at Yor More

by Truckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Rebboh, Ali Sharafeldin, Taylor Dineen
Jun 26, 2017 -

Yorkdale Ford Lincoln responded

Truckman I appreciate the time to post the review and the great comments about your salesperson/manager Ali. He would be very proud knowing that you feel more like a friend than just a customer. Thats a great compliment indeed and not the 1st time I have heard that about Ali. Its why he works for us and why is was made an integral part of our management team. Thanks again Jim Hamilton General Manager

June 06, 2017

Exceptional service! Buying a car from Ali was a terrific experience. He was knowledgeable, practical, straightforward and fair. I always felt that Ali was 'on my side' in More

by JRB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
Jun 08, 2017 -

Yorkdale Ford Lincoln responded

JRB Thank you for the great review and comments. I know that Ali takes a lot of pride in his customer service skills and feeling like the salesperson/manager is on your side must have been a GREAT feeling. Nice also to see that he was not afraid to tell you to get other advice so you were more comfortable. Enjoy your vehicle and thank you again. Jim Hamilton General Manager

June 03, 2017

Best sales rep Just pick up my Ford Edge yesterday. I need to say thank you to LISA and ANDREA for being the best sales person. They both make this possible since it More

by Danny&Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea , Lisa North
Jun 08, 2017 -

Yorkdale Ford Lincoln responded

Danny & Chris Congrats on picking up the new Edge and I'm glad that you found the process worthy of a 5-Star. As my internet manager, Lisa tries to make it pretty easy for customers to decide. Don't worry about it being complicated.....LOL, with so many options and vehicles on the market its a tough choice for anyone. Enjoy the Edge and thank you again. Jim Hamilton General Manager

June 02, 2017

THE AMAZING BUSINESS Ali has helped us all the way. We came in with a limited budget and interested for the trade in. Ali helped us explored every single options that can More

by hnicolas77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
Jun 03, 2017 -

Yorkdale Ford Lincoln responded

hnicolas77 Thank you for the review. As general manager I look at some of the key words in a review and was very happy to read that the thing you likes most about Ali was his honesty. I know that he always makes himself available for his customers and that he allows the process to go at their speed so was not surprised to read that. Thank you for the GREAT review and comments and for choosing us for the purchase and more specifically Ali. Jim Hamilton General Manager

May 25, 2017

First car I was buying my first car and Zulia made it smooth and easy, thanks to them am driving my brand new 2016 ford Fiesta. Thank you so much. More

by TiasMartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo, Zulia Castellanos
Jun 03, 2017 -

Yorkdale Ford Lincoln responded

TiasMartinez Thank you for the great review and am glad that you were able to meet Zulia and she could help you get your 1st vehicle. A very memorable and happy occasion and thank you for allowing us to be part of that. Jim Hamilton General Manager

Jun 03, 2017 -

Yorkdale Ford Lincoln responded

Yorkdale Ford Lincoln said on 06-03-2017 08:37 AM TiasMartinez Thank you for the great review and am glad that you were able to meet Zulia and she could help you get your 1st vehicle. A very memorable and happy occasion and thank you for allowing us to be part of that. Jim Hamilton General Manager

May 21, 2017

Amazing team! El team de Zulia Castellanos es increedible. Nos ayudaron a conseguir el carro que nos gustaba. Excelente servicio y en poco tiempo encontraron la mej More

by Gustavo Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulia Castellanos
May 25, 2017 -

Yorkdale Ford Lincoln responded

Gustavo Thank you for the GREAT comments and I am glad that Zulia and her team were able to make you so happy and get you driving your dream car. I will pass on your comments to Zulia and Leo. Gracias Jim Hamilton General Manager

May 19, 2017

Absolutely Exceptional Service My wife and I were recently in the market to purchase a car for our daughter. We spent a weekend looking at various cars at various dealerships. W More

by Andrew B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
May 25, 2017 -

Yorkdale Ford Lincoln responded

Andrew B I was sorry to hear that you had such poor experiences at other dealerships. When you look at the cost of vehicles and what customers are spending the only type of experience they should get is a GREAT one. I am glad that you were able to connect with Ali and that he was able to do that for you and make your experience so enjoyable. He does love what he does and is part of our management team for a reason. Thank you for your trust and for the GREAT review. Safe and happy driving. Jim Hamilton General Manager

May 15, 2017

Excellent customer service I wasn't planning getting into a new truck but Ali was extremely helpful and knowledgeable, he went above and and beyond to get me the most money for More

by DannyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
May 25, 2017 -

Yorkdale Ford Lincoln responded

Danny S I hope you are enjoying your new truck and am glad that Ali was able to get what you needed for a trade on your old one to make this happen. I love hearing words like "Above & Beyond" when customers describe their experience. Thank you for the 5-Star review and safe driving. Jim Hamilton General Manager

May 13, 2017

Great Dealership and Excellent Customer Service! The whole process was very smooth from beginning to end. More specifically, I would like to give high praise to the sales manager, Mr. Ali Sharafeldin More

by Mahmoud2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
May 25, 2017 -

Yorkdale Ford Lincoln responded

Mahmoud2017 WOW-There are a lot of GREAT words in that review to describe your experience with my sales manager Ali. Maybe the one you used that I like the most was a gentleman.....because I think that sets the stage for the rest of the review. I am glad that you felt so relaxed and that Ali was able to discuss and show you how to get into a new vehicle. CONGRATULATIONS on getting your 1st new vehicle and we really appreciate such an AMAZING review. Enjoy your vehicle and thank you again. Jim Hamilton General Manager

May 10, 2017

Carlson was great! Carlson helped me quickly and efficiently with speedy purchase of new F150 for our fleet. He was esponsive and helpful, and the rest of he staff were More

by pgmaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlson Hoang
May 11, 2017 -

Yorkdale Ford Lincoln responded

PGMAW Thank you for taking the time to post the review and I am glad that you enjoyed your experience with Carlson. It looks from the wording that you needed to have this done quickly and that Carlson was able to provide that. Congratulations on adding another vehicle to your fleet and choosing our dealership. Make sure to talk to Carlson about fleet programs that you may be eligible for for any future purchases. Jim Hamilton General Manager

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