Woodstock Hyundai

Service consultants are good but when I ask a question and am given an invalid explanation, it stops there. No further effort to resolve, crickets. I do not feel my concerns are taken seriously and I leav and am given an invalid explanation, it stops there. No further effort to resolve, crickets. I do not feel my concerns are taken seriously and I leave with a low level of satisfaction. I think I will look at going to another dealership for service. I even pointed out a spelling mistake on their service report. It says that if you have concerns, please contact our "Serice"Manager. That was over six months ago I mentioned it as a concern to the Service Manager, he didn't think it was a big deal. The error still exists. It shows a lack of professionalism and that they don't care what the customer says, and that aiming for improvement is not an objective. The issue with my headlights fogging up on the inside of the lens was dismissed. They need to up their game to get my confidence back and for me to recommend them to others. In a word, smug. More

Scheduled #3 service Presently under construction upgrading. Parking is a bit restricted because of the construction. All at the dealership were very cordial. The service Presently under construction upgrading. Parking is a bit restricted because of the construction. All at the dealership were very cordial. The service took about 2 hrs., 1 to 2 hrs, less than originally Quoted- a nice plus! More

Excellent customer services. Car was delivered in the time given. Complementary car was also given is good. Customer service Advisor was very polite and extremely helpful time given. Complementary car was also given is good. Customer service Advisor was very polite and extremely helpful More

I was very pleased with my last serviceWe just had an I was very pleased with my last service We just had an oil change. Service was good and fast. Devanne is Very nice person to Deal with Thank you I was very pleased with my last service We just had an oil change. Service was good and fast. Devanne is Very nice person to Deal with Thank you ! More

Service Excellence Great customer service and welcoming environment. Zoran is very attentive, proactive and responsive to customers' needs. He wasted no time in providin Great customer service and welcoming environment. Zoran is very attentive, proactive and responsive to customers' needs. He wasted no time in providing me with info on winter tires. Vehicle was also purchased based on his recommendation and I am happy with my purchase. Thought I would add that even though this was a service visit. More

Patience was a virtue It took several months to resolve an issue with a nearly new Santa Fe Sport I purchased, but in the end the service department came through with flyin It took several months to resolve an issue with a nearly new Santa Fe Sport I purchased, but in the end the service department came through with flying colours. Special thanks to service advisor Devanne who was awesome. She is a credit to your dealership. More

Great service Staff and service are excellent. The service desk reps are always courteous and helpful and my car is always ready on time. The added car wash is hel Staff and service are excellent. The service desk reps are always courteous and helpful and my car is always ready on time. The added car wash is helpful. Thanks More

Always pleased with the service here. We have dealt with Zoran for 2 purchases here and value his honest opinions. He considers our needs & lifestyle. We have also been pleased with the se We have dealt with Zoran for 2 purchases here and value his honest opinions. He considers our needs & lifestyle. We have also been pleased with the service department. More

2018 Santa Fe Sport Purchase My experience was great from when I first stepped in to when I drove off the lot in my new vehicle. Salesman was Doug and he did a great job with sell My experience was great from when I first stepped in to when I drove off the lot in my new vehicle. Salesman was Doug and he did a great job with selling me my new Santa Fe. Shannon helped me with my financing and she did am amazing job as well. Will recommend to family and friends. Great job! More

oil change quick, efficient, well-done service in a friendly atmosphere. Free car wash was the treat to top it off. I will certainly recommend this dealership to quick, efficient, well-done service in a friendly atmosphere. Free car wash was the treat to top it off. I will certainly recommend this dealership to my friends and family. More