Woodridge Ford Lincoln Ltd

Five star dealership and salesperson I bought a new 2015 limited Explorer from Woodridge. Bill Yin is very nice, patient, and professional. Although I bought my explorer after visiting Wo I bought a new 2015 limited Explorer from Woodridge. Bill Yin is very nice, patient, and professional. Although I bought my explorer after visiting Woodridge four times, each time Bill Yin warmly and professionally helps me to address my concerns. Also, when I took my delivery, Bill spent almost two hours to let we know how to use all the buttons or the menus of our new explorer. Thank you, Bill and Woodridge!!! More

Happy Customer! Had such a great experience purchasing our new vehicle- Curtis made the process easy and we felt very taken care of through our entire buying experien Had such a great experience purchasing our new vehicle- Curtis made the process easy and we felt very taken care of through our entire buying experience. He was knowledgeable, honest and a pleasure to work with! Would recommend to anyone. Andy also was wonderful to do our financing with- he made us feel very comfortable and had us in our new vehicle quickly! THANK YOU to you both. More

Phenomenal Sales Deparment We have had a fabulous experience over the past couple years in the purchase of 3 vehicles. Our sales associate Blair is fantastic and has been so gr We have had a fabulous experience over the past couple years in the purchase of 3 vehicles. Our sales associate Blair is fantastic and has been so great in finding above and beyond what we wanted More

Honest & transparent. Great experience My wife and I came into Woodridge to consider options for a trade in on a vehicle. We were greeted politely and asked about what WE wanted. We were My wife and I came into Woodridge to consider options for a trade in on a vehicle. We were greeted politely and asked about what WE wanted. We were never pushed in a particular direction, we were informed and supported. Curtis in particular used his honest and transparent personality to share not only the good but the bad side of each decision we contemplated, allowing us to make the best and most informed decision. At the end of the process we found ourselves a nice Ford Explorer that was within our budget and included everything we were looking for. Great experience, and I'll be back for our next vehicle! More

Terrible I bought my Truck from Woodridge ford in August 2013. It's a 2009 F150. I bought a 3 year Tricare warranty on the vehicle. Every time I bring it in I bought my Truck from Woodridge ford in August 2013. It's a 2009 F150. I bought a 3 year Tricare warranty on the vehicle. Every time I bring it in for Warranty work, they have a problem with submitting anything to Tricare and make very certain to tell me that the warranty isn't through Ford. It's been nothing but headaches ever since I bought the vehicle. Zabi was the salesperson I dealt with. The vehicle wasn't ready the day I was supposed to pick it up so he called me the next day and said it was ready. When I got there, it wasn't ready. They were still repairing a large scratch along the side of the vehicle. I went back home and he called later on when it was ready. I got in the vehicle and as soon as I left the parking lot the fuel light went on. I managed to put $123.00 worth of fuel in it. When I got back in the truck I went to put the receipt in one of the compartments only to realize that the compartment was full of garbage. I took a better look only to find out that the vehicle had garbage stuffed in most every compartment and that the tan seat belts in the back were in fact black in places because they were so dirty. After many discussions with the service manager, Jeff, I was reimbursed the $123.00 and they detailed the vehicle for me. I don't think that it's too much to ask that when you buy a used vehicle from a dealership that it have some gas in it and that it be clean. I tried going to Universal Ford when my 3rd break light was leaking water all over my back seats and had the same type of problems. They were rude and unhelpful. I can't believe that Ford can't make a waterproof vehicle. The leaking 3rd beak light has been recalled in SOME F150's but not all. Unfortunately mine wasn't recalled so I had to pay to have a new assembly installed. I'm going into Woodridge again today to fix the Air Conditioning Fan.... Wish me luck. More

Bill went above and beyond! Made the most of our visit! Fantastic new truck purchase experience. Bill's personalized touch and accommodating schedule made it very convenient for us. Andy helped to get us Fantastic new truck purchase experience. Bill's personalized touch and accommodating schedule made it very convenient for us. Andy helped to get us our new vehicle very quickly and with no headaches... More

OUTSTANDING I have been going to Woodridge for over 10 years even though the brother sells cars elsewhere, Blair Jarvis is an exceptional guy to deal with. Fair a I have been going to Woodridge for over 10 years even though the brother sells cars elsewhere, Blair Jarvis is an exceptional guy to deal with. Fair and honest always…… Jackie Harris in the service department has kept my service business my 13 years now, she is outstanding as well. Ali was our finance officer and she was very helpful and worked around our schedules. I would not buy a vehicle anywhere else. Hands down best dealership around. I recommend Woodridge to anyone and everyone whether they are looking for a vehicle or not. More

great experience I have dealt solely with james MacDonald and cant honestly say enough good with how my experience has been .i recommend all my friends to him and prob I have dealt solely with james MacDonald and cant honestly say enough good with how my experience has been .i recommend all my friends to him and probally will see him again soon when the new raptor comes out. Woodridge has been my go to since moving over to ford when I purchased my new truck and car there back in 2011 More

amazing service Went to test drive multiple vehicles without an appointment, after work hours. Ask for Curtis Thompson! He wasnt pushy at all and was available any ti Went to test drive multiple vehicles without an appointment, after work hours. Ask for Curtis Thompson! He wasnt pushy at all and was available any time. Took a lot of time with us to choose the right vehicle. Great experience all around. We will only deal with him from now on. More

Excellent service We were very pleased with our experience with Curtis Thompson, he was very helpful and friendly. We would definitely recommend Curtis and Wood ridge F We were very pleased with our experience with Curtis Thompson, he was very helpful and friendly. We would definitely recommend Curtis and Wood ridge Ford!! More