Woodgrove Chrysler

Honest and stress free I haven’t got the best credit. I got used to getting a vehicle that fit my credit rather than what I want. I got used to stressing and waiting and wai I haven’t got the best credit. I got used to getting a vehicle that fit my credit rather than what I want. I got used to stressing and waiting and waiting. Lee got me what I needed and wanted. Never once felt stress. I was surprised that I got a car quickly. I was fully informed each step of the way. This surprised me that there was so much that I didn’t know. Thank you for being a true credit wizard. More

Helpful and friendly service Best car buying experience I have had! He helped me and informed me of all my options rather than trying to force into buying something I didn't want. Best car buying experience I have had! He helped me and informed me of all my options rather than trying to force into buying something I didn't want. More

Great place to purchase a new vehicle Lee worked hard, and got me into my new SUV . I liked the service, the friendliness and I trusted Lee. At this dealership they are not pushy and pho Lee worked hard, and got me into my new SUV . I liked the service, the friendliness and I trusted Lee. At this dealership they are not pushy and phony, that over board niceness that some salesmen give you. In past years at other dealerships, I'd be told come in you are approved, after sitting at a dealership for minimum 5 hrs and not driving away in a new vehicle. Lee kept his word had everything ready for me. I wasn't at the dealership very long and I drove away with a brand new vehicle. More

Honest, helpful and committed to customer service. After many bad experiences with other big dealers it was very refreshing to find a dealer who did not play the usual car sales games. Lee was honest, After many bad experiences with other big dealers it was very refreshing to find a dealer who did not play the usual car sales games. Lee was honest, transparent and bent over backwards to answer questions and to show through actions their commitment to a happy customer experience. . More

Truly happy Lee at Woodgrove Chrysler is top notch , this is my second vehicle through him and I’m so happy with the service and the time he takes to make sure I Lee at Woodgrove Chrysler is top notch , this is my second vehicle through him and I’m so happy with the service and the time he takes to make sure I was truly happy , always a pleasure to go in and see Lee he will make sure your taken care of and always smiling and laughing when I’m in there .again thank you for all your help with everything cheers, and many thanks to joe fortier for helping out , with what parts are need and getting me the best deal on both vehicles ,and always looking out for me both top notch at their jobs . Thank you again from wade miller More

Customer after Service fantastic after sales service. Looked after my problem and no expense spared. they provided me with a loaner car while mine was a week waiting for fantastic after sales service. Looked after my problem and no expense spared. they provided me with a loaner car while mine was a week waiting for parts. nice people to deal with. Thank you Woodgrove Chrysler More

Sales person walked away from what could have been a sale We went in to have a look around as my old co-worker comes here and recommends them.anywyas, we were greeted by a sales guy who seemed disinterested i We went in to have a look around as my old co-worker comes here and recommends them.anywyas, we were greeted by a sales guy who seemed disinterested in pursuing us for a sale, didn't say much just gave us his card and walked away. Needless to say we left... Bought a vehicle else where. More

Terrible service Bought my Jeep from here and within not even 10k kilometres the brakes went. Was not covered under warranty even though I was told it would be. Especi Bought my Jeep from here and within not even 10k kilometres the brakes went. Was not covered under warranty even though I was told it would be. Especially considering I pay for the gold warranty plan. would not purchasing or even getting your vehicle serviced here. This was my experience 1/10 More

The Salesmen do not give you what you ask for or purchase John Dance ordered a brand new Jeep Rubicon and screwed up my order. I asked for an updated version of the Jeep I had already with a GPS unit. Inste John Dance ordered a brand new Jeep Rubicon and screwed up my order. I asked for an updated version of the Jeep I had already with a GPS unit. Instead after waiting 6 months for the vehicle I received a Jeep with numerous options that I didn't ask for and no GPS unit installed. John didn't make it clear to me that I was ordering a vehicle without a GPS unit and made sure I excepted/signed for the vehicle prior to being informed about his mistake. I found out later that if you do not have a GPS Unit installed at the factory your vehicle can never have one installed due to the changes with the new Jeeps. When I questioned Woodgrove Chrysler and Jeep Canada I was told that the only thing I could do is trade in my vehicle and buy a new one with a GPS Unit installed at a $ loss of thousands for a vehicle that had only a few km. I believe that this only goes to show that this is a dealership that cannot be trusted to do the right thing when it comes to helping their customers purchase a vehicle. More

Some confusion over trade in values We had some confusion/concern over the value they gave us for our trade in and communicated that to them after the sale (too late). In retrospect we We had some confusion/concern over the value they gave us for our trade in and communicated that to them after the sale (too late). In retrospect we would have handled the negotiation differently. We enjoyed dealing with the Finance manager, JC , who was great in every way, a real keeper. More