Woodgrove Chrysler

Excellent service from Woodgrove Chrysler when purchasing my new truck. The sales team made it a smooth transaction, and we’re very knowledgeable. I would not hesitate to do business at Woodgrove Chrysler ag my new truck. The sales team made it a smooth transaction, and we’re very knowledgeable. I would not hesitate to do business at Woodgrove Chrysler again. Thank you. More

Have a Chrysler 200 and a ram 1500 diesel, both from wood grove, been using dealer for warranty service schedules.. been fine. Last visit with 200 was disappointing as found the service coordinator (female) grove, been using dealer for warranty service schedules.. been fine. Last visit with 200 was disappointing as found the service coordinator (female) lacked customer empathy and experience and only interested in pumping for $$$..wrong attitude, needs to realize many customers are mechanically inclined and need confidence in the dealership in order to leave their vehicles!!!!! More

Had some work done on my truck recently , had great service but a week after the work was done my fender well in my truck was rattling in the wind they did not put it back together properly .Then I cal service but a week after the work was done my fender well in my truck was rattling in the wind they did not put it back together properly .Then I called them about my wife’s jeep that needed some work they took the message said they would call me back and they never did pretty xxxx poor service if you ask me More

Ok service but what really pissed me off every other dealer washes the vehicle after service and you don’t .. that is a hot button for me and I will be looking at other dealers in Nanaimo or Parksville dealer washes the vehicle after service and you don’t .. that is a hot button for me and I will be looking at other dealers in Nanaimo or Parksville . Thx . More

Great customer service at the parts/service department. Joe took the time on a busy Friday to assist sourcing parts needed and James fit in the service appointment following day. Truck was repaired to Joe took the time on a busy Friday to assist sourcing parts needed and James fit in the service appointment following day. Truck was repaired to resume vacation on the island. More

I will never deal with Chrysler/Dodge again. Bought a brand new 2019 Dodge Ram, an update with the U-Connect radio failed, and now the battery dies ALL THE TIME. Their solution - disconnect the battery w brand new 2019 Dodge Ram, an update with the U-Connect radio failed, and now the battery dies ALL THE TIME. Their solution - disconnect the battery when the truck isn't in use. Because the truck is still drivable, we don't qualify for a courtesy truck. 2 MONTHS LATER!!! We have to jump start the truck every other day and they say it's not their problem, they can't get the radio any faster. I will never deal with these guys - or buy a Dodge product ever again!!! More

They couldn't find the truck I wanted, so I checked a different dealership and found exactly what I wanted. They quoted me on it, so I went to that dealership to find out what they would quote me. I wa different dealership and found exactly what I wanted. They quoted me on it, so I went to that dealership to find out what they would quote me. I was quoted $8,500 less for the EXACT truck. When they found out I was buying the truck from the other dealership they were insulting. Needed documentation for my trade in and JC Dayne refused to email it to me and made me drive across town to pick it up. Don't waste your time or money here. You are not valued as a customer. More

Dealing with Lee MacDonald,Very polite goes above and Dealing with Lee MacDonald, Very polite goes above and beyond of what any sales staff would do, works very hard for you even after hours. I strongly Dealing with Lee MacDonald, Very polite goes above and beyond of what any sales staff would do, works very hard for you even after hours. I strongly agree if you purchase a vehicle from here do your Best to get Lee as your sales guy. So many words to say, will be referring any friends or family to this dealer. Thanks, More

If you need service on a new vehicle STAY AWAY FROM Woodgrove Chrysler.Their Service manager is a pomlass, concieted, untruthfull and unknowledgable little twit. I was lied to for 3 years regarding a c Woodgrove Chrysler.Their Service manager is a pomlass, concieted, untruthfull and unknowledgable little twit. I was lied to for 3 years regarding a coolant leak and strung along until the warranty expired and then tried to charge me for diagnosis and a hose clamp that still did not solve the problem. Nanaimo Chrysler fixed it right off and did so under warranty. Also beware of buying new there as my paper work for financing magically disappeared and they tried to get me to finance through their broker.This is a sleezy outfit and they eventually paid me $4700 as I caught their little Scam. That should have been a sign but I stuck it out for 3 years of bad service.Stupid Me !!!! More