Woodgrove Chrysler
North Nanaimo, BC
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Bought a used truck from these guys, very upbeat and positive vibe, Evan,Blaine and all the rest of the staff treated me like gold!! were more than fair with pricing, I will continue to be a repeat cust positive vibe, Evan,Blaine and all the rest of the staff treated me like gold!! were more than fair with pricing, I will continue to be a repeat customer. My hats off to you guys and gals! Great team work Keep it up! More
The whole staff was friendly and accommodating to myself and family .The dealer was willing to negotiate the deal we wanted on our dream ride! And great service continues…! and family .The dealer was willing to negotiate the deal we wanted on our dream ride! And great service continues…! More
My partner and I went in to have our 2019 Wrangler (soft top) appraised. The manager gave us a reasonable appraisal, was very polite and professional. The salesman who helped us was Bob Saunders. He is well top) appraised. The manager gave us a reasonable appraisal, was very polite and professional. The salesman who helped us was Bob Saunders. He is well-versed and clearly educated about his products. He was able to simplify and explain various differences and specifications between different models of Wranglers. He wasn’t aggressive or presumptuous, he was respectful and helpful in every way. We bought a beautiful army green Wrangler Rubicon, we love it so much! We recommend Woodgrove Chrysler to everyone! Thank you Bob! - Bruce and Chudley More
For the first time I believe it’s a buyers market in the Auto Industry!! I got a call from Woodgrove about my 1 ton, they were interested in buying it back from me… I was certain they would waste my time Auto Industry!! I got a call from Woodgrove about my 1 ton, they were interested in buying it back from me… I was certain they would waste my time with a low ball. They gave me a ballpark offer for my truck, and it was $16 000 less than what I bought it for new in 2017. When I went in to talk more about them buying it, they ended up offering me more when they saw the 4” lift and tires. After all was said and done I ended up with a bran spankin new 3500 Laramie Singly for a $14k difference. That’s incredible. The sales staff weren’t pushy, they were reasonable, and very knowledgeable. The “Magics”, (husband and wife DUO) were absolutely incredible sales people!! I commend the owners and management of this store! They’re running a sharp ship! Integral, fair, and overall the customer service was just superb! I recommend Woodgrove Chrysler!! Thank you Magics and your team!!!! More
Poor customer service aftercare. Act like they are creating peace in the middle East and don't seem to have time for you AFTER the deal is made. I don't recommend this place at all Act like they are creating peace in the middle East and don't seem to have time for you AFTER the deal is made. I don't recommend this place at all. They also seem disorganized. More
Ordered the wrong options on the vehicle, waited another 90 days for them to even order so they didnt get penalized by FCA . Unreturned phone calls from finance and sales. After 8 months I asked for a refun 90 days for them to even order so they didnt get penalized by FCA . Unreturned phone calls from finance and sales. After 8 months I asked for a refund, I got my deposit back in the mail which took 3 days , go figure. Slime xxxxx. Deceptive slime xxxxx. Why would they care about you after you spend 100 grand anyway. Called another dealer. Bought the exact same truck for less , arrived in 3 months. "Woodgrave" they should call it. Negative 5 stars !!! More
This is the second vehicle that I have gotten from this Dealership!!! Amazing Absolutely Amazing from JC in fiancé and great staff very friendly and knowledgeable!!! My salesman Mike is Great like I said I Dealership!!! Amazing Absolutely Amazing from JC in fiancé and great staff very friendly and knowledgeable!!! My salesman Mike is Great like I said I have gotten two trucks off him now he is a Jem! I can’t say enough about him how helpful he and the staff are I would recommend them to anyone!!!! Thank you guys are great! More