
Woodbridge Toyota
Vaughan, ON
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Car Purchase Muhammad, Thanks so much for taking the time to look after Lee and I yesterday. We appreciated your help and extra diligence to ensure the car met ou Muhammad, Thanks so much for taking the time to look after Lee and I yesterday. We appreciated your help and extra diligence to ensure the car met our delivery service expectations. Also, as the first person we met at the dealership, your knowledge and experience was amazing. You certainly represented the dealership with strong customer sales resulting in us having a great customer experience. Well done!! Also, thanks to Jack and Magdy for their help in consummating the sale and completing the administration process. Good folks. Best regards, Brian More
Took My $ & said BYE BYE I purchased a vehicle in June, and have had problem after problem, & still not happy. During the time of purchase, we were told we receive oil changes I purchased a vehicle in June, and have had problem after problem, & still not happy. During the time of purchase, we were told we receive oil changes for life. When I brought my vehicle in with several complaints, I was always accommodated by John Kingston! He always made sure I was happy & satisfied & he was wonderful to deal with. I went in on Jan 16th 2018 for my oil change & was told by a service rep that in order to receive my FREE oil change, I must pay for a maintenance check?? Apparently I was told this in the past, HOWEVER, price never came into the conversation, so I assumed it was my choice.... NOT SO. In the end, I find out I should have NEVER been offered the oil change for life because it only applies if you purchase a TOYOTA-NOT HONDA, but considering all the problems I've had, they were willing to honour the oil changes. So....Jan 16 2018, I brought my HONDA in for an oil change & was told I need to pay for a maintenance check. I wasn't financially prepared to pay this fee, & said I just wanted the oil change. Then they directed me to Magdy & I sat in his office for a bit & then walked in CULLEN GOOD. (Used car Manager) He introduced himself, sat on a filing cabinet & said to me....."Listen, we have done a lot of xxxx for your car". I was floored by his ignorant mannerism & language. I tried to explain that this xxxx done to my vehicle were issues from day one & that's not what I paid for. I then told him I was promised oil change for life etc, he then (Cullen Good)waved his hand in the air & said "I don't care what was told to you & we are not going there"......Moving forward I will give you 2 more oil changes & after that you are welcome to come back, or you can go somewhere else, your choice". This is how he spoke to me. I was spoken & treated like dirt & I will NEVER go back as long as he's the MANAGER! The rest of their staff is wonderful & I loved going into this dealer to see them, but now this Cullen has turned me away & potential clients I had lined up. When it was time to leave & oil change was done, I asked for the work order/invoice & was told they will mail it to me??? WHAT & WHY?? Lead me to believe they must add some notes on my file/account. This was really ignorant & unperfessional & my trust is gone! More
Thanks for selling Toyota Rav 4 Momo you are the best salesperson I have ever met, thanks a lot for selling new Toyota Rav 4, I am feeling very happy after dealing with you. I like y Momo you are the best salesperson I have ever met, thanks a lot for selling new Toyota Rav 4, I am feeling very happy after dealing with you. I like your behavior and you selling skill, you persuade me to buy the car . Thanks for tolerating me at the time of sales Thanks More
Excellent Customer Service I lease a new Tundra Excellent Customer Service from Andrea i get my Tundra only after 6 days. Andrea and Jack the Financial Manager they did everyt I lease a new Tundra Excellent Customer Service from Andrea i get my Tundra only after 6 days. Andrea and Jack the Financial Manager they did everything very fast and professional it was pleasure to purchase my pickup from this dealership also i wont to thanks to the General Sales Manager Paul Valente for great job! More
Leased a brand new Toyota Rav 4 XLE AWD I have leased a brand new Toyota Rav4 XLE AWD upgrade. i met with Mr. Rakesh Thakur. I had the best service ever from him. Rakesh was extremely person I have leased a brand new Toyota Rav4 XLE AWD upgrade. i met with Mr. Rakesh Thakur. I had the best service ever from him. Rakesh was extremely personable and professional while handling the service to me. More
Excellent Customer Service through Nader Behzadi I purchased 2015 RAV4 Limited from this dealership and I would say I had the best service ever from Nader Behzadi. He spent quality time with througho I purchased 2015 RAV4 Limited from this dealership and I would say I had the best service ever from Nader Behzadi. He spent quality time with throughout the process and gave as a very good deal in terms of the price. I recommend this dealership to everyone and would be more fantastic if you meet Nader Behzadi. More
First Class Experience Josh was extremely personable and professional when handling the servicing of my vehicle. I brought my car in a month ago for service and he was able Josh was extremely personable and professional when handling the servicing of my vehicle. I brought my car in a month ago for service and he was able to clearly communicate what had to be done and how long it would take. He was a knowledgeable and genuine individual that I would undoubtedly recommend doing business with. Thank you Josh and everyone at Woodbridge Toyota for a true, first class customer experience. I'll definitely be seeing you guys again in the future! More
I just got a new corolla se here. I met with Nader Behzadi h Nader is very helpful and knowledgeable person. I got Toyota Corolla XE and he supported us to make a good decision. I would recommend him ever. Nader is very helpful and knowledgeable person. I got Toyota Corolla XE and he supported us to make a good decision. I would recommend him ever. More
It was awesome Muhammad Farooq is very nice and very helpful person. His way of conversation with customers is great And in future if I need something from toyot Muhammad Farooq is very nice and very helpful person. His way of conversation with customers is great And in future if I need something from toyota then I'll recommend to meet muhammad More
2013 Dodge Journey Great service from David, Jack and Nadar. We negotiated addition services and new tires on our vehicle. We bought the same day. Jack was great. Nadar Great service from David, Jack and Nadar. We negotiated addition services and new tires on our vehicle. We bought the same day. Jack was great. Nadar delivered the car to us. Everything that was promised was delivered. More