Wolfe GMC Buick - Service Center

Exceptional Service from the Start to Finish The bay doors immediately opened up at 7am. I recognized Cindy from a year ago and she immediately took my information, asked if I needed a ride and The bay doors immediately opened up at 7am. I recognized Cindy from a year ago and she immediately took my information, asked if I needed a ride and confirmed she would give me a follow up call later. Cindy called me later in the morning, to confirm the airbag recall was taken care of and my car was just waiting for the service. After lunch she called to say my car was ready. Cindy then explained in clear detail the service and what future repairs to consider for the next service appointment. Exceptional, quick and efficient service for sure! More

Professionalism Excellent service. Explanations were detailed clearly and concisely. Spoke with us when we were picking up our vehicle to make sure we understood eve Excellent service. Explanations were detailed clearly and concisely. Spoke with us when we were picking up our vehicle to make sure we understood everything. Highly professional. More

Service and parts department very helpfull Brought my daughters car in for a idle issue and got the car back the same day . Service department explained the bill and I also got a 5% discount be Brought my daughters car in for a idle issue and got the car back the same day . Service department explained the bill and I also got a 5% discount because of high mileage promotion . More

Free Oil change & recall repair 4 X 4 engaging. Bought my 2014 GMC at Western. Using my 3rd of 4 free oil changes. Recall on the 4X4 engaging which involved getting a software update. Friendly se Bought my 2014 GMC at Western. Using my 3rd of 4 free oil changes. Recall on the 4X4 engaging which involved getting a software update. Friendly service completed in a timely manner. Courtesy shuttle home and back was a positive as well. More

Always Hassle Free!! Service is always super great at Wester GMC Buick! Mechanics are efficient! Staff is knowledgeable! They can always fit us in when we need work done. Service is always super great at Wester GMC Buick! Mechanics are efficient! Staff is knowledgeable! They can always fit us in when we need work done. We are happy customers!! More

I felt looked after from start to finish . I booked an appointment to have an engine light in my Equinox looked into . I booked into Western GMC for Tuesday morning March 8 .As I drove in ,C I booked an appointment to have an engine light in my Equinox looked into . I booked into Western GMC for Tuesday morning March 8 .As I drove in ,Cindy greeted me right away , then led me to her workstation gathered my info and informed me there was a recall (to do with corrosion on inner doors ) that needed to be tended to as well as finding the source of my engine light issue . She then offered me a rental (my warranty allowed it) and I was on my way , with no inconvenience or interruption to my day . I was thrilled, thinking I'd have to taxi or get driven around for a the next day or two instead I had A brand new truck to drive , and I quite enjoyed the whole experience. Driving a different vehicle for a change gives you a refreshing perspective on driving. Cindy called me a few times during the first day to explain and review the findings . I had a few more calls on Wednesday from Cindy with progress on the vehicle, I picked up my car today at 4:00 which seems as good as new :) Thank you Western and Cindy for the great communication and service ,I felt very well taken care of . More

SERVICE DEPT Took my Terrain to Western GMC for a recall requirement. Renee Neudorf assisted me with getting a loaner vehicle, understood that I had a dog with me Took my Terrain to Western GMC for a recall requirement. Renee Neudorf assisted me with getting a loaner vehicle, understood that I had a dog with medical requirement to travel with me at all times, she went the "extra mile" when there was a bit of a glitch with extra repairs required on the vehicle. My husband and I have been dealing with Western GM for 15+ years and would not even consider going anywhere else. Hats off to you Renee! More

Cindy Smith I have always had great service when I take my car to Western. This latest time, I dropped my car off on Monday. Cindy Smith greeted him and checked I have always had great service when I take my car to Western. This latest time, I dropped my car off on Monday. Cindy Smith greeted him and checked in my car. She was friendly, cheerful and professional. Vic, the shuttle driver, took me to work. He is a very nice man. Cindy called me later in the day to say that my car needed a part which would not be available until Tuesday. She was very apologetic about the delay. Vic picked me up promptly and I got my car. I then repeated the process the next day. I had to have my car back by noon and it was ready by 11:30 am. I am very happy with Western. More

service It was easy from the start to finish. By making the appointment to having the shuttle driver Fabio on time to drop me off and pick me back up. Cindy t It was easy from the start to finish. By making the appointment to having the shuttle driver Fabio on time to drop me off and pick me back up. Cindy the service advisor was friendly and had kept me in the loop about what was happening and how much longer my car may take to be finshed. They also surprised me by washing the outside of my car. The staff are so friendly and the service and quality of work is excellent More

Professional with a Smile It's so reassuring to know I can depend on Cindy and the Service Dept. staff to look after my automotive concerns. Cindy always keeps me informed of m It's so reassuring to know I can depend on Cindy and the Service Dept. staff to look after my automotive concerns. Cindy always keeps me informed of my maintenance status and provides honest recommendations More