442 Reviews of Wolfe GMC Buick - Service Center
General Service I purchased my truck at Western GMC. I interacted with Joleen Becker regarding booking my appointment. Cindy Smith has assisted me regarding my warran I purchased my truck at Western GMC. I interacted with Joleen Becker regarding booking my appointment. Cindy Smith has assisted me regarding my warranty issues and regular service since my purchase. I have received excellent and courteous service each and every time. I would recommend Western GMC for all service and purchase needs. More
Tire pressure check and oil change Sue addressed my concerns in a professional and friendly manner. She addressed the issues with me when the vehicle was ready in an efficient manner an Sue addressed my concerns in a professional and friendly manner. She addressed the issues with me when the vehicle was ready in an efficient manner and advised me to monitor the tire pressure and return to Western GMC if I suspected any problems. More
Excellent service I had my vehicle fixed and an issue came up after my initial visit. I contacted Cindy and she advised me to monitor the problem and come back in if th I had my vehicle fixed and an issue came up after my initial visit. I contacted Cindy and she advised me to monitor the problem and come back in if the issue persisted. I called back about a month later and Cindy asked me to come in the following day. The vehicle was looked at and the fix was made immediately in the service bay. I truly felt like Western was concerned about me and not just making money off the situation. Thanks again Cindy and Western, More
Above and Beyond my Expectations. Service Writer Sue Cameron went above and beyond to address the couple of anomalies that I experienced with my new vehicle. Sue was exemplary, desp Service Writer Sue Cameron went above and beyond to address the couple of anomalies that I experienced with my new vehicle. Sue was exemplary, despite my frustration she was great to deal with and quick to address my issues to remedy the problems. On her days off she was concerned and considerate enough to follow up and contact me to keep me appraised on the developments with the acquisition of parts and to arrange an appointment to repair my vehicle including a loaner vehicle so I was not inconvenienced with my busy day. It’s not often, actually I can’t remember the last time I had the pleasure of dealing with someone of Sue’s calibre and I would be remise in not writing in and conveying my sincere gratitude to a person who takes her job to heart and goes above and beyond to assist a customer. Sue truly is an asset to Western GMC and her professionalism and work ethic does not go unrecognised. Thank you Sue! Also a shout out to the Technician Peter and Service Manager Don Fricker for making my experience pleasurable and for giving me the comfort knowing that my vehicle is in good hands. Their assistance and for taking the time to explain some technical matters was greatly appreciated. More
Service was excellent. Was keep informed regarding any additional required maintenance. Also updated on all open recalls, which were looked after. Staff was very helpful a Was keep informed regarding any additional required maintenance. Also updated on all open recalls, which were looked after. Staff was very helpful and friendly. Service was done in the estimated time and a shuttle ride was offered. More
Improved Service Honestly have to say that a few previous visits were not as positive as this last one. Cindy went out of her way to keep me informed as to the status Honestly have to say that a few previous visits were not as positive as this last one. Cindy went out of her way to keep me informed as to the status of the work and additional problems that were discovered. All was attend to efficiently and expertly. Has renewed my faith in Western GMC service. More
Service Friendly staff! I was made to feel like I was the only customer in the world. The drivers were such a pleasure to ride with, too! Friendly staff! I was made to feel like I was the only customer in the world. The drivers were such a pleasure to ride with, too! More
Service I have bought 2 trucks from Western in the past and both deals went very well. This is my first time in the service dept and the service was great. Th I have bought 2 trucks from Western in the past and both deals went very well. This is my first time in the service dept and the service was great. Thanks Sue and Western GMC. More
Fast and efficient My service appointment was fast and efficient. I was kept informed of required work that was needed. Everyone was very pleasant. They waiting area was My service appointment was fast and efficient. I was kept informed of required work that was needed. Everyone was very pleasant. They waiting area was nice. More
Service (Cindy) Every time I take my vehicle in for an oil change service is friendly and professional. They've always had it done in the time allotted and never forg Every time I take my vehicle in for an oil change service is friendly and professional. They've always had it done in the time allotted and never forget to top up washer fluid, check tire pressure, etc. The last time I dropped my vehicle off early as I had my grandchildren's soccer game. I was pleasantly surprised to find they had also washed my vehicle. Greatly appreciated! Thank you Cindy!! More