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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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September 13, 2017

Repair (replace) rear suspension compressor and sensor. I am always pleased with the reception and service I receive at western GMC Buick. excellent people right from the service adviser (Cindy Smith) to th More

by buick2011
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Fricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Frigon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Smith
Nov 07, 2017 -

Wolfe GMC Buick responded

buick2011, Thank you very much for sharing your experience with our Certified Service Department. We're happy to have you as part of our family and we look forward to meeting and exceeding your expectations in the future! We look forward to seeing you soon! -Team Western

September 06, 2017

Good job I have never seen a sales lady that is as awesome as that lady.. i wish i still remember her name... nice and good dealership More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Jackson
Sep 08, 2017 -

Wolfe GMC Buick responded

Al, I'm very sorry our Certified Service Team originally dropped the ball and for any disappointment it caused. Thank you very much for giving us an opportunity to get things back on track! We value your patronage a great deal and look forward to your future visits! -Chad Jackson

July 24, 2017

Cindy is amazing but problems with the vehicle remain Cindy is the reason I come back there. She is amazing at customer service n helps as much as she can. There is some issues with my car that haven't be More

by Cindy is awesome !!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
Jul 27, 2017 -

Wolfe GMC Buick responded

Thank you very much for sharing your experience with Cindy Smith and our Certified Service Department. Sometimes it takes a bit of trial and error to resolve an issue, but since leaving this review we're happy to hear it sounds like the challenge has been identified and resolved! We truly appreciate your patients, it's important to us that we resolve any issue properly and on the rare occasion that can take more than one attempt. We're pleased to have such an understanding customer such as yourself and look forward to your future visits! -Team Western

July 22, 2017

Amazing Service !!!! If one is looking to buy a vehicle or you need you vehicle serviced ... Go to Western GMC. They are very good to deal with. Cindy in service has bee More

by Brent Radom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Smith, Matthew Winterhalt
Jul 24, 2017 -

Wolfe GMC Buick responded

Brent, Thank you very much for sharing your experience with Cindy Smith and our Certified Service Department. We're happy to have you as part of our family and we look forward to meeting and exceeding your expectations in the future! We look forward to seeing you soon! -Team Western

July 19, 2017

Great service all around. Cindy always provides exactly the service I need. Happy all around from the front counter staff to the shuttle driver. Dependable, polite and efficien More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
Jul 24, 2017 -

Wolfe GMC Buick responded

Lori, Thank you very much for taking the time to share your experience with Cindy Smith and our Certified Service Department! We look forward to your future visits! -Team Western

July 08, 2017

Expert advice When I contact Cindy for a problem with my vehicle or a simple oil change I get the best service with expert advice and professionalism. She makes me More

by Mrs. TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
Jul 11, 2017 -

Wolfe GMC Buick responded

Mrs. TC, Thank you so much for taking the time to share your experience with our Certified Service Department, it's a pleasure to have you as part of the Western Family! We look forward to seeing you again soon! -Team Western

July 07, 2017

Amazing Fleet Knowledge When I was put in charge of the fleet vehicles at my work I didn't have anyone to pass on the knowledge that I needed to learn how fleet vehicles get More

by Jennifer W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann
Jul 11, 2017 -

Wolfe GMC Buick responded

Jennifer, Thank you very much for sharing your experience with our Certified Service Department. We're happy to have you as part of our family and we look forward to meeting and exceeding your expectations in the future! We look forward to seeing you soon! -Team Western

July 06, 2017

OIL CHANGE CINDY IS ALWAYS VERY CHEERFUL AND HELPFUL AND FOLLOWS UP WITH ANY ISSUES AND UPDATES THE STATUS OF THE WORK IF THERE IS MORE THAN THE ROUTINE OIL CHAN More

by WESTERN GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
Jul 11, 2017 -

Wolfe GMC Buick responded

Thank you very much for taking the time to share your experience with our Certified Service Department! With each review we receive, it helps us to grow into a stronger team and deliver a first class experience to our valued customers! We're honored to have you as part of the Western family and look forward to your future visits! -Team Western

July 06, 2017

Accomodating Thanks Cindy for being very accomodating and cheerful. Oil change for my GMC Acadia was done professionally in all angles from booking to completion. More

by Jefreycarcido
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
Jul 11, 2017 -

Wolfe GMC Buick responded

Jefreycarcido, Thank you very much for sharing your experience with our Certified Service Department. We're happy to have you as part of our family and we look forward to meeting and exceeding your expectations in the future! We look forward to seeing you soon! -Team Western

June 14, 2017

Very friendly staff Service was very prompt and l was advised as soon as it was done. The shuttle service is very handy and the opening hour at 7 am helps a lot More

by Jimgmc 2016
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Wolfe GMC Buick responded

Jimgmc, Thank you very much for sharing your experience with our Certified Service Department. We're happy to have you as part of our family and we look forward to meeting and exceeding your expectations in the future! We look forward to seeing you soon! -Team Western

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