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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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July 04, 2021

Rene and Steve at Western always do a great job getting our truck in and out in a timely manner. We have never had to wait around. They are always on time and keep us informed. Thanks Rene and Steve! More

by Scotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Wolfe GMC Buick responded

Thank you for the wonderful review! We are so happy we can provide an efficient and informative experience.

July 02, 2021

I brought my car in with multiple problems, which appeared to be wiring or sensor issues (horn alarm went off continuously until fuse was pulled, random starting without key in park position, front s More

by mars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Renee Neudorf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Wolfe GMC Buick responded

Dear Mars, We would first and foremost like to apologize. We received a message in our service department the other day that did not provide a callback number. Based on your review, we imagine that was you. We were not able to retrieve a number and call you back. We completely understand your frustration with having a vehicle that not only isn’t playing music properly but appears to be having a couple of other large issues all at once. In situations where there is more than one issue, or even one issue that is complex, it sometimes takes some additional diagnostics as well as systemically working through the possible causes and remedies. We would be more than happy to explain the work that was done on your vehicle as well as the next steps we can take to get your vehicle back to normal. You can reach us at 780-486-3334, Don Fricker, Service Manager

June 25, 2021

Amazing service! Sherri-Ann goes above and beyond for us on every visit. She’s always so patient and friendly- always a 10/10 experience More

by berenicem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Wolfe GMC Buick responded

Thank you for the wonderful review! We are incredibly lucky to have Sheri-Ann on our team, and we are so happy we can continue to make your experience with us an exceptional one.

June 21, 2021

My service technician was very friendly . The service was quick and efficient. I always enjoy walking around looking at all the fantastic vehicles that are available. More

by Frogey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda B
Jun 21, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We are so happy we could provide an efficient and accommodating service experience.

June 17, 2021

There’s a lot more to a business than just their product. Service is a huge part of it and Sheri-Anne provides that. She is one of the reasons that I stick with GMC trucks. She is definitely an asset to W More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Wolfe GMC Buick responded

Thank you for the awesome review, John! We are incredibly lucky to have Sheri-Ann on our team, and we are so happy we can continue to deliver an exceptional experience.

June 13, 2021

Brought my Acadia in for an oil change. Not only did their thoroughness identify another 2 issues, they were able to fix the issues and get my car back promptly. Steve and the team in the service depart More

by mairey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Wolfe GMC Buick responded

Thank you for the wonderful review! Although it is never fun to find more work in the shop, we are so happy we could identify and repair those other issues for you too. Happy driving!

June 10, 2021

It was a very good experience. The only thing was there were very few new trucks to look at while I was getting my oil changed. More

by Bernie and Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Arnold
Jun 10, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We should hopefully be starting to get new trucks soon, though we do have a few Elevations on hand.

May 30, 2021

Fast efficient service, friendly advisors and service staff. Waited for recall on airbag to be done, and they finished within time promised. Very clean waiting area. More

by lv69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Fricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We are so happy we could get you and your vehicle back on the road in a timely manner.

May 28, 2021

I was at western GMC for an oil change and a recall notice. It was a very good experience. All was done in a timely matter. More

by Bigwire
Recommend Dealer
Yes
Employees Worked With
Karen Nome, Don Cammidge
May 28, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We are so happy we could provide a positive and efficient experience to get you back on the road in a timely manner.

May 21, 2021

Treated me very well. No issues. Work done on time. Asked for a loaner as we live out of town and they provided one. Would recommend your dealershipm More

by bobrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We are so happy we could make your experience as easy and efficient as possible. Happy driving!

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