Wolfe GMC Buick - Service Center

When I purchased my SUV second-hand, I was promised Free Oil Changes for Life. Don't be fooled by that read the fine print. They tell me, yes but you have to keep the maintenance up. So every time I go in t Oil Changes for Life. Don't be fooled by that read the fine print. They tell me, yes but you have to keep the maintenance up. So every time I go in they find something wrong with my SUV and tell me I need it like a brake flush. 250.00. I said no. I since asked 2 other Certified Mechanics and they said since my car had only 37,000.KM on it it wasn't necessary for that Brake Flush. I also looked on the Internet and it says 48000 KM before the car needs a brake flush. The 2 other certified mechanics I asked the price and they said around 100.00 which is 150.00 less than Wolfe wanted. They also said an air filter and I agree however they didn't show me the air filter I was told it was put back on the car. They didn't bother taking it off again to show me nor did they send me a picture of it while in service. NOTHING is for free they try to get you on what they call maintenance if not they take you off the free oil life program. Well, we purchased an air filter and changed it ourselves. Lube X and all those places charge 105.00 for a full synthetic oil change. So don't fall for these free oil changes for life. I can't afford to go there every time it is always something else I need. However, when I take it to another certified mechanic the stories don't match. Good luck I only have to do 2 oil changes per year if that so LUBE X or JIFFY LUBE here I come. The funny thing was I was thinking of trading it off that day. Mine is a 2021 with 37.000 km on it. When I left my car there I talked to a salesman about a Buick I had seen he said oh yes he would have it up front when I got back so I could look at it and get my SUV appraised when I returned to get my car no Buick up front to see I asked the salesman Danny and he said oh he didn't know I would be back that soon so hadn't done nothing but he would right away. I am a handicapped person and was tired by then and I thought he didn't take me seriously so I didn't think I should take him seriously.so I said not that day as I was going home.When I first asked about the appraisal and the Buick he didn't even ask me my name nor did he tell me his name. There are other dealerships I shall look around. More

Just had my first oil and filter done on my 2024 Canyon AT4 and the process was smooth and simple. Dan signed me in and an hour later I was on my way. No muss or fuss. Martin. AT4 and the process was smooth and simple. Dan signed me in and an hour later I was on my way. No muss or fuss. Martin. More

Sherri is absolutely the best in Fleet service. Smart, knowledgeable and informative. A definite go to for all our fleet issues. Always resolves the issue in a timely and affordable manner. We cont Smart, knowledgeable and informative. A definite go to for all our fleet issues. Always resolves the issue in a timely and affordable manner. We continue to use this dealership because she is very knowledgeable in fleet service. More

I bought a truck from another company and it had a missing rad cap. The truck was overheating and blowing cold air. I needed to get home and the dealer across the street couldn’t help me because every missing rad cap. The truck was overheating and blowing cold air. I needed to get home and the dealer across the street couldn’t help me because everything was already closed. I tried this gmc dealer and I ran into Nithin. I told him my story and I showed him my missing rad cap. He understood my situation and gave me the rad cap off of the truck in the show room. Unreal. Most people these days are not interested in helping. I help all the time and it’s great to see guys like Nithin take care of someone in a jam. Next time I’m looking to buy another vehicle I will be contacting Nithin. Thanks Nithin. More

I live in Calgary but i was in an accident in Edmonton. The insurance company made life very difficult for me. Long story short I needed some engine work done that the insurance company wouldn't cover. It The insurance company made life very difficult for me. Long story short I needed some engine work done that the insurance company wouldn't cover. It took 3 months to complete the work and I can't point a finger at Wolfe GMC as the cause of the but rather GM which was on strike so parts were not available. Through all of this mess I was looked after Sheri-Ann Dukart a Fleet Service Advisor with Wolfe. She above and beyond trying to find parts as best she could all the while keeping in touch with regard to the status of my vehicle. Top notch job Sheri-Ann! More

Great cars, wonderful customer service. Milly always being easy to contact. And also he will try to do all the requests from the customer. Milly always being easy to contact. And also he will try to do all the requests from the customer. More

I realized late in the season that I needed new tires. Dan Bass was very accommodating and helped me get organized with short notice. Very appreciative and this is why I go to Dan Bass for all my car need Dan Bass was very accommodating and helped me get organized with short notice. Very appreciative and this is why I go to Dan Bass for all my car needs! More

I’ve had great experiences at this dealership thanks to Sheri-Ann and other helpful staff members. In particular, Sheri-Ann is extremely proactive and diligent in her work. She has very good interpersonal Sheri-Ann and other helpful staff members. In particular, Sheri-Ann is extremely proactive and diligent in her work. She has very good interpersonal skills and leaves you feeling confident that your vehicle is in good hands. She makes sure that all of your concerns are addressed and is fantastic at providing updates in regards to the timeline of the service. She definitely goes above and beyond the expectation. The service department was friendly and transparent with their note-taking and the work was completed in a timely manner. All in all a very positive experience to date with Wolfe GMC Buick and excellent interactions with the team. More

Booked my vehicle in for servicing and was able to get it in right away. Great communication with Sheri-Ann. She kept me apprised of their work progress. Truck was fixed perfect and on time. Very happy with in right away. Great communication with Sheri-Ann. She kept me apprised of their work progress. Truck was fixed perfect and on time. Very happy with service. I will certainly return and tell a friend! More