Winnipeg Honda

t’s 2025, but the customer service at Honda Winnipeg feels like it’s from the 1900s. I was genuinely shocked by how poor and unprofessional the service was—worse than what you'd expect from a small, fam feels like it’s from the 1900s. I was genuinely shocked by how poor and unprofessional the service was—worse than what you'd expect from a small, family-run business. It honestly makes me wonder whether their staff ever receive any customer service training, especially when it comes to professionalism and basic moral standards. Below are some of my experience when I purchase New Honda HRV 2025 First Issue –lack of transparency June 30, 2024 I was dealing with a dealer, who added three car accessories to my bill without my consent. These additions were never mentioned beforehand—I only discovered them by myself when reviewing the invoice. When I refused to pay for them, he told me, "If you don't want to buy my mandatory package, then don't buy the car. I have 25 years of car selling experience and I can sell this car immediately without you ". At that moment, it felt like he was pressuring me so aggressively, it was as if he was ready to pull a gun if I didn’t agree. I felt completely hopeless and forced to accept it. Second Issue – Lack of Accountability0 Jun 30, 2024 Afterward, I met the General Manager, S.G., to request a refund for the unauthorized charges. He said he needed to speak to the Sales Manager first, who was apparently on vacation, and promised to get back to me within two weeks. That was the last I ever heard from him. No follow-up. No update. No resolution. I was completely ignored. Third Issue – August 2024: Ongoing Lack of Response In August 2024, I made multiple attempts to follow up with S.B. regarding my refund and unresolved concerns. I called several times—he never answered. I left two voice messages. No response. On August 12, I even sent a text message. Again, no reply. Eventually, I managed to speak with an assistant and left another message for S.B through the assistant. Still, S.B. never got back to me. This repeated silence showed a complete lack of accountability and basic respect for customers. It felt like they were simply trying to wait me out, hoping I would give up. Nearly a year after the original incident, I finally received a call from the Sales Manager—the same person who was supposed to contact me back in 2024. This only happened after I posted a public review describing my experience with what I believe was a fraudulent sales tactic. During that call, we came close to resolving the issue. However, as the conversation went on, it became clear that one lie had led to another. The 25-year-experienced dealer’s behavior wasn’t just a small mistake—it reflected a deeper issue with how sales are conducted at this dealership Fifth Issue – June 2025: Still No Accountability In June 2025, I tried again to get a final resolution by contacting the Sales Manager. Sadly, the same unhelpful, dismissive attitude continues. I called Honda Winnipeg (Waverley) multiple times and eventually managed to reach the Sales Manager directly. He told me he would follow up with me the next day, on June 24, 2025, after a scheduled meeting around noon. As of today, I’ve still received no follow-up, no call, and no resolution. It’s hard to believe how consistently this dealership fails to take responsibility or communicate properly. I’ve made every effort to resolve this professionally, but it seems they simply do not care. Dear Sales Manager of Winnipeg Honda, You have offered me $200 service credit for an overcharge of $1000 without my consent. Would you give me $1000 if I offered you a $200 gift card? If you would, then I would consider accepting your offer. My case cannot be closed with only $200 service credit. I expect a fair resolution based on the actual overcharge. More

Dear CEO of Honda Winnipeg, Has it come to your attention that one of your dealers is charging hidden fees to customers? This dealer has been representing your company for over 25 years, yet failed attention that one of your dealers is charging hidden fees to customers? This dealer has been representing your company for over 25 years, yet failed to mention over $1000 in hidden fees at any point, including the day of pickup. These charges came as a complete surprise when I was presented with the final bill. Is this practice part of your employee training? I expect a clear explanation of who is responsible for these undisclosed charges. I am requesting a full refund of the hidden fees that were added without my knowledge or consent.. More

The dealer who has 25 years car selling experience billed car accessories to customer he makes extra money. Neither I ordered nor needed. And he said buy those and sell it on Kijiji. He offered me a new Job car accessories to customer he makes extra money. Neither I ordered nor needed. And he said buy those and sell it on Kijiji. He offered me a new Job. How kind he was. He did not inform me at all regarding added extra bill. I just realized by myself on the day I had to pick up the car. I had already sold my old car and borrowed money from bank. That's why it was too late not to buy the Honda HR-V 2025. It was all the dealer's plan, and I was completely fooled. It was horrible, terrible, miserable customer services. And the sale manager said he would contact me regarding my case, and never got follow up More

Highly impressed with my sales person Jaiden Taylor. Great experience with my new purchase of my Honda !!! So helpful!!! Great experience with my new purchase of my Honda !!! So helpful!!! More

The service we received while purchasing our van far exceeds the service we've received after. Our mpi claim has been drawn out for almost 2 years, and ended with a substantial bill that we were left to exceeds the service we've received after. Our mpi claim has been drawn out for almost 2 years, and ended with a substantial bill that we were left to pay at the service centre. Our van worked better after we hit a deer but before we brought it to the dealership than when we picked it up. Nothing has been their responsibility and every person I talk to has no clue what has happened or why. The communication we received through out the process was limited, and only when I reached out to them. Any promises of a return call were completely empty. We had safety concerns with our vehicle after we picked it up the first time, and were made to wait over a year before they would take it back and look at it again. Very frustrated with the process and the lack of interest in my concerns and the issues with my vehicle. Looking for a new service center. More

Reached out to Sean Bibeau and his people at Honda after getting little satisfaction from MPIC in regards to my Venza. They were very helpful in helping me find a new car and giving me a good orientation to getting little satisfaction from MPIC in regards to my Venza. They were very helpful in helping me find a new car and giving me a good orientation to all the electronics involved with my new Honda Accord. The experience was a very positive one and I am very happy that they helped me through this difficult time of letting go of my Venza and adopting my new Accord. Special thanks to Andy Chan, Abigail from finance and the young fellow who went through the car with me. All were so very knowledgeable and professional. More

Just wanna say big thanks to Sukh Brar. I really appreciate your service. This is my first ever car Honda Civic Touring 2022 & I am love with this beauty. Sukh suggested me the best car bec I really appreciate your service. This is my first ever car Honda Civic Touring 2022 & I am love with this beauty. Sukh suggested me the best car because car has luxury interior & exterior. I got my car before his promised date. Thanks again Sukh .. will suggest everyone to visit Honda for great service & best prices. 🎉 More

I would like to say a special thank you to Sukhpreet Brar.This is my second purchase from Honda Winnipeg. I bought a Honda Civic in August 15 2022 and it was a great and nice experience with sukhpreet Brar.This is my second purchase from Honda Winnipeg. I bought a Honda Civic in August 15 2022 and it was a great and nice experience with sukhpreet brar and Honda company. Thanks More

I would like to say a special thank you to Andy Chan. This is my second purchase from Honda Winnipeg. Andy truly is the best. He has been nothing short of extremely professional and responsive to my mess This is my second purchase from Honda Winnipeg. Andy truly is the best. He has been nothing short of extremely professional and responsive to my messages. I received my SUV on Wednesday Fantastic. Thank you Andy For that purchase I could not be happier with my SUV or the purchase process. I spent months looking elsewhere but was mostly impressed with your knowledge and professionalism. Thank you Andy thank you so much for a wonderful shopping experience for my SUV. I would recommend winnipeg Honda to my friends and family. Jacklin More

I bought a Honda Civic in April 2022 and it was a great and nice experience with sukhpreet brar and Honda company. Thanks👍🏻 and nice experience with sukhpreet brar and Honda company. Thanks👍🏻 More