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Winegard Ford

Caledonia, ON

4.9
50 Reviews

140 Argyle St S

Caledonia, ON

N3W 1E5

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50 Reviews of Winegard Ford

December 23, 2023

I drive from Waterdown to Caledonia for service on my car because they always do a great job and are completely trustworthy. Always very pleasant people to deal with. More

by cwatson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Winegard, Kevin Weaver, Jazmin MacKenzie
Dec 27, 2023 -

Winegard Ford responded

Thanks for your great review - we truly appreciate your business and look forward to seeing you on your next service visit!

December 01, 2023

Great experience every time I go in for service with honest customer care and service. More

by dhammel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrett, Barrie Winegard, Jerry Winegard, Ron Winegard, Erin Winegard-Edge, Ben Winegard, Anthony Fargnoli, Kevin Weaver, Jazmin MacKenzie
October 25, 2023

They wer very good at ther service and answering my questions and they made you comfortable while waiting:)) More

by Brian’s
Recommend Dealer
Yes
Employees Worked With
Reception , Anthony Fargnoli
September 20, 2023

We come from Brantford to Caledonia to get ou vehicle serviced. Dealership is amazing and trustworthy More

by CarolDemers
Recommend Dealer
Yes
Employees Worked With
Ben Winegard, Jazmin MacKenzie
August 15, 2023

Excellent service! Very friendly staff! Got us in and out! Washed our vehicle too! Very pleased! More

by l_watmough
Recommend Dealer
Yes
Employees Worked With
John Archambault, Jazmin MacKenzie
Aug 31, 2023 -

Winegard Ford responded

Thanks for the 5-star review - we look forward to seeing you again on your next visit!

September 05, 2018

Treats you like family My first experience is what brought me back. The whole team worked with us. And helped us get the vehicle we needed. Who ever we interact with is alwa More

by Yoyoniuo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Winegard, Ben Winegard, Kevin Weaver
January 30, 2018

Great service Awesome customer service for the service advisers. Quick to help and very friendly service with a smile. Will continue to go back for service thanks More

by ckenneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Weaver, John Archambault
January 28, 2018

How hard is it to communicate? I decided to shop local and look to purchase the new 2018 Lincoln Navigator in the local small town. The owner was very friendly and advised they wou More

by LastOneIn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Barrie Winegard
Feb 01, 2018 -

Winegard Ford responded

Hi David, I'm sorry that you felt the need to write a negative review, when in fact you were informed that our first Navigator had arrived. Unfortunately, DealerRater does not allow me to post screen shots, but I had sent you an e-mail on December 19th letting you know that our first Navigator landed over the weekend. My apologies for not following up by phone, but that unit was sold and delivered within the week. The next unit was sold, sight unseen, while still in transit, and our 3rd unit was custom ordered for a repeat client. I hope you enjoy your new Navigator!

Feb 01, 2018 -

LastOneIn responded

Follow up to dealer reply. I did not see an email, hence my phone call looking for an update. I am not sure what to make of your reply. Great that you sold 3 Lincoln Navigators to others between my showroom visit and my subsequent follow up call, but the point is, not to me. After selling these Navigators you then went on to terminate your Lincoln dealership a couple of weeks later? Perhaps it all did work out just fine for me. Please take the feedback for what it is, either I am an anomaly in your dealings, or an opportunity to improve communication for your potential Ford customers.

January 11, 2018

Fantastic Service! Service Team, Thank you for the "super quick" turn-around on my vehicle emergency tire repair today. Especially since I left it in your yard outs More

by Gavey4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Weaver
December 27, 2017

Great Experience It was 14 years since my last purchase of a car. I cringed at the thought of shopping for a new vehicle. I came across Winegard while doing an intern More

by VERA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barrie Winegard, Ron Winegard, Leanne Woodley
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