Winegard Ford
Caledonia, ON
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47 Reviews of Winegard Ford
Treats you like family My first experience is what brought me back. The whole team worked with us. And helped us get the vehicle we needed. Who ever we interact with is alwa My first experience is what brought me back. The whole team worked with us. And helped us get the vehicle we needed. Who ever we interact with is always informative or will find info you need More
Great service Awesome customer service for the service advisers. Quick to help and very friendly service with a smile. Will continue to go back for service thanks Awesome customer service for the service advisers. Quick to help and very friendly service with a smile. Will continue to go back for service thanks to them. More
How hard is it to communicate? I decided to shop local and look to purchase the new 2018 Lincoln Navigator in the local small town. The owner was very friendly and advised they wou I decided to shop local and look to purchase the new 2018 Lincoln Navigator in the local small town. The owner was very friendly and advised they would be getting 3 units for the year. I asked to book a test drive, he took my name and number, with a promise call. I followed up a month later, wondering what was taking so long, as the Lincoln website showed over 20 units within 60kms. I was advised they decided to no longer be a Lincoln dealer. I asked for a referral to another Lincoln dealer and received the name of the sales manager in Simcoe, a nearby city. I contacted the sales manager in Simcoe who was too busy to come to the phone, so I left a message with respect to the Navigator. No returned call to date. I purchased the Navigator elsewhere. Great vehicle so far, first week. How hard is it to 1) track customer enquires, 2) call customers back? Perhaps owners and managers are too busy to be involved in the direct sales cycle. I would think Lincoln customers are more discerning than this. PS. I have been an offshore guy until this Lincoln, and I cannot believe the dealer experience difference, very poor for North American vehicles. More
Fantastic Service! Service Team, Thank you for the "super quick" turn-around on my vehicle emergency tire repair today. Especially since I left it in your yard outs Service Team, Thank you for the "super quick" turn-around on my vehicle emergency tire repair today. Especially since I left it in your yard outside of business hours with no appointment. Awesome! Appreciate it. More
Great Experience It was 14 years since my last purchase of a car. I cringed at the thought of shopping for a new vehicle. I came across Winegard while doing an intern It was 14 years since my last purchase of a car. I cringed at the thought of shopping for a new vehicle. I came across Winegard while doing an internet search and from my first telephone contact with Barry I came to a decision to take the trip to Caledonia. I originally intended on leasing a Ford F-150 however I changed my mind and went with a Lincoln MKC. My experience dealing with Ron and Leanne was easy, stress free and surprisingly enjoyable. I would highly recommend this dealership for their superior customer service. Vera More
Great people! The people at Winegard Motors always treat us with respect and do there best to make things right. They are friendly and knowledgeable. They call if The people at Winegard Motors always treat us with respect and do there best to make things right. They are friendly and knowledgeable. They call if they find something they weren't expecting while inspecting our vehicles and give us viable solutions. More
Outstanding customer service I went into the dealership today to book an appointment for an oil change later in the week. Service manager provided me with service right on the spo I went into the dealership today to book an appointment for an oil change later in the week. Service manager provided me with service right on the spot. I am contractor and this is our busy season so to be able to not take time away from my job to come another day really helps me out. Would recommend Winegard Ford to everyone More
Used Escape purchase Did some local test driving of various makes and models and settled on an Escape. Decided to drop in Winegard due to their reputation as I thought it Did some local test driving of various makes and models and settled on an Escape. Decided to drop in Winegard due to their reputation as I thought it'd be smart to buy at the dedicated dealer. I was totally blown away that their pricing was better than the discount joint. Dealt with Brandon and Ben - both are genuine straight up guys who carry the Winegard brand very well. A very simple stress free process, trade-in value exceeded my expectation, took care of minute details on the purchased vehicles (one tint window shield was missing - they ordered a whole new set), and left with a satisfied feeling. I will continue referring and sending people here! More