Wilson Niblett Motors - Service Centre

Worst customer service ever! Waited 2 hours to change a light bulb, mechanics are all butchers service advisors have no more than a grade 3 education, they ruind my trim on my tru Waited 2 hours to change a light bulb, mechanics are all butchers service advisors have no more than a grade 3 education, they ruind my trim on my truck, will NEVeR go back. Stay away! More

Service was dishonest - unnecessary repairs Over several months this dealer damaged the wheels where the wheel studs broke off, claimed I had a transmission line oil leak, when I checked there w Over several months this dealer damaged the wheels where the wheel studs broke off, claimed I had a transmission line oil leak, when I checked there was none, repeated an oil change one month apart and had to replace the oil plug because the used an impact wrench to remove it and stripped the threads. The tires they put on the car were mismatched tire sizes. Then they charged for a transmission oil and filter change they did not do. Transmission shifted so badly I went to another dealer to get it done and the problem went away. To top it off, when I filled in the GM survey on what happened, the service manager emailed me and said I should never come back !!! Wilson Niblett treats customers as 'marks'. I'll never go back!! More