Wilson Niblett Motors - Service Centre
Richmond Hill, ON
50 Reviews of Wilson Niblett Motors - Service Centre
Shirley is the best! I had my Buick Enclave for 2.5 yrs now and since then I have been taking it for service at Wilson Niblett. Shirley is the best adviser I have ever dea I had my Buick Enclave for 2.5 yrs now and since then I have been taking it for service at Wilson Niblett. Shirley is the best adviser I have ever dealt with, very knowledgeable, caring and most importantly offers an amazing customer service. I have to share an incident where my car was in service and I was supposed to pick it up later in the afternoon. However, the pickup time clashed with my kids' bus returning from school. Instead of sending me the shuttle to pick me up, as usual, Shirley drove my car to my house and had the shuttle return her to the service center, as I had my young kids with me and weren't able to leave them behind. That's the extra mile she goes to ensure her clients are happy and safe. More
Shirley is our go to! Shirley always ensures our company fleet is taken great care of! Quick to respond and always delivers excellent service. She’s our go to always! Shirley always ensures our company fleet is taken great care of! Quick to respond and always delivers excellent service. She’s our go to always! More
Best service ever My son recommended I take my 2004 Cadillac Deville to Wilson Niblett for service because at that time we both drove identical cars and Steve Cunningha My son recommended I take my 2004 Cadillac Deville to Wilson Niblett for service because at that time we both drove identical cars and Steve Cunningham did an emergency repair on my sons car and did a great job. Now since Steve retired we still go there and now our advisor is Shirley Elliott, same great service and unmatched customer service. We both were looking for a reputable service department other than our original dealership that wasn’t as close to our homes as we live on the identical street too! Shirley and the entire service department as well as sales team are always courteous and well knowledgeable about the GM brand. More
Tyrone and Shirley are great Fabulous experience Tyrone and Shirley are great have bought 7 cars there sincerely norm and Anita Cohen I feel that the staff and us have become frie Fabulous experience Tyrone and Shirley are great have bought 7 cars there sincerely norm and Anita Cohen I feel that the staff and us have become friends not just clients More
The best service I have ever received Shirley service manager is such a pleasure to deal with brought in my brand new grand sport Corvette and she felt like I was the only person that was Shirley service manager is such a pleasure to deal with brought in my brand new grand sport Corvette and she felt like I was the only person that was in the whole dealership the service is impeccable outstanding I wouldn’t trust anybody else with my car The best dealership I have ever dealt with and I have owned 97 cars More
Excellent service. I had an appointment to get my snow tires on but since I was in the area one day earlier then my Scheduled appointment, I thought I would call to see I had an appointment to get my snow tires on but since I was in the area one day earlier then my Scheduled appointment, I thought I would call to see if they could fit me in. I spoke with Shirley Elliott and she told me to come in. A lot of dealerships probably would tell me that they were too busy. Very happy with my service. Shirley was wonderful to deal with, very professional and my car was treated as if it were her own. Thanks so much Shirley. More
Completely satisfied with my Customer Service, Took my car in for service today. Had snow tires put on which were purchased through Shirley Elliott and coolant replacement just in time, since it w Took my car in for service today. Had snow tires put on which were purchased through Shirley Elliott and coolant replacement just in time, since it was snowing today. Shirley was wonderful, as always. She answered all my questions and recommended some other things I should have done in the Spring. She is always so friendly, knowledgeable and professional and provides good advice. It truly is a pleasure dealing with Shirley! I feel my car is well taken care of when it is in Shirley's hands. Thanks so much Shirley. You are the best! More
Excellent Service and Knowledgable Staff My family moved from the Ottawa area to Richmond Hill 3 years ago. I have a 2013 Chevrolet Equinox and have always taken it to Chevrolet dealerships f My family moved from the Ottawa area to Richmond Hill 3 years ago. I have a 2013 Chevrolet Equinox and have always taken it to Chevrolet dealerships for service. This vehicle is the first one I have bought brand new. The Staff at Wilson Niblett have always been exceptional, fast and friendly. From finding out a headlight was out, near there closing time, or last minute oil change requests - - the service team have always fixed it for me right away. I am very thankful to have found Wilson Niblett and fully trust there work with my aging Equinox. More
They deserve.a No star. Make decisions before even knowing The minute I walked in, and I tried to explain to them the issue with my 3 month old Impala, they said it was not under warranty. The spring that make The minute I walked in, and I tried to explain to them the issue with my 3 month old Impala, they said it was not under warranty. The spring that makes the squeaky sound on the brakes when being applied, she said you have to pay. She was still sitting on her chair without standing up, or even have my car checked out. I can tell this is the service they are only interested to up-sell service that is not required. Poorly managed company. Don;t go there. More
Charging over list price for parts GM has a suggested list price for parts and they charge 20 present over it and the labor . Checked with 2 other dealers and they both were half the pr GM has a suggested list price for parts and they charge 20 present over it and the labor . Checked with 2 other dealers and they both were half the price to get my car fixed More