Wilson Niblett Motors - Service Centre
Richmond Hill, ON
49 Reviews of Wilson Niblett Motors - Service Centre
Best service ever My son recommended I take my 2004 Cadillac Deville to Wilson Niblett for service because at that time we both drove identical cars and Steve Cunningha My son recommended I take my 2004 Cadillac Deville to Wilson Niblett for service because at that time we both drove identical cars and Steve Cunningham did an emergency repair on my sons car and did a great job. Now since Steve retired we still go there and now our advisor is Shirley Elliott, same great service and unmatched customer service. We both were looking for a reputable service department other than our original dealership that wasn’t as close to our homes as we live on the identical street too! Shirley and the entire service department as well as sales team are always courteous and well knowledgeable about the GM brand. More
Shirley is our go to! Shirley always ensures our company fleet is taken great care of! Quick to respond and always delivers excellent service. She’s our go to always! Shirley always ensures our company fleet is taken great care of! Quick to respond and always delivers excellent service. She’s our go to always! More
Tyrone and Shirley are great Fabulous experience Tyrone and Shirley are great have bought 7 cars there sincerely norm and Anita Cohen I feel that the staff and us have become frie Fabulous experience Tyrone and Shirley are great have bought 7 cars there sincerely norm and Anita Cohen I feel that the staff and us have become friends not just clients More
The best service I have ever received Shirley service manager is such a pleasure to deal with brought in my brand new grand sport Corvette and she felt like I was the only person that was Shirley service manager is such a pleasure to deal with brought in my brand new grand sport Corvette and she felt like I was the only person that was in the whole dealership the service is impeccable outstanding I wouldn’t trust anybody else with my car The best dealership I have ever dealt with and I have owned 97 cars More
Excellent service. I had an appointment to get my snow tires on but since I was in the area one day earlier then my Scheduled appointment, I thought I would call to see I had an appointment to get my snow tires on but since I was in the area one day earlier then my Scheduled appointment, I thought I would call to see if they could fit me in. I spoke with Shirley Elliott and she told me to come in. A lot of dealerships probably would tell me that they were too busy. Very happy with my service. Shirley was wonderful to deal with, very professional and my car was treated as if it were her own. Thanks so much Shirley. More
Completely satisfied with my Customer Service, Took my car in for service today. Had snow tires put on which were purchased through Shirley Elliott and coolant replacement just in time, since it w Took my car in for service today. Had snow tires put on which were purchased through Shirley Elliott and coolant replacement just in time, since it was snowing today. Shirley was wonderful, as always. She answered all my questions and recommended some other things I should have done in the Spring. She is always so friendly, knowledgeable and professional and provides good advice. It truly is a pleasure dealing with Shirley! I feel my car is well taken care of when it is in Shirley's hands. Thanks so much Shirley. You are the best! More
Excellent Service and Knowledgable Staff My family moved from the Ottawa area to Richmond Hill 3 years ago. I have a 2013 Chevrolet Equinox and have always taken it to Chevrolet dealerships f My family moved from the Ottawa area to Richmond Hill 3 years ago. I have a 2013 Chevrolet Equinox and have always taken it to Chevrolet dealerships for service. This vehicle is the first one I have bought brand new. The Staff at Wilson Niblett have always been exceptional, fast and friendly. From finding out a headlight was out, near there closing time, or last minute oil change requests - - the service team have always fixed it for me right away. I am very thankful to have found Wilson Niblett and fully trust there work with my aging Equinox. More
They deserve.a No star. Make decisions before even knowing The minute I walked in, and I tried to explain to them the issue with my 3 month old Impala, they said it was not under warranty. The spring that make The minute I walked in, and I tried to explain to them the issue with my 3 month old Impala, they said it was not under warranty. The spring that makes the squeaky sound on the brakes when being applied, she said you have to pay. She was still sitting on her chair without standing up, or even have my car checked out. I can tell this is the service they are only interested to up-sell service that is not required. Poorly managed company. Don;t go there. More
Charging over list price for parts GM has a suggested list price for parts and they charge 20 present over it and the labor . Checked with 2 other dealers and they both were half the pr GM has a suggested list price for parts and they charge 20 present over it and the labor . Checked with 2 other dealers and they both were half the price to get my car fixed More
Absolutely disgusting service Brought my brand new 2016 Corvette in because they had put way too much oil in my very first oil change was showing up 6 inches above full mark. They Brought my brand new 2016 Corvette in because they had put way too much oil in my very first oil change was showing up 6 inches above full mark. They brought the car in the pit stop drained my oil using the oil filter and then brought me there to look at the dipstick and they said look your oil is fine. They kept denying that they drained the oil and took me for an idiot.My car was in the pit for about 45 minutes,so it took them 45 minutes to check my oil?No they where draining my oil of course. Went back home backed into my garage for not even 10 seconds and decided to pull it back out to see if I had any leaks and guess what there was a 2-foot diameter oil spill in not even 10 second idle.They couldn't even tighten the oil filter property to hide their trying to screw me. I stormed back there with the car and they brought it back into the pit stop and sure enough they cleaned any signs of oil and tightened the oil filter and brought me under the car and said look you don't have any oil leaks. They made me to be an idiot again the second time.If you go there tell them you want your cars oil change done in the shop by a real mechanic.That night i couldn't even sleep this was bothering me so much and in the morning I left for work but didn't make it I had to turn around and go back home.I just had to back and see the service manager about what they did to me.So i lost a day of pay from work too.So i went back to see the service manager regarding this and he did nothing to these guys,all he did was agree to change my oil.No doubt in my mind he believed and was sticking up for these guys and thought that i was lying. This all happened aug. 2016 now june 2 2017 i go back for one of my 2 year complimentary oil changes i got when i bought the car and they refused to give me service because i posted this review with my right to freedom of speech.I even called GM's customer care and launched a complaint.They just listened to the service manager and didn't even investigate to see what really happened.They said i was treated fairly according to their procedures.So their procedures are to lie and cheat and screw you.What would my motive have been,to lie about this,to get a free oil change that was already free?To just waste my time and loose a days pay just for fun?They said this review was abusive,but what they did to me and my new car was not. Would not recommend anyone to bring their car hear.Not just corvette owners but any cars.Do not listen to the good reviews.Thise people obviously haven't discovered what they truly are.And I know from someone on the inside that this happens to corvettes all the time in this place. STAY AWAY. More