Wilson Niblett Motors - Service Centre

Terrible service My 19-year-old son went to service his vehicle and was taken advantage of and when I spoke to the assistant service manager she was verbally rude and My 19-year-old son went to service his vehicle and was taken advantage of and when I spoke to the assistant service manager she was verbally rude and abusive towards me. One complaint to the service manager he was not any better. I would highly recommend that nobody go to get their vehicle serviced at the dealership unless you want to get taken advantage of! More

A1 Service ! My overall opinion of car dealerships has changed significantly thanks to the amazing service I received from Benjy Hall ! She was extremely attentive My overall opinion of car dealerships has changed significantly thanks to the amazing service I received from Benjy Hall ! She was extremely attentive to my concerns and took the time to listen and explain everything in detail. More

Benjy rocked!! Benjy went out of her way to help me. There was a back log of clients at the time and I just needed to change my tires over. I was informed they were Benjy went out of her way to help me. There was a back log of clients at the time and I just needed to change my tires over. I was informed they were extremely busy and it coud be a few hours. I explained that I couldn't leave my car for that long. It was my birthday and had family planning a dinner so I need to get it done soon. Benjy said give me a few minutes and yes she found a way to accommodate me. I was on my way in 45 minutes! Been managing in the service industry for 35 years and I appreciate great service. Thanks so much Benjy!!! More

Shirley provides an amazing customer experience Shirley has always been my "Go To" person for service advice. She listens carefully to my issues, provides guidance on service approach and consults Shirley has always been my "Go To" person for service advice. She listens carefully to my issues, provides guidance on service approach and consults mechanic as necessary. She is very courteous, professional and knowledgeable; and as a result, offers an amazing customer service. On one occasion I needed service in the morning and had a work meeting. Shirley ensured my car was ready within a reasonable amount of time for me to get to my meeting across the city. Whether I leave my car or wait in the waiting room, Shirley frequently follows up on the status of the repair. I've recommended 2 people so far to consult with Shirley and they have both been satisfied with the service received. More

Great Customer Service from Shirley. Since Shirley has taken on my account at the dealership, I have had no issues. She listens to what you need and explains everything very clear. If she Since Shirley has taken on my account at the dealership, I have had no issues. She listens to what you need and explains everything very clear. If she doesn't have the answer she will get back to you with one. She is the reason this dealership still has my business. I am very happy that Shirley is my advisor. Thank you Darlene More

Corvette mishap Thank you so much Sagi for taking care of me. I was at your dealerships mercy after the accident and you guys really took care of things. Car looks Thank you so much Sagi for taking care of me. I was at your dealerships mercy after the accident and you guys really took care of things. Car looks great, invoice was less than estimated and I got some great fast track dollars to boot! You guys are the best! More

Shirley is the best! I had my Buick Enclave for 2.5 yrs now and since then I have been taking it for service at Wilson Niblett. Shirley is the best adviser I have ever dea I had my Buick Enclave for 2.5 yrs now and since then I have been taking it for service at Wilson Niblett. Shirley is the best adviser I have ever dealt with, very knowledgeable, caring and most importantly offers an amazing customer service. I have to share an incident where my car was in service and I was supposed to pick it up later in the afternoon. However, the pickup time clashed with my kids' bus returning from school. Instead of sending me the shuttle to pick me up, as usual, Shirley drove my car to my house and had the shuttle return her to the service center, as I had my young kids with me and weren't able to leave them behind. That's the extra mile she goes to ensure her clients are happy and safe. More