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Whiteoak Ford Lincoln Sales
Mississauga, ON
569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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569 Reviews of Whiteoak Ford Lincoln Sales
February 28, 2018
Professional and Kind Staff Everybody in sales, finance and service department was professional and helpful. Raul Perez was so professional and kind, he followed up everything ev Everybody in sales, finance and service department was professional and helpful. Raul Perez was so professional and kind, he followed up everything even after sale to make sure I was satisfied and all set. More
by Al
Employees Worked With
Raul Perez, Ana Brunning, Glenn Bricker
February 26, 2018
Great experience Last month I leased a car from Whiteoak (first time leaser). The service provided from John and Judy was exceptional. I was extremely happy with the e Last month I leased a car from Whiteoak (first time leaser). The service provided from John and Judy was exceptional. I was extremely happy with the entire experience. John and Judy were very easy to speak to, and helped me navigate through my options. I am definitely going to recommend Whiteoak to my friends and family moving forward. More
by Bundy1234
Employees Worked With
John Wickham, Judy Wall
February 26, 2018
Get the sale and screw them on service. I purchased a 2017 Explorer from a salesman named Roxy Yeung. He is very professional and caring despite his fellow employees at the dealership. The p I purchased a 2017 Explorer from a salesman named Roxy Yeung. He is very professional and caring despite his fellow employees at the dealership. The process was flawed from start to finish, through no fault of Roxy's whatsoever. He did everything in his power to help me with my purchase, but a series of events one after the other made my impression of the dealership a negative one. From not having the inventory stated online, to having to have a manger come back from home with the vehicle I was interested in purchasing the next night, even though they knew I was coming back to view it, to a complete run around in service after coming back in weeks later because one of the bolts that hold the (passenger) seats down was loose. Not one follow up call, email or anything after having made an appointment, that was now three weeks down the calendar, because I needed to book with their "interior specialist" only to be told (when I showed up for the appointment), that they needed to have the car for half the day "because they are busy now as it is winter tire season". I questioned what the "interior specialist" was doing installing tires and they answered that their employees are "crossed trained". When I asked to speak with the service manager I was told he had 3 other people waiting to speak with him and I should maybe try calling. Left v/m with no reply. I would purchase another vehicle from Roxy, but not if he is employed at this dealership. More
by Shownie8
Employees Worked With
Ana Brunning, Roxy Yeung, Chevonne Ottey
February 22, 2018
Thank you, Roxy Just brought a pre-owned Toyota RAV4 from Whiteoak Ford. Excellent service. Roxy Yeung was very knowledgeable and professional. He was patient while w Just brought a pre-owned Toyota RAV4 from Whiteoak Ford. Excellent service. Roxy Yeung was very knowledgeable and professional. He was patient while we were test driving the car on highway 403 during rush hours. He did whatever he could without going through back and forth a lot with the manager and helped us to reach a deal. We came all the way from Ottawa (5 hours driving) and this was the first car we saw. We decided not to look any other cars further because of Roxy. More
by Leo
Employees Worked With
Roxy Yeung
February 22, 2018
Great friendly people I am very happy with the service.my truck looks Great.i got my truck spotless.very clean .they where very helpful. They where fair to me. I am very happy with the service.my truck looks Great.i got my truck spotless.very clean .they where very helpful. They where fair to me. More
by Bigscotty91
Employees Worked With
Daniel Burstein
February 21, 2018
Excellent customer service At the dealership, I've dealt with two excellent salespeople Shaz and Roxy. They've taken great care of me. The vehicle that I found online was availa At the dealership, I've dealt with two excellent salespeople Shaz and Roxy. They've taken great care of me. The vehicle that I found online was available at the advertised price and as it was promised no hidden fees or charges. Keep up good work guys. More
by Eugene
Employees Worked With
Judy Wall, Ana Brunning, Shaz Kajee, Roxy Yeung
February 20, 2018
Exceptional Service I have dealt with White Oak Ford for several years when it was owned by Mr. Lovey. this was my first experience since the business was sold and my fir I have dealt with White Oak Ford for several years when it was owned by Mr. Lovey. this was my first experience since the business was sold and my first experience dealing with Diane Wolcyzk. the experience was fabulous. I found the customer service from Diane was exceptional and the support from Judy Wall in finance was very professional and helpful without being pushing. Diane was extremely knowledgeable and very responsive in getting back to me to answer questions and provide me a status on my new vehicle. I will definitely recommend White Oaks and Diane to anyone looking for a new vehicle and will most certainly use them again.. More
by jdwood99
Employees Worked With
Judy Wall, Diane Wolczyk
February 17, 2018
puchased new f-150 I had the pleasure of meeting matt smith and Dan Burstein on my search for a new F-150 pickup had always purchased from an other dealer in the past b I had the pleasure of meeting matt smith and Dan Burstein on my search for a new F-150 pickup had always purchased from an other dealer in the past but was so impressed with matt and Dan that I decided to purchase from White oak ford thanks again matt and Dan for your professionalism regards fernand m More
by fernand
Employees Worked With
Matt Smith, Daniel Burstein
February 17, 2018
Great experience. Everyone at the dealership was helpful and friendly. They were very knowledge and eager to satisfy the customers needs. Thank you for making it a wond Everyone at the dealership was helpful and friendly. They were very knowledge and eager to satisfy the customers needs. Thank you for making it a wonderful experience. More
by Candice
Employees Worked With
Steven Zhao
February 14, 2018
Amazing Vehicle Purchase John Wickham is extremely profession and personable. He takes time with his clients to ensure that they receive the vehicle, with the right price po John Wickham is extremely profession and personable. He takes time with his clients to ensure that they receive the vehicle, with the right price point. I was extremely pleased when he called me to come and see a Explorer, it was exactly what we required. Thanks to Mr. Wickham, we purchased a vehicle that we are happy with and are very grateful that he met our needs. More
by PaRappa
Employees Worked With
John Wickham, John Brimo
