Whiteoak Ford Lincoln Sales

Excellent experience purchasing a navigator Very friendly and responsible sales and custom services! Called a few times for update on my order, got immediate response from GM. Scheduled a delive Very friendly and responsible sales and custom services! Called a few times for update on my order, got immediate response from GM. Scheduled a delivery and my vehicle arrived on time. More

Smooth and easy leasing experience. The sales team from beginning to end was friendly, courteous, and pleasant. The experience was simple and smooth. They were very professional and made The sales team from beginning to end was friendly, courteous, and pleasant. The experience was simple and smooth. They were very professional and made the process quite enjoyable. More

Fantastic sales staff! Gautam was so patient and helpful in helping us his knowledge and expertise was astounding and he was the sweetest guy .... no pressure at all! Gautam was so patient and helpful in helping us his knowledge and expertise was astounding and he was the sweetest guy .... no pressure at all! More

whiteoak services I have been taking my car to this dealership since I purchased my car. I found they treat me well and explain the challenges concerning my car whether I have been taking my car to this dealership since I purchased my car. I found they treat me well and explain the challenges concerning my car whether it is simple maintenance or repairs. The service manager Steve Ledrew had always taken extra time with me and helps me understand any issues.I also appreciate that they have longer hours and are open on a Saturday as when you work full time there are far more extra hours that you can work with. In addition, I am aware that friends will tell me that I pay more as my car is serviced at the dealership, however I feel safer as I believe that Ford will stand behind the work performed on my car. I would hope that when I am ready to purchase my next car, that the number of years of support at this dealership could be taken into consideration. I will await any response. More

Listened to me Raul truly listened to what I wanted. Did not push or pressure me into a different direction. He was attentive and gave me the impression of trustwort Raul truly listened to what I wanted. Did not push or pressure me into a different direction. He was attentive and gave me the impression of trustworthiness. I would recommend him to anyone. More

Great Purchasing Experience My wife and I purchased a Nissan 370Z from their pre-owned department. We found a very low mileage vehicle that was very competitively priced. John My wife and I purchased a Nissan 370Z from their pre-owned department. We found a very low mileage vehicle that was very competitively priced. John Wickham and Glenn Bricker were both great to deal. Both were very professional. No high pressure sales at all! We actually negotiated the deal in the parking lot and finished the final price with a handshake. Nothing like previous experiences at dealers where you sat in an office and the sales person would go back and forth to the manager leaving the customer waiting. I've purchased vehicles from other dealers and seen some pretty obvious games played. Not the case here! We live in Niagara and they had the vehicle ready earlier than anticipated. John came in early for his shift to allow us to get the vehicle and on the road before rush hour. I would definitely recommend Whiteoak Ford. More

Extremely positive experience As experienced vehicle purchasers (ie 40+ years) my wife & I have seen and experienced many levels of quality. Our experience at Whiteoak, and especia As experienced vehicle purchasers (ie 40+ years) my wife & I have seen and experienced many levels of quality. Our experience at Whiteoak, and especially with Roxy Yeung, was stellar, in fact, it was the best! Roxy and the support team at White Oak made our purchase a pleasure, that's not always easy when you're dropping your hard earned money. No pressure, open and fair pricing & no surprises. The Dealer installed options on our new F150 were done expertly and the vehicle was ready for pickup on time, we have zero complaints. Before and after the sale, Roxy was respectful, always available, very accommodating and a pleasure to deal with. We would return and have no hesitation to recommend Roxy & Whiteoak to friends and family. More

Superior customer Service I had taken my Lincoln in for a engine repair and the staff was amazing very friendly and extremely helpful. I was given a free loaner car to drive an I had taken my Lincoln in for a engine repair and the staff was amazing very friendly and extremely helpful. I was given a free loaner car to drive and was called with updates to let me know how the repair was coming along and when my car would be ready. For such a stressful time they seemed to have taken the stress out and actually made this a pleasant experience. I am now taking both my Lincoln’s to White Oak for service and I would highly recommend them to anyone who wants piece of my and personal and professional service! More

Excellent service I would like to thank Mr. Gautam Mohata for his excellent customer service I received at Whiteaok with the purchase of my new truck. He was very helpf I would like to thank Mr. Gautam Mohata for his excellent customer service I received at Whiteaok with the purchase of my new truck. He was very helpful, sharp and knowledgeable. He's got a great communication skills and very respectful person. George yammine More

Bought a car Good experience. Dealer had good knowledge about cars. Thanks a lot to gautam. Would recommend them. Had good variety of cars. Overall excellent custo Good experience. Dealer had good knowledge about cars. Thanks a lot to gautam. Would recommend them. Had good variety of cars. Overall excellent customer service. More