Whiteoak Ford Lincoln Sales

Had an 8 month nightmare trying to buy a truck from here. Check recent google reviews before going and if you have to deal with Jordan Peterson, good luck. I was lied to and deceived on multiple occasions. T Check recent google reviews before going and if you have to deal with Jordan Peterson, good luck. I was lied to and deceived on multiple occasions. Terrible experience at WHITEOAK FORD More

Worse experience ever.Whiteoak Ford Lincoln dealership Worse experience ever. Whiteoak Ford Lincoln dealership has the most unprofessional, dishonest, unworthy people I have met. I went to see a used min Worse experience ever. Whiteoak Ford Lincoln dealership has the most unprofessional, dishonest, unworthy people I have met. I went to see a used mini van. After looking at the vehicle and doing a test drive, we decided to buy it and asked the salesman to see if he could improve the price a little. He went to his “manager” and came back with a “special presentation pricing” which included an additional $800 insurance and no discount at all. We said we didn’t want the insurance, scratched it from the offer, initialed it and provided a credit card as prove that we were serious about buying the car. The sales manager came back and said he couldn’t remove it as all cars they sell there come with this option and customers need to pay for this option. So basically, they force customers to buy a special insurance even though you don’t want it. During the time I was discussing/negotiating the deal, another salesman SOLD the car to another customer who came after us even though he knew I was in the middle of negotiating a deal for the same car. They just apologized and left. Two hours totally wasted. They also charge customer 15% more if you want to pay cash or if you want to go with a different financial institution other than theirs. Yes, cash price is 15% higher than financed price… Please don’t waste your time or give your money to these crooks. More

Made an appointment to see a vehicle. Salesman too busy..Waited half an hour for alternate. He asked many questions but nothing about vehicle. After 1 hour he admitted vehicle was not there. After 1 h busy..Waited half an hour for alternate. He asked many questions but nothing about vehicle. After 1 hour he admitted vehicle was not there. After 1 hour drive we were not impressed. A Salesman Amhad never wore a mask and kept string us along. Would never go back. More

Christina Matthews, was great to work with. We got a great deal to secure our desired vehicle. I had a wonderful experience in this dealership. great deal to secure our desired vehicle. I had a wonderful experience in this dealership. More

Disgusting.. I was prepared to purchase.. however JP'?! Claimed he was dealership manager.. Refused to give me his real name.. I could clearly smell alcohol.. Had plaid!? suit on and blue shirt with huge Claimed he was dealership manager.. Refused to give me his real name.. I could clearly smell alcohol.. Had plaid!? suit on and blue shirt with huge stain. Tried to sell me black "girl's car" Mercedes.. no!! Added 5000$ to swap out leather seating with another on the lot!!! Also totally raised price of 'suggested.. Terrible experience and I purchase cars every 3 years. Honestly how do they stay in business!? So his very arrogant other manager offered the car for 42199.best price before fee tax lic. Oh yeah.. they did not even know the horsepower!!!? Little did they know this car was researched previously for me. Be careful. More

Purchased a BMW here with major electrical issues and was forced into buying a warranty that does not cover any of these issues. As a women when you say "no" 5 times to purchasing a warranty and they send in forced into buying a warranty that does not cover any of these issues. As a women when you say "no" 5 times to purchasing a warranty and they send in their finance manager who is a 200lb man to lean over you and tell you " you aren't leaving without a warranty" this is what we call sexist coercive behavior. The male dominant "bro" culture at this dealership practices what is called "the extended warranty scam". Don't fall for it. More

These guys nailed it. Made it fast, easy and painless. Thanks Catherine for making this whole deal happen in 48 hours. All through text and email! My wife loves her new navigator! Thanks Catherine for making this whole deal happen in 48 hours. All through text and email! My wife loves her new navigator! More

I took my 2010 Ford Fusion in for a recall on my drivers side airbag that they were to replace and I figured as long as I was there I would get my oil changed. When I went to pick up the vehicle I was infor side airbag that they were to replace and I figured as long as I was there I would get my oil changed. When I went to pick up the vehicle I was informed that I needed 2 front struts, an idler arm, both air filters needed to be replaced and my battery post cleaned. To replace the 2 filters was $175...I replaced them myself for $45. I spent 10 minutes cleaning the battery post and they wanted $50 to do it. I took the car to another repair shop to be checked out and I did need the struts and idler arm so I had them replace the 2 struts and 2 idler arms instead of one plus an alignment. The cost to me was $890. White Oaks price to replace 2 struts...1 idler arm and an alignment was $2400. I will never return to this dealer for anything unless I want to be grossly overcharged! More

Analicia was a great help in my process of purchasing a vehicle. She made our purchase super easy and gave us everything we needed. Analicia offered a great shopping experience as well as everyone else inv vehicle. She made our purchase super easy and gave us everything we needed. Analicia offered a great shopping experience as well as everyone else involved in the process. More

Worst experience ever. Very nice team as long as it goes their way. The moment you ask for details they don't like there've no more time, or vague answers or even back and forth between sales and finance to their way. The moment you ask for details they don't like there've no more time, or vague answers or even back and forth between sales and finance to avoid answering, gaining time expecting you sign without them. Like many other dealers, their inspection/certification is only for the legal safety tests or potentially things that really prevents usability... check all vehicle features and mechanical conditions. I can read others having the same issues with hidden conditions. This dealer doesn't care after they get your money... so make sure you have it checked. More