Whiteoak Ford Lincoln Sales

NOT PROFESSIONAL! Service Manager Avoids Calls and Emails I recently booked an appointment to check my wife's car air conditioning and thought I would change the winter to summer tires. I booked about a week I recently booked an appointment to check my wife's car air conditioning and thought I would change the winter to summer tires. I booked about a week prior to the appointment and was told to bring the car in Saturday morning before 8:30am. Well the service guy told me around 2:00pm that the a/c servicing machine at the dealership does not work and that my wife's tires (mint condition with about 10k on them michelin energy tires on rims with sensors had been thrown out due to leaving them there too long. They did not let her know that they were discarding them. This despite us buying a new vehicle there and servicing two cars there at the more expensive dealership rates. I asked the service guy to talk to the service manager Steve Ledrew at Whiteoak service and was told he knew all about it and in fact told him what to say. I have called and left messages and even emailed the service manager. NO RESPONSE WHATSOEVER! This isn't courteous or professional or what Ford is about! More

Have been dealing with Whiteoak for 25 years. Excellent! Excellent service. Knowledgeable personnel. Everyone is great to deal with. Convenient location. Shuttle service to GO train. Flexibility, excellent c Excellent service. Knowledgeable personnel. Everyone is great to deal with. Convenient location. Shuttle service to GO train. Flexibility, excellent customer service. The Lovey family set the Gold standard. More

Excellent experience This was my first at Ford. I had an awsome experience with the crew they have. Very helpful and very informative. I would definitely recommend sales p This was my first at Ford. I had an awsome experience with the crew they have. Very helpful and very informative. I would definitely recommend sales person Sam Taled who helped me so much in deciding what I want and made a great deal for me which suited me in every way. Definitely will come to same dealership again and to same person for my next buy. More

Got a second brand new ford in 6 months time . Great and fast service with mr.Shazada Kajee.All paper work done Monday in 15 minutes and pick up Saturday, took 15 minutes. My second ford car in 6 m Great and fast service with mr.Shazada Kajee.All paper work done Monday in 15 minutes and pick up Saturday, took 15 minutes. My second ford car in 6 months, first was fusion and now escape for my wife. She have car for 3days now and loves it,don't want to borrow mine anymore.all my ford cars are from whiteoak,I am very happy .walter b. More

It was a wonderful experience! It was my first time purchasing a car, so I had a hard time making up my mind on which car to choose. Jeremy Chen really helped me out big time by an It was my first time purchasing a car, so I had a hard time making up my mind on which car to choose. Jeremy Chen really helped me out big time by analyzing my requirements, and lead me to the right car. Thanks again for your patience, and time! More

Great Emad huda helped me buy my first car! Amazing customer service! Made the process quick and easy. Thank you again for everything Emd and Farshid Emad huda helped me buy my first car! Amazing customer service! Made the process quick and easy. Thank you again for everything Emd and Farshid More

Very Professional and Thorough Diane did a very good job for me in providing my new 2019 Navigator. From lease options to delivery I would recommend Diane and the White Oak team. Diane did a very good job for me in providing my new 2019 Navigator. From lease options to delivery I would recommend Diane and the White Oak team. More

Great customer service I had the opportunity to work with Diane on my lease for a 2019 Ford edge. This is the second time I work with Diane on a lease and her patience and e I had the opportunity to work with Diane on my lease for a 2019 Ford edge. This is the second time I work with Diane on a lease and her patience and expertise helped me navigate through the process of returning my previous leased vehicle and going into a new one with such an ease. Thank you Diane for your patience and help More

Escape from Shaz Great experience. Shaz did a perfect job helping us pick the best car for us . I will recommend him and your dealership you every one who will listen. Great experience. Shaz did a perfect job helping us pick the best car for us . I will recommend him and your dealership you every one who will listen. Great Job Thanks. More

Easy as Usual I have dealt with Whiteoak for many years now. Always great service and always willing to go the extra mile for their clients. I have no reason to go I have dealt with Whiteoak for many years now. Always great service and always willing to go the extra mile for their clients. I have no reason to go elsewhere. More