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Whitby Toyota - Service Centre

Whitby, ON

4.6
430 Reviews

430 Reviews of Whitby Toyota - Service Centre

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October 22, 2020

Keith handled my inquiry/request with his usual professionalism and sense or urgency. Called me back right away and had parts ready for my pick-up the next day. Great guy and experience. Thank you. More

by larmour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith O'Neil
Oct 28, 2020 -

Whitby Toyota responded

Hi there! Wea re so happy to hear that Keith was a big help for you. We hope to see you again soon!!! :)

October 17, 2020

Service is wonderful. They always make you feel comfortable and they always take the time to explain what your needs are when it comes to service. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lord
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Kingsley
Oct 28, 2020 -

Whitby Toyota responded

Hi Joan! We are so happy to hear that you feel comfortable and welcome here. We hope to see you again!!

October 13, 2020

Great parts and service staff. Been a loyal customer for decades. They show you what is wrong and always fix the problem. Regular maintenance of my 2007 Yaris has allowed me to have 380,000 KM's on the odom More

by Loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Whitby Toyota responded

Hi there! We are so happy to hear of your loyalty. Thank you so much for the excellent review!

October 13, 2020

I have been dealing with Whitby Toyota for many years. Recently I have had Cameron as my service adviser. His knowledge and professionalism are outstanding. Cameron always makes me feel welcome and valued More

by eclaird8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Whitby Toyota responded

Hi Clair! We are happy to hear that Cameron has been a great help for you and that he is knowledgeable and professional. We hope to see you again!

October 12, 2020

I have been to Whitby Toyota for parts before and liked the manner in which I was treated. This is my first time for service. They are outstanding- highly recommended. The job was done quickly, properly an More

by cwiggins544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Whitby Toyota responded

Hi there! We are happy to hear that your time at Whitby Toyota was great! We hope to see you again!!

October 08, 2020

The Service Dept is always very efficient at Whitby Toyota. They are fast and efficient, following Covid regulations. A friendly, welcoming staff. A pleasurable experience. More

by RC Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Whitby Toyota responded

Hi there! We love to make sure everyone is safe when they are in the building. We like to make sure everyone follows the regulations during this time. We are happy to hear that our staff members were friendly!

October 03, 2020

Everyone in the Service Dept are courteous, knowledgeable and professional, including the car jockeys/greeters, advisors and receptionist. The Parts Dept staff are also very helpful and pleasant. More

by Rlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burt Agard, Cynthia Kellins
Oct 28, 2020 -

Whitby Toyota responded

Hi there! Thanks so much for the review. We are happy to hear that our staff was very welcoming for you!

October 03, 2020

I’ve had a Toyota for many years. My first car was a Toyota. I decided to go brand new these last few years and no regret. Best car company I’ve ever had, with top notch service. More

by S Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Whitby Toyota responded

Hi there! We are so happy to hear of your loyalty with Toyota. We hope to see you in our service department for regular service! Enjoy your new vehicle!!

October 02, 2020

I took my new Tundra platnium in for it first service and the service generally good. More attention to detail would be appreciated as I was left with grease on my clean wheels which I had clean off. More

by bradadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Whitby Toyota responded

Hi Brad! Thanks so much for the review. We will definitely be looking further into this!

October 02, 2020

Curtious and efficient service . I was very happy with all the staff and the work was done quickly . I will take my vehicle for future service here. More

by Lauren Sylvestre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Whitby Toyota responded

Hi Lauren! We are happy to hear that you were satisfied with the service provided. We hope to see you again!

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