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Whitby Toyota
Whitby, ON
2,128 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 2,128 reviews
July 10, 2021
Unresponsive, 0 stars for communication. Sent in a few inquiries and received no response whatsoever from any sales agents. Did get a response saying we received your email. inquiries and received no response whatsoever from any sales agents. Did get a response saying we received your email. More
by Tacoma
Employees Worked With
Internet advisor
July 09, 2021
I have had my car service at Whitby Toyota for years. Always had great service. Special thanks to Cameron at the service desk for his professionalism and always taking the time to explain things and not Always had great service. Special thanks to Cameron at the service desk for his professionalism and always taking the time to explain things and not making you feel rushed. More
by Michelle
July 09, 2021
I had a bad experience at a different dealership a few months ago but I came across this place on cargurus and the salesman made me feel very comfortable wasn't pushy and was very honest. The prices are v months ago but I came across this place on cargurus and the salesman made me feel very comfortable wasn't pushy and was very honest. The prices are very reasonable and I would definitely recommend this place and will return when it's time to upgrade . More
by Lisa j
Employees Worked With
Keith Kelly, Rashid Lorgat
July 09, 2021
The team is awesome, very accomodating staff and follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service r follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service reminder which I tend to forget. More
by JMP
July 07, 2021
During the deal, Rashid and the team were great. I got a lot of support, and felt like I could return on my own and ask questions if necessary since it's my first car. But afterwards, there was little to no lot of support, and felt like I could return on my own and ask questions if necessary since it's my first car. But afterwards, there was little to no customer support. I drove off the lot with a cracked windshield that wasn't there when the deal was made. When I came on my own for maintenance and asked a question about the paint, I was met with a condescending tone, misogynistic comment and laughed at. Disappointing. More
by Abbi.
Employees Worked With
Rashid Lorgat
July 05, 2021
Amazing experience, Hayden was very knowledge, professional as well as honest through my whole process. Made me feel very confident with my recent new purchase! professional as well as honest through my whole process. Made me feel very confident with my recent new purchase! More
by Tyson
Employees Worked With
Hayden Iles
July 04, 2021
Very good service however online service booking is terrible!! Need to make it easier to navigate otherwise as a customer you get frustrated and may decide not to service your vehicle at the dealership terrible!! Need to make it easier to navigate otherwise as a customer you get frustrated and may decide not to service your vehicle at the dealership More
by Dennis
Employees Worked With
July 02, 2021
Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended them. Your car will thank you. More
by ally L
July 01, 2021
My first time at this dealership and am quite pleased with the level of service received - I felt valued and appreciated. Chelsey, from start to finish, has proven to be quite knowledgeable and de with the level of service received - I felt valued and appreciated. Chelsey, from start to finish, has proven to be quite knowledgeable and delivered exceptional service throughout the process. More
by Gareth Gayle
June 29, 2021
Rashid called to confirm that he would be our product advisor before we showed up and once we get there 5 mins before our appointment, we find out he double booked himself and makes us wait over 20 mins advisor before we showed up and once we get there 5 mins before our appointment, we find out he double booked himself and makes us wait over 20 mins before someone else has to look after us. What a joke More
by wacemi8032
Employees Worked With
Rashid Lorgat
