Whitby Toyota

Venza Purchase Yesterday I drove off in my new 2014 Venza. This is our third vehicle purchase (2 used, 1 new) from Whitby Toyota. Excellent product, excellent cus Yesterday I drove off in my new 2014 Venza. This is our third vehicle purchase (2 used, 1 new) from Whitby Toyota. Excellent product, excellent customer service and a great service department keep us coming back to Whitby Toyota. Gary Brown and David Marshall are extremely helpful and knowledgeable. They took the worries out of buying a new vehicle and would recommend them to anyone. More

Thanks to Sam We were considering 3 different car manufacturers and Sam sold us on Toyota. We love our new Rav4. First time Toyota buyers for the both of us and w We were considering 3 different car manufacturers and Sam sold us on Toyota. We love our new Rav4. First time Toyota buyers for the both of us and we were very impressed with the customer service we received. Thanks Sam. More

Wonderfull job they did I satisfied with my purchase, Whitby toyota serves is excellent, the price is reasonable. especially Kathryn Dou she is very friendly, patient and th I satisfied with my purchase, Whitby toyota serves is excellent, the price is reasonable. especially Kathryn Dou she is very friendly, patient and thoughtful. I already recommend Whitby toyota to my friends.. More

Most impressed! Dealership and more specific Gary Brown (sales) understood our specific needs. Guided us through vehicle options, benefits, features that best meet ou Dealership and more specific Gary Brown (sales) understood our specific needs. Guided us through vehicle options, benefits, features that best meet our needs. Gary connected with us on a personal level and made sure that we got the best deal from a total cost of ownership perspective as well as safety requirements for our family. Honesty, kindness, profesionalism and commitment best describe the dealership and Gary's offering to their customers. I will definately purchase my next Toyota from Gary Brown! More

Excellent experience I bought my first vehicle from Whitby Toyota had such a great experience I drove from over an hour away to buy my next vehicle. I just purchased Toyo I bought my first vehicle from Whitby Toyota had such a great experience I drove from over an hour away to buy my next vehicle. I just purchased Toyota Sienna for my growing family. Gary was such a pleasure to work with. Gary was honest and straight to the point. He made this purchase very easy. He took the time after we bought the vehicle to show us everything we needed to know about the van before we left. I will definitely be back to buy from Gary again and he will be highly recommended. Thanks again Gary you are great :) More

Whitby Toyota We just recently purchased a new 2014 RAV4. All along this is the car that I would like to have for my son, Michael. We reviewed couple of SUV's type We just recently purchased a new 2014 RAV4. All along this is the car that I would like to have for my son, Michael. We reviewed couple of SUV's type car and we ended up buying the RAV4. I did what a mother does to her son to guide him the right decision of owning a good car. He has bad experience of getting a car from Honda previously, so this time I make sure that I will be involved in negotiation. But mind you he has the final say. We're happy of knowing Mr. Brown. He is such a wonderful and professional Sales person.He is very knowledgeable. He went through step by step with son how the vehicle operates. He takes his time unlike when I have my 2010 Highlander our salesguy from Pickering Toyota we never had briefing. He just show us the car in the lot and exchange hands with key and bank draft. WE are on our own. At this time we just had the car last 04-14-2014, so far don't see any negative remark with Rav4 yet except for the coffee/drink slot at the back wherein when I put by drink it tilt down. So there's no way to put your drink to that slot otherwise it will spill. It's manufacturing bad design I think. Otherwise so happy with our purchase. More

SPECTACULAR DEALERSHIP and GREAT CUSTOMER SERVICE Theresa is THE BEST and MOST SINCERE person that I have met in any business hands down let alone in a car dealership. She was able to assist me in mak Theresa is THE BEST and MOST SINCERE person that I have met in any business hands down let alone in a car dealership. She was able to assist me in making an instrumental decision in purchasing a vehicle. She went above and beyond and I will forever be thankful for being lucky to have met her. It is not often that you find that in a car salesman. The majority of them think short term and are only thinking of making money right away; however Theresa does things much differently and because of that she will not only get repeat business from me but I will send everyone I know to her. Funny enough it took me 40 mins to complete this review because after I started my next door neighbour came by and I was explaining my situation to him and guess who I recommended to him. THAT'S RIGHT ............................ THERESA. Toyota thank you very much for having her on your team. She is a great asset to your company. You are very lucky to have her. Dean More

Wonderful Job Gary I just purchased a new FJ Cruiser, and have nothing but good things to say about my experience. Gary is very customer focused, and just a nice person I just purchased a new FJ Cruiser, and have nothing but good things to say about my experience. Gary is very customer focused, and just a nice person, which is a refreshing change when buying a car. Thanks Gary, I will be back in the future! More

Great people, great service, great deal! April 43, 2014 This is my recent experience with Whitby Toyota. I must say how impressed I am with how clean and aesthetically appealing this de April 43, 2014 This is my recent experience with Whitby Toyota. I must say how impressed I am with how clean and aesthetically appealing this dealership is. The waiting area with TV, comfortable seats, free coffee and snacks is commendable. The staff, are professional and friendly and they went beyond exceeding my expectations. I would like to tell you how. Last week, when I found out that my very old car needed a ridiculous amount of money to keep functioning and make it safe to drive I decided it was finally time to take the plunge and get a new vehicle. My husband and I had been doing our research for months and had narrowed our choices to down to 3 or 4 vehicles. Back in the fall we had come in to this dealership just to look around and the salesman who helped us was very friendly and helpful. We finally decided on the RAV4. We were also fairly confident that we wanted to come back to this dealership when the time came to make a purchase. On April 4th I came into the dealership looking for the same salesman but he was no longer there. I was introduced to Lance Anderson and the rest is history. We spoke at length and he took my information. At first the possibility of financing didn't look good and I was very disappointed. However, Lance suggested that I meet with Theresa Cervantes to see if there was anything she could do. He has great confidence in her abilities and upon meeting her I could see why. She is very confident without a trace of arrogance and her enthusiasm tells you that she loves what she does. After chatting for a while she told me not to give up hope and that she would do everything she could to help me get the vehicle I wanted. She was very thorough in her explanations and made sure I understood what she was trying to accomplish and why. The next time I heard from Theresa she had good news for me and I headed down to meet with her. Lance came in to help finalize the deal even though it was his day off. In less than one week, Theresa not only managed to get me financing for the RAV4 with all the accessories etc that I wanted, she also succeeded in lowering the interest rate to an amount that made the monthly payments manageable. This lady is a financial whiz! In closing I would just like to say that because of Lance and Theresa’s faith in us as reliable clients as well as their hard work and diligence, we have a vehicle that we desperately needed and absolutely love! They have also succeeded in going a long way to putting us back on the track to restoring our credit rating. Lance and Theresa are excellent at what they do and are true professionals. They are friendly and personable which quickly puts their clients at ease. I am so thankful that I came to your dealership when I did and had the luck to have Lance and subsequently Theresa take me on as a client. They are invaluable and essential to the success of Whitby Toyota. We will definitely come back when it’s time for our next car purchase. Sylvie Plourde More

Worth the Drive! We drove an hour to get to Whitby Toyota, and it was worth the drive. Gary Brown was our sales rep and he was outstanding. He listened to our needs, a We drove an hour to get to Whitby Toyota, and it was worth the drive. Gary Brown was our sales rep and he was outstanding. He listened to our needs, answered our many questions, was friendly and created a pressure-free experience. He guided us through our purchase in an honest and professional manner. After many car purchases over the years, we can honestly say that this was the best experience! More