Whitby Toyota

Gary Brown Gary knew I was looking at the 2013/14 Avalon for at least three months, but he never attempted to pressure me or push the sale in any way. I think w Gary knew I was looking at the 2013/14 Avalon for at least three months, but he never attempted to pressure me or push the sale in any way. I think we both agreed that the car sold itself, and as a consequence all he had to do was wait for the right moment. When I eventually decided to go ahead (or rather, my wife did...) Gary proved himself to be a true professional, dealing with the details of the purchase and also with my more unusual suggestions which arose from an admitted ignorance of modern technology. Bearing in mind my far too numerous visits to the dealership his tolerance was exemplary, and his cheerful friendliness never flagged. Being a customer of Whitby Toyota for nearly twenty years, it is easy to build up a rapport with the service staff, but visits to the sales side tend to be few and far between. From my experience of this sale, I consider that Whitby Toyota is fortunate in having Gary Brown on their staff and trust that their association will be of long standing. More

Experience in purchasing a new Toyota Rav4 at Whitby Toyota I could not have had a better experience. I came prepared for a minor battle with the pricing in particular and the trade in of my Honda Civic and ter I could not have had a better experience. I came prepared for a minor battle with the pricing in particular and the trade in of my Honda Civic and terms of purchase (sale / lease) in general. I was completely disarmed since Gary was honest, forthright and a lot more prepared than I was. He exuded confidence in his product and he was believable. Moreover, he started off by letting me know the deal that was available to me as an OPG pensioner and by showing me the pricing which I thought I would have had to fight to obtain. Nothing could have prepared me for this warm welcome. Gary is a shining light for Toyota and he is in fact a beacon that should be held high for all other employees to see, He stands head and shoulders above the competition and as my wife observed, we had been to the competition the week before and certainly got a courteous reception there but that is where the comparison stopped. Thumbs up for Gary and thumbs up to Toyota for delivering this level of service with a vehicle which already has a great reputation. Edson Thomas, P. Eng. Phone: 905-479-6167 edson.thomas@rogers.com More

New leasing experience Staff very helpful as I saw 3 gentlemen to complete my leasing decision. First time went for test drive and found Lance and Dave very helpful and not Staff very helpful as I saw 3 gentlemen to complete my leasing decision. First time went for test drive and found Lance and Dave very helpful and not pushy which means a lot to me. Second visit was to sign paperwork and met with Keith who explained the leasing process very well. I picked up my Toyota Matrix last evening and Lance explained all features at length he did not rush through it. All in all I am extremely happy with my decision to go back to Whitby Toyota as my first few cars were Toyota's I then switch to General Motors for awhile, but now I am glad to be back. Thank you all More

Another new Corolla! This is the third time I've leased a Corolla (this time it's a beautiful slate grey 2014 LE) from Whitby Toyota and the second time I've been helped b This is the third time I've leased a Corolla (this time it's a beautiful slate grey 2014 LE) from Whitby Toyota and the second time I've been helped by Gary Brown. He has been unfailingly patient with my questions and excellent at answering them, friendly, efficient, and professional, a pleasure to deal with. I would recommend Gary and this dealership to anyone who is looking for good cars and excellent service. The service department has never let me down - everyone there is pleasant and helpful and they always try hard to get me in and out as fast as they can. They seem to understand that my time is important too. Two other family members have Corollas from this dealership and last fall my best friend bought one too! More

A fair deal and great customer service. I purchased a new Highlander from Gary Brown from Whitby Toyota. The negotiation process was painless with us reaching a deal with a minimum amount o I purchased a new Highlander from Gary Brown from Whitby Toyota. The negotiation process was painless with us reaching a deal with a minimum amount of back and forth. I was happy with the discount and amount agreed upon for my trade. The vehicle had to be ordered and Gary kept me informed of the progress. Given my experience with Gary I would recommend Whitby Toyota. More

Good service Nicole was great with explaining all the details in a clear manner, ...including all the documents provided when I picked up the vehicle. The vehicle Nicole was great with explaining all the details in a clear manner, ...including all the documents provided when I picked up the vehicle. The vehicle orientation was very helpful. More

Lovely experience at whitby Toyoota Sam was very experienced and knowledgeable about the figures because I'm a figure person myself.He satisfied all the questions I had.My wife and I are Sam was very experienced and knowledgeable about the figures because I'm a figure person myself.He satisfied all the questions I had.My wife and I are pleased with the experience More

Venza Purchase Yesterday I drove off in my new 2014 Venza. This is our third vehicle purchase (2 used, 1 new) from Whitby Toyota. Excellent product, excellent cus Yesterday I drove off in my new 2014 Venza. This is our third vehicle purchase (2 used, 1 new) from Whitby Toyota. Excellent product, excellent customer service and a great service department keep us coming back to Whitby Toyota. Gary Brown and David Marshall are extremely helpful and knowledgeable. They took the worries out of buying a new vehicle and would recommend them to anyone. More

Thanks to Sam We were considering 3 different car manufacturers and Sam sold us on Toyota. We love our new Rav4. First time Toyota buyers for the both of us and w We were considering 3 different car manufacturers and Sam sold us on Toyota. We love our new Rav4. First time Toyota buyers for the both of us and we were very impressed with the customer service we received. Thanks Sam. More

Wonderfull job they did I satisfied with my purchase, Whitby toyota serves is excellent, the price is reasonable. especially Kathryn Dou she is very friendly, patient and th I satisfied with my purchase, Whitby toyota serves is excellent, the price is reasonable. especially Kathryn Dou she is very friendly, patient and thoughtful. I already recommend Whitby toyota to my friends.. More