Whitby Toyota

I wouldn't deal with anyone else I am a longtime customer. It is always a pleasure to deal with both the service and sales department. I just renewed my lease and Gary Brown made t I am a longtime customer. It is always a pleasure to deal with both the service and sales department. I just renewed my lease and Gary Brown made the process simple and even set up the blue tooth and radio for me. Good thing as I am really not tech savvy. I love my new car. More

Used Car Purchase - Whitby Toyota I recenty purchased a 2010 Toyota Matrix at Whitby Toyota, with the help of Theresa MacKenzie. Since this is my first car, I was clueless and nervous I recenty purchased a 2010 Toyota Matrix at Whitby Toyota, with the help of Theresa MacKenzie. Since this is my first car, I was clueless and nervous about being pressured into buying something I couldnt afford. From the time I walked into the dealership to the time I drove out with my new car, I was delivered with friendly, yet professional service. Theresa took me through each step patiently, explaining the options I had and what I had to get done, and I was not forced into anything that I didn't need. They knew exactly what I wanted and delivered just that! I have already referred them to my family and friends who ask about my new car, and yes I would definitely go back to this dealership if I need another car! Overall ,Impeccable service provided by all the staff at Whitby Toyota. More

Whitby Toyota Vehicle Purchase I recently purchased a 2014 Corolla through Whitby Toyota, Gary Brown helped us through the options available and showed us the various trim levels b I recently purchased a 2014 Corolla through Whitby Toyota, Gary Brown helped us through the options available and showed us the various trim levels by driving us through the lot. Although we ended up leaving the dealership about an hour after closing time, at no point did we feel rushed, or that any pressure sales were being used. It was by far the best experience I've had at a dealership. Gary was quite helpful with the various questions, calls and e-mail that we subjected him to. We will be returning to Whitby Toyota and Gary for our next vehicle. More

New Car I was pleasantly surprised how excellent this dealer was. I felt very comfortable, no pressure was put on me and my dad. They were down to earth, co I was pleasantly surprised how excellent this dealer was. I felt very comfortable, no pressure was put on me and my dad. They were down to earth, communicated everything to us, showed us quote in full, and no nonsense was being presented to us. Needles to say my dad walked out with a brand new car, and he was confident that he has made a right choice ( and he is very hard to satisfy). I recommend this dealer to all. More

New Car I was very pleased with the service provided to me when purchasing a new vehicle. I reccomend this dealership to all. I made the right decision in goi I was very pleased with the service provided to me when purchasing a new vehicle. I reccomend this dealership to all. I made the right decision in going to this dealership. More

Easy to Deal with Gary Brown provided me the cars options and broke down the pricing with me in an easy, user-friendly manner. He was attentive and nice, especially in Gary Brown provided me the cars options and broke down the pricing with me in an easy, user-friendly manner. He was attentive and nice, especially in comparison to other dealerships that were aggressive and dismissive. More

Excellence of Gary Brown After learning that my 2000 Caravan had been declared terminally ill by my mechanic, I took the opportunity to wander into Whitby Toyota with the inte After learning that my 2000 Caravan had been declared terminally ill by my mechanic, I took the opportunity to wander into Whitby Toyota with the intention of looking at the 2014 Sienna. Luckily, I was met by the friendly Gary Brown. For the next hour or so, Gary wen through the options of leasing vs purchasing, the styles and types of Sienna's and, most importantly, the pricing for both leasing vs purchasing. Gary was professional, low-keyed and very knowledgeable. I was impressed and I believe that I was very fortunate. After I had settled on leasing, the process was effortless and I received the vehicle 4 days after I had walked in to the dealership. I hope the rest of the customer service in this dealership is as good as what I received from Gary. I would highly recommend him whether you are purchasing, leasing or just looking. More

Accommodating and Friendly I had an awesome experience with Whitby Toyota. I even got my car a month earlier than expected. I was referred to this dealership by my neighbor, and I had an awesome experience with Whitby Toyota. I even got my car a month earlier than expected. I was referred to this dealership by my neighbor, and would definitely recommend this dealership to anyone. More

Saved the Best for the last! As this is probably my last new car - "getting older" - it is especially great to finish on such a high note. This time the experience was everything As this is probably my last new car - "getting older" - it is especially great to finish on such a high note. This time the experience was everything we could have wished for. Yes, my wife was also involved. Outside the signs say welcome., but then so do others. Inside you rapidly feel welcome.. We arrived on time and Nicole was there waiting to greet us. Two days later as we left in our new car we felt grateful for having met her. All the good qualities you look for in one person. Knowledge, attention to detail, listens, explains, all the while being human and yet businesslike. At no time did we feel pressure or stress. We look forward to getting to know the other team members in the coming years. . More

A+ Feeling driving away with my car! I have never had such great, informative, hard working service with buying a car. Theresa and Lawrence are an awsome team! No is not an option with I have never had such great, informative, hard working service with buying a car. Theresa and Lawrence are an awsome team! No is not an option with these guys and they made sure I got the best deal going! I will definately be recommending them to anyone and everyone I know whob is looking for a used vechicle or trade in for one. THANK YOU!!! More