Whitby Toyota

Outstanding Customer Service and Purchase Experience This is the second vehicle that we have purchased from Gary, who is knowledgeable, easy to work with, and low key/no pressure. Gary had vacation time This is the second vehicle that we have purchased from Gary, who is knowledgeable, easy to work with, and low key/no pressure. Gary had vacation time booked, so Stephanie took over for him. She was outstanding as well. She was very personable, and followed up on every detail to ensure the new vehicle was exactly what we wanted, and kept us advised regularly. She was great to work with. David Marshall, after talking to Gary, gave us a price that beat every other quote we had. No haggling. Dave also brought in the exact vehicle we wanted to test drive! Very solid purchase experience. Stephanie followed up after we had the vehicle a bit to make sure we were happy. The staff at this dealership made buying a vehicle a fun, happy experience with no stress. More

2016 Toyota RAV4 - Love it! First time buying a Toyota having previously been a Honda client! Must say we find the RAV4 very smooth riding, and comfortable. Bought the Limited Ed First time buying a Toyota having previously been a Honda client! Must say we find the RAV4 very smooth riding, and comfortable. Bought the Limited Edition so have much to learn but so far everything has met our expectations. Very impressed with the technology package that comes with the car and I am sure it will aid us in a safer drive on long journeys. The Whitby dealership where great to deal with, ensuring that all our needs were met. Thanks to Stephanie Cockburn and David Marshall for your excellent service and quick delivery of our vehicle. More

very good experience always been a whitby toyota customer. Andrew is such a great help. Very good with explaining and helping us with the recent leased we had.. always been a whitby toyota customer. Andrew is such a great help. Very good with explaining and helping us with the recent leased we had.. More

Best Service I've Ever Had This dealership is my go to and I'm happy to say that they haven't let me down yet and I doubt that they ever will. Shawn McCallum was a huge help whe This dealership is my go to and I'm happy to say that they haven't let me down yet and I doubt that they ever will. Shawn McCallum was a huge help when it came to purchasing my new vehicle and was a pleasure to deal with. More

Great Help and Excellent Service I messaged ahead via their online messaging portal and was connected with my sales representative, Seth, who was a great help. He took pictures of the I messaged ahead via their online messaging portal and was connected with my sales representative, Seth, who was a great help. He took pictures of the vehicle i was interested in beforehand and then set up an appointment and test drive that very night. I was greeted warmly and professionally from everyone there and was attended to immediately. Seth spent time with me and was able to meet me at my budget and ensure a pleasant process. I was not expecting to go ahead and make a purchase on my first night out but everything fit in well and I was happy with the result. I was helped also by Keith Kelly who arranged a very beneficial service plan for me. Loving my new 2016 Toyota Corolla right now, amazing car! More

It Just Doesn't Get Any Better Than This! I just bought a 2016 Toyota 4 Runner Limited and can't say enough about my experience with the amazing staff at Whitby Toyota. From the first test dr I just bought a 2016 Toyota 4 Runner Limited and can't say enough about my experience with the amazing staff at Whitby Toyota. From the first test drive with Stephanie to the awesome deal that David and Lawrence and Ian prepared for me, the experience was second to none. Do you know that after I bought the car I went in to the service area to check on the purchase of winter tires from Keith only to be told 'Just wait until the fall - I don't need your money right now - I'll get you the best deal when the new models come out in the fall...I have your back!' Where else would you find such service excellence and such genuine kindness? And that approach is mirrored in every interaction I have had with the good folks at Whitby Toyota. Debbie, Amanda and Art in the service department made a point of finding me to offer their congratulations on my purchase saying how happy they were that I had purchased such a great vehicle. I have to agree - I have purchased a great vehicle but I have also found a phenomenal dealership. Whitby Toyota exceeded my expectations in every way. In all honesty, it just doesn't get any better than this! More

New Highlander! We dealt with Stephanie when purchasing a new Highlander and we found her to be very professional, honest and she worked hard to ensure that we came i We dealt with Stephanie when purchasing a new Highlander and we found her to be very professional, honest and she worked hard to ensure that we came in on a budget that we found acceptable. She went the extra mile to ensure we were happy. Thanks a tonne! Sonny More

Actually enjoyed buying a Minivan My wife and I went in to Whitby Toyota based on the recommendation of my wife's co-worker. This was our first time dealing with Toyota, and specific My wife and I went in to Whitby Toyota based on the recommendation of my wife's co-worker. This was our first time dealing with Toyota, and specifically Whitby Toyota. We could NOT have been happier. Beginning with Stephanie, and Dave right down to the Admin team. They were available when we needed them to be available, they found us the vehicle WE (really just my wife) wanted, and they made trading in our 2014 GMC Acadia a breeze. They dealt with insurance swaps, they took care of everything with licensing and made sure our 3 boys (all under 5) who we had to bring in with us were happy and enjoyed their time in the showroom. So much so that the boys actually ask when we are going to go back and get another car. Thanks for everything Stephanie and team. More