Whitby Toyota

2016 Scion IM - happy customer My 2004 Vibe recently died, which meant I was in need of a car! After visiting a few other dealerships, and having a budget and style of car in mind, My 2004 Vibe recently died, which meant I was in need of a car! After visiting a few other dealerships, and having a budget and style of car in mind, I ended up a Toyota later the same day my car died. Oddly enough, my car died during the Black Friday weekend which meant that we were hoping for a deal! When we got to Toyota, it was fairly busy which meant we waited for a salesperson to help assist us. When going to Toyota, I had a truck in mind, but was persuaded as it was much more than what I wanted or needed. The 2016 Scion IM was introduced to us, and I fell in love with it! After running through the prices and what Toyota could offer us – we said yes! Stephanie was our sales representative, who was beyond helpful! She took her time to outline all the car’s features and go through the car compared to other cars we were looking at. Stephanie rode with us on the test drive, and again, explained all the features and ran through the controls. Stephanie did not put any pressure on us to buy on the spot-in fact encouraged us to let it sink in and to think about the car. Having told people at different dealerships that I was in need of a car, I felt pressure to buy a car that day to “get the special deal”, when in reality, the deals were not anything special. We signed with Stephanie for the Scion the very same day – and the excitement from Stephanie was through the roof! You could tell that she really was excited and happy for our purchase! We did have a few bumps the next day with a price increase, but Stephanie was able to accommodate us with adding a few extra’s for the car. When we picked up our car three days later, it was perfect! Stephanie gave us wind shield washer fluid, a long ice scraper for the car, and a sleek travel mug. I must say, overall, the experience with Stephanie was fabulous! If you are looking for a new, reliable car, go speak to Stephanie at Toyota – you won’t be disappointed! More

2016 Corolla purchase Andrew made the purchase (lease) easy. He ran us through all the potential options, made sure we understood buy-back, km limit etc. A very professio Andrew made the purchase (lease) easy. He ran us through all the potential options, made sure we understood buy-back, km limit etc. A very professional experience. He was also very personable, easy to chat with, good sense of humour. More

Great Purchasing Experience I bought my first new car through Pearce Herder who was very professional, helping me get exactly what I came in for. He listened carefully to what I I bought my first new car through Pearce Herder who was very professional, helping me get exactly what I came in for. He listened carefully to what I did and didn't want and then delivered on that basis. Great Experience! More

Friendly people Buying a brand new car for the first time in Canada was really amazing with the helps of my new friend Mr. Andrew Ward from Whitby Toyota. Buying a brand new car for the first time in Canada was really amazing with the helps of my new friend Mr. Andrew Ward from Whitby Toyota. More

Simply fabulous! Amazing customer service. Simply a pleasant experience! Thank-you Andrew Ward for getting me into a new 2015 Toyota Highlander so quickly. And a great Amazing customer service. Simply a pleasant experience! Thank-you Andrew Ward for getting me into a new 2015 Toyota Highlander so quickly. And a great deal too! More

A rewarding experience! In our search for a needed vehicle Dave provided the information we required to make the right decision for us. There was a perfect balance of questi In our search for a needed vehicle Dave provided the information we required to make the right decision for us. There was a perfect balance of questions and answers on both sides in our discussions. We weren't overrun with sales pitches to purchase what we didn't need or want, nor were we overloaded witih unnecessary information to sift thru. Dave was "spot on"! He was able to fit us into the vehicle that met our criteria and needs. Then he worked to get us into the vehicle we wanted. All of the employees/managers we encountered were friendly, knowledgeable, and ready to assist. We are delighted with the outcome of our decision and highly recommend the dealership and Dave for anyone who is in the market for an awesome vehicle backed by a fantastic dealership and its teams. Thank you all - Rick + Linda Harrison (ps) regrettably of the many employees, managers we interacted with we cannot recall the names - but - we do remember their faces and their assistance! More

Amazing Experience!! Purchasing my brand new car was made easy and exciting by Gary Brown. He is helpful, kind and easy going. There are no pressures and he allows you to Purchasing my brand new car was made easy and exciting by Gary Brown. He is helpful, kind and easy going. There are no pressures and he allows you to go at your own speed. I cannot say enough about this dealership and Gary. Amazing experience!! Highly recommended!! More

Good experience Gary was professional and dealt with all the paper work so our time doing administrative work was minimized. I was surprised when additional costs we Gary was professional and dealt with all the paper work so our time doing administrative work was minimized. I was surprised when additional costs were added after we agreed on a price. More

Excellent experience We have purchased our last 3 vehicles from Gary & he is the most knowledgeable & professional sales accociate. He is a no pressure kind of guy who mak We have purchased our last 3 vehicles from Gary & he is the most knowledgeable & professional sales accociate. He is a no pressure kind of guy who make your car buying purchase a pleasure. Gary has become our friend over the years & always has time to just say hello if your there for service. He is willing to take all the time you need during the buying process to ensure you understand all your options so that you are able to make an informed decision. On delivery he take all the time you need to go over all the options to ensure your car is setup perfectly. If your in the market for a new vehicle I highly recommend Gary Brown. More

10/10 Just went in for a simple oil change and pre winter inspection. It was done very fast and the lady at the service desk was very nice to talk to. I w Just went in for a simple oil change and pre winter inspection. It was done very fast and the lady at the service desk was very nice to talk to. I would recommend going there for service to everyone. More