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Whitby Toyota
Whitby, ON
1,934 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,934 reviews
August 13, 2017
Great Sales Experience I had a great experience shopping for my new Toyota. The salesperson, John, was very knowledgable and listened to what I needed. He made the process I had a great experience shopping for my new Toyota. The salesperson, John, was very knowledgable and listened to what I needed. He made the process easy to understand and was very friendly. When I went to pick up the car he made sure I knew how to use all of the features and explained all of the terms and conditions very well. It was a great experience and I would definitely recommend this dealership. More
by Angus
Employees Worked With
John Lee
August 12, 2017
Stress Free Being retired and on a pension can make a major decision like a new car very stressful. However Gary at Whitby Toyota helped me through the process b Being retired and on a pension can make a major decision like a new car very stressful. However Gary at Whitby Toyota helped me through the process by giving me all the options and helping me arrive at the best option for me in my situation. This was done in a very clear and precise manner in a way that I understood. I would recommend to anyone that they include Whitby Toyota when shopping for a new vehicle. FG More
by toyotaforseniors2017
Employees Worked With
Gary Brown
August 10, 2017
Always Amazing Service They service advisors always listen well to identify the issue and then offer great solutions to fix the problem immediately and go the extra mile to They service advisors always listen well to identify the issue and then offer great solutions to fix the problem immediately and go the extra mile to ensure transportation logistics are in place during service. More
by Katmue
Employees Worked With
Other Employees :
Tony the Shuttle car driver, lady at the cash out desk
August 09, 2017
Toyota Excellence Another positive service experience at Whitby Toyota! Booked an oil change and while there remembered a wiper blade had split. All the work was done i Another positive service experience at Whitby Toyota! Booked an oil change and while there remembered a wiper blade had split. All the work was done in speedy precision including the service technician finding another wiper blade had also split. I love the new Inspection Report especially the tire information. More
by AJE
August 02, 2017
Friendly and very efficient. Exactly what I like. Whitby Toyota once again exceeded all expectations. Customer service, friendliness and organization was superb. Our family buys a car here almost ever Whitby Toyota once again exceeded all expectations. Customer service, friendliness and organization was superb. Our family buys a car here almost every year and we keep coming back as they take such good care of us! Marcus More
by Marcus
July 30, 2017
Another Prius and another great buying experience This is my second car from Whitby Toyota and it was, as another review stated, painless, again! Gary Brown was my salesman; he answered all my questio This is my second car from Whitby Toyota and it was, as another review stated, painless, again! Gary Brown was my salesman; he answered all my questions and made the process very smooth. More
by mkz
Employees Worked With
Gary Brown
July 29, 2017
Ian Kingsley thank you Ian, thank you for the friendship and kind gesture in our purchase of 2017 Highlander XLE. Great experience to know a person like Mr Kingsley. We call Ian, thank you for the friendship and kind gesture in our purchase of 2017 Highlander XLE. Great experience to know a person like Mr Kingsley. We call him the father like a family, highly recommend to see him and just be forward and he will accommodate your needs. Bring your family and see the excellent of knowing Ian Kingsley. Thank you, again. More
by JCruz
Employees Worked With
Ian Kingsley
July 27, 2017
Painless Andrew Ward assisted us. Things were done in a timely manner. It really was a stress free experience. The vehicle came faster than promised and as ord Andrew Ward assisted us. Things were done in a timely manner. It really was a stress free experience. The vehicle came faster than promised and as ordered. More
by baxter_311
Employees Worked With
Andrew Ward
July 14, 2017
Stress-Free Experience Experience at Whitby Toyota was stress-free, and pleasant. Gary Brown was profession and everything he did had a ring of sincerity and caring for the Experience at Whitby Toyota was stress-free, and pleasant. Gary Brown was profession and everything he did had a ring of sincerity and caring for the customer. Every question was answered honestly and in a forthright manner. He treated every question professionally and did NOT give the impression that it was silly. Thank you Gary. Honourable mention to David Marshall and Chris Hiebert. Both were professional. More
by Catlady60
July 14, 2017
New Tacoma TRD Sport Upgrade, Amazing Experience. So, I was in the market for a new vehicle since I decided to give my Toyota Matrix to my little sister. I decided I wanted to get a Toyota Tacoma TRD So, I was in the market for a new vehicle since I decided to give my Toyota Matrix to my little sister. I decided I wanted to get a Toyota Tacoma TRD Sport Upgrade. I was checking out dealers in my Area, when I called Whitby Toyota. I spoke to the receptionist and asked to speak to someone in Sales and by Chance I got transferred to Gary Brown. I could of not asked for a smoother and pleasant Experience. Gary was honest and cut to the chase and we settled a deal the same day. (While I was there, he even was awarded a award for his good customer service). Couple days later, I go to pick my truck. I have dealt with a few dealerships before and I have never had such a pleasant experience. When my wife's Nissan Rogue finishes it's lease, we are coming back to Gary to make a deal for a Toyota RAV4. All in all, I would highly recommend Gary Brown and Whitby Toyota. More
by Vince K
Employees Worked With
Gary Brown
