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Whitby Toyota

Whitby, ON

4.7
2,130 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied. Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota. Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota. Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles. Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 2,130 reviews

August 18, 2018

Two new customers Friendly, helpful service. I feel like the representative was working for me not against me. We own 2 toyotas and both my husband and I will be using More

by naplesgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Brown
Aug 22, 2018 -

Whitby Toyota responded

Thanks so much for your wonderful review - your Service Advisor should ALWAYS be working for and with you - at Whitby Toyota we ensure this for all of our customers & truly appreciate your acknowledgment of this THANKS!

August 17, 2018

Our first Toyota truck! Shawn was extremely helpful in helping us find the best truck fit for us by making sure he understood what kind of work we needed it for. Unlike prev More

by SarahPortPerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McCallum
Aug 22, 2018 -

Whitby Toyota responded

Dear Sarah, thanks so much for your amazing review! We hope you enjoy your NEW Tundra for many years to come...we appreciate your business THANKS!!

August 17, 2018

Low Pressure Sale We came in looking for a truck and Rashid was a great help/ He was able to answer all of the questions we had when purchasing the Toyota Tacoma. Af More

by scottoshawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashid Lorgat
Aug 22, 2018 -

Whitby Toyota responded

Thanks so much for your continued business and your amazing review we really appreciate it...We hope you enjoy your NEW Toyota Tacoma for many many years - thanks for choosing Whitby Toyota!!

August 15, 2018

Repeat Customer - 3rd purchase of RAV4 We dealt with Mitchell Dunn who was very friendly and professional. Mitch was very knowledgeable and was quick to answers all of questions. Mitch sho More

by Digger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Dunn - Sales, Mitch Dunn
Aug 22, 2018 -

Whitby Toyota responded

Thanks so much for your kind review and for choosing Whitby Toyota once again we really appreciate it!

August 14, 2018

Excellent sales and service We have bought several cars and have had all of our cars serviced through Whitby Toyota over the past 14 years. They are dependable, trustworthy, and More

by DMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Stokell
Aug 14, 2018 -

Whitby Toyota responded

Dear DMC, We truly value and appreciate your loyalty over the many many years that you have chosen Whitby Toyota as your preferred Toyota Dealer. Thanks so much for your kind words and your review it means the world to us...here's to another 14 years and beyond!

Aug 22, 2018 -

Whitby Toyota responded

Dear DMC, thanks so much for your continued loyalty over the years! It's customers as yourself who we've built our business on...thanks so much for choosing us once again we really appreciate it!

August 11, 2018

Exceptional Customer Care Rashid was very accommodating and helpful. This was the first time I was buying a new vehicle, and I had a pretty specific criteria that I was looking More

by JT
Recommend Dealer
Yes
Employees Worked With
Rashid Lorgat
Aug 13, 2018 -

Whitby Toyota responded

Thanks so much for your amazing review and your high praise of Rashid we really appreciate it! Customer focus is very important and we really appreciate your recognition...thanks for choosing Whitby Toyota!

August 10, 2018

Great Customer Experience! Seth was very helpful and informative. He helped me get in on the Factory Sale to purchase a 2018 Corolla LE at 0% financing. He was very accessible More

by mab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Pillai
Aug 13, 2018 -

Whitby Toyota responded

Dear Mab, Thanks so much for your amazing review. We hope you enjoy your NEW TOYOTA Corolla for many years to come - we look forward to your next visit...thanks for choosing Whitby Toyota !

August 08, 2018

It’s all about making them money Each person I’ve had dealings with has made me question why I waste my time here. After the first truck I bought from them I felt cheated. I said neve More

by Not Whitby Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Brown, Rashid Lorgat
Aug 08, 2018 -

Whitby Toyota responded

Hello, can you provide me with your name please. We would like to conduct a full investigation as to what happened. We are very sorry to hear about your experience at our dealership.

Aug 14, 2018 -

Whitby Toyota responded

Is there anything we can do to correct, make this situation right in your view? We do welcome your feedback and would like to maintain a dialogue with you. Thank-you, The Whitby Toyota Team

Aug 14, 2018 -

Whitby Toyota responded

Hi, we really appreciate your feedback. I am forwarding your note to our Sales Manager to review. Thanks very much for your quick response.

Aug 14, 2018 -

Not Whitby Toyota responded

I have been in to your dealership and each time I feel like the only thing your sales guys care about is the lowest price for what I am trading in and the highest price for what you are selling. A friend of mine which I took with me last time trains sales guys for dealerships. He trains them to make everyone feel like the win when they leave the dealership. I have never felt that after walking out of Whitby Toyota

August 07, 2018

Excellent service! Seth was very friendly and accommodating. This was my first time buying a car at a dealership. He made me feel at ease and was very knowledgeable and More

by Ilona
Recommend Dealer
Yes
Employees Worked With
Seth Pillai
Aug 13, 2018 -

Whitby Toyota responded

Dear IIona, we feel privileged and honored that you chose Whitby Toyota ( and Seth) as your first time dealership purchase experience! We really appreciate your business and your amazing review. Thanks for choosing Whitby Toyota!

August 07, 2018

Great service! Andrew treated us extremely well. He was friendly, considerate, and fun. I highly recommend seeing him if you are looking to buy or sell a car. More

by MillieS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Romero, Andrew Ward
Aug 14, 2018 -

Whitby Toyota responded

Dear Millie, thanks so much for your wonderful review! Car shopping should be fun and non-stressful and we are so happy to hear you felt this way during your visit. Thanks so much for choosing Whitby Toyota - we hope you enjoy your NEW Toyota for many years to come!

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