Whitby Toyota

Poor after sales relationship with customer. Dealership managemnt refused to honor their advertised Red tag promotion, instead showed disrespectful demeanor to customer when asked for it. Seem Dealership managemnt refused to honor their advertised Red tag promotion, instead showed disrespectful demeanor to customer when asked for it. Seems once they got your money you are no longer important to them. Don't be taken in by their superficial greetings. Buyer be ware!!! More

Very pleasant, patience and helpful Sometimes when I go to a store usually some salesperson would ignore you and sometimes they’re pushy and won’t leave you alone. Not when I came to Whi Sometimes when I go to a store usually some salesperson would ignore you and sometimes they’re pushy and won’t leave you alone. Not when I came to Whitby TOYOTA dealership. As soon as I came in to the door I was greeted and helped right away. My experienced was very professional and pleasant. All my questions were answered. When I came back to pick up my purchased vehicle my sales rep was there to assist me. Mitch made me feel comfortable that I can ask him anything about the vehicle. Overall I was very pleased and made my purchased smoothly. More

Excellent service Both Rashid Lorgat & Chris Hiebert went the extra mile to make our visit to Whitby Toyota a pleasant experience. Our leasing option was a bit complica Both Rashid Lorgat & Chris Hiebert went the extra mile to make our visit to Whitby Toyota a pleasant experience. Our leasing option was a bit complicated because of our move out of province. They dealt with both the Licensing and Insurance in such a way that it was transparent to us. On a scale of 1 to 10 we would them a 10 +++. More

Pleasant, efficient, thorough. All the employees with whom I dealt were professional and courteous. There was no hard sell; they stuck by their price quotations; while options were All the employees with whom I dealt were professional and courteous. There was no hard sell; they stuck by their price quotations; while options were offered and explained, there was no pressure to buy them. My primary contact was Gary Brown and he guided me through a substantial list of new features with clarity and without rushing, and invited me to prepare a post-purchase list of questions which he would answer later, after I had familiarized myself with the new car. More

So happy with my Sales Rep. Everyone at Whitby Toyota was amazing from the receptionist upon entering the dealership (offered us a coffee/tea) to the sales Advisor and financial Everyone at Whitby Toyota was amazing from the receptionist upon entering the dealership (offered us a coffee/tea) to the sales Advisor and financial advisor on closing the deal. Gary was great to deal with. He was professional and transparent with the rates and final price he could offer us. When we picked up the car he spent the time to review all the features of the vehicle. Our whole sale process from start to finish was great. Thank you all! Jocelynn, Jason & Family More

Very good So far it’s the best dealership I come true very friendly staff very good helping me choosing what I was looking for thank you So far it’s the best dealership I come true very friendly staff very good helping me choosing what I was looking for thank you More

Another great experience I just leased a Toyota CH-R, and as this is my family's 5th Toyota vehicle, I can honestly say the service at Whitby Toyota just gets better. Their c I just leased a Toyota CH-R, and as this is my family's 5th Toyota vehicle, I can honestly say the service at Whitby Toyota just gets better. Their customer service is the best I have experienced anywhere. You can't go wrong with the people at Whitby Toyota. When you walk in there it's like going to see old friends! On top of all that, the quality of a Toyota vehicle is amazing!! More

Very friendly staff. Great experience! Rashid was awesome to deal with. He wasn't at all pushy, he was patient and very understanding of all our concerns. This man obviously understands cu Rashid was awesome to deal with. He wasn't at all pushy, he was patient and very understanding of all our concerns. This man obviously understands customer service. I had to return to resign some paperwork due to a mistake. But the service we received was 5 star so I am more than willing to look beyond a simple mistake. Thanks to all the staff here. We will see you again. More

Sales Sandy Crowder she went above and beyond. when we arrived to pick up our new CH-R Sandy found out it was my birthday and put a big red bow on the car Sandy Crowder she went above and beyond. when we arrived to pick up our new CH-R Sandy found out it was my birthday and put a big red bow on the car and decorated inside to surprise me. Always kept us informed on the delivery of the vehicle as it was in transit (on ship) when we made the purchase. More

Awesome Experience! We are super happy with Rashid Lorgat at Whitby Toyota. He takes the time to listen to what you want and is extremely helpful with any questions you h We are super happy with Rashid Lorgat at Whitby Toyota. He takes the time to listen to what you want and is extremely helpful with any questions you have. We would definitely recommend this dealership and Rashid to future visitors. More