Whitby Toyota

Amazing Service! I was on my way home from work one night, on my way to a Chevy dealership to sign my life away for an Equinox. I had always leased from Toyota, but th I was on my way home from work one night, on my way to a Chevy dealership to sign my life away for an Equinox. I had always leased from Toyota, but thought I would try something new. However in the back of my mind, I really wanted to know what a Rav4 would cost. I stopped into Whitby Toyota and was instantly drawn to the Rav4 in the showroom. A few minutes later, David approached me and asked me how he could help. I told it to him straight up - on my way to Chevrolet, want to see Rav4 pricing. He brought me to his desk and crunched some numbers. to my pleasant surprise, the Rav4 was the same price as the Equinox, but what I got out of it was SOOO much more! A sunroof, leather interior, AWD, tinted windows, and the best part (for me) was that I could get it in the colour I wanted - something Chevy wasn't allowing me to do. Shawn pulled up a Rav4 for me to test drive right away. I took it off the lot and was instantly aware this was the vehicle for me! He asked 'do you want to go on the highway?' And I said "Nope, I've made my decision." We went back to the dealership and started working on paperwork. Within days, I was approved and Shawn told me I could pick up my car Tuesday. I was kinda hoping to have it by the weekend (this was Wednesday) but he explained he is so busy, and I totally understood. It would give me a chance to drive my Corolla a little while longer. On Thursday, Shawn called me and said I could pick up my car tomorrow (Friday) instead of Tuesday! I was so excited. This morning (Friday) I picked up my new Rav4 - in blue- and was so impressed with everything David and Shawn did for me. They not only got me into the Rav4, but Shawn was amazing at showing me everything that is familiar and new to me from my Corolla to the Rav4. The level of professionalism and courtesy and a few jokes here and there really made my experience an amazing one. I know now that I should have just skipped the whole ordeal with Chevy (what was I thinking??) and come to Toyota in the first place. Now I am reminded why I come back time and time again. This is my 4th lease with Toyota and I will come back to Whitby Toyota next time too. Amazing service with a smile, and I am one completely satisfied customer! Thank you David for giving me a great deal, and thank you so much to Shawn who was so helpful and accommodating in every way and got me into my new car faster than expected! To quote an old slogan of Toyota's "Who could ask for anything more!?" More

Go With Gary My family have been loyal customers of Brimell Toyota for almost 35 years. I decided to see what Whitby could offer as my car lease came to an end. My family have been loyal customers of Brimell Toyota for almost 35 years. I decided to see what Whitby could offer as my car lease came to an end. Gary did not disappoint. He was personable, friendly and responsive. As a result I will be going to Whitby Toyota from now on. More

Excellent customer service My experience at the Whitby Toyota dealership was excellent. If you end up going to Whitby Toyota, don't hesitate to ask for Gary Brown. My experience at the Whitby Toyota dealership was excellent. If you end up going to Whitby Toyota, don't hesitate to ask for Gary Brown. More

Got what I Wanted. At Whitby Toyota we mainly dealt with Dave Stokell one of the product Advisor. Dave was the first advisor who helped us decide that the Toyota Highlan At Whitby Toyota we mainly dealt with Dave Stokell one of the product Advisor. Dave was the first advisor who helped us decide that the Toyota Highlander Limited was a vehicle that fit our needs and wants. After two weeks of research,test driving and negotiating prices for both Toyotas and other brands we went back to Dave. He was able to arrange for all the options we wanted at a price that matched the lowest quote given by other Toyota dealers. His professionalism, knowledge and caring manner made it easy for us to complete the purchase of our Highlander Limited. More

Amazing Experience Shawn was absolutely amazing to deal with. He was knowledgeable and was more concerned about making sure I purchased the right vehicle, then making a Shawn was absolutely amazing to deal with. He was knowledgeable and was more concerned about making sure I purchased the right vehicle, then making a sale. I didn't feel like I was pressured and he walked me through every step of the process. When we did one of my test drives, he came with me and showed me all the features then stopped after each one to see if I had questions. I'm so happy with the service and the vehicle. I ended up with a Highlander and I love it. I just wanted to say - THANK YOU SHAWN ! More

Would not hesitate to recommend this dealership The staff at this dealership went above and beyond. Very knowledgeable, honest, friendly and no pressure from beginning to end. We highly recommend Wh The staff at this dealership went above and beyond. Very knowledgeable, honest, friendly and no pressure from beginning to end. We highly recommend Whitby Toyota. More

Amazing Customer Service Shawn took the time to understand what we wanted. He’s very friendly, approachable and trustworthy. I wanted a used car as my first car and he helped Shawn took the time to understand what we wanted. He’s very friendly, approachable and trustworthy. I wanted a used car as my first car and he helped me pick out a 2010 Toyota Corolla in mint condition, accident free and it drives like a dream. Whitby Toyota is going to be our dealership for many more years to come..!! More

Good Purchase Experience My wife and I narrowed down our car search to three manufactures and Toyota was one of them. The Sales person and manager were very helpful and we d My wife and I narrowed down our car search to three manufactures and Toyota was one of them. The Sales person and manager were very helpful and we did not feel pressured in anyway. It was not the same experience at our local Honda dealership. More

Terrific Experience My family has been going to Brimell Toyota for almost 35 years. This time I decided to see if Whitby Toyota was as good an experience. I was even be My family has been going to Brimell Toyota for almost 35 years. This time I decided to see if Whitby Toyota was as good an experience. I was even better. I will be giving them my business going forward. More

A happy, repeat customer! This is my fourth lease through Whitby Toyota and their service is always exceptional. I leased my first car from Dave Marshall - and have been a repe This is my fourth lease through Whitby Toyota and their service is always exceptional. I leased my first car from Dave Marshall - and have been a repeat customer ever since! The entire experience is seamless and the staff really go out of their way to answer all questions and make the experience a pleasant one. I also received a follow-up phone call from David Stokell, just to check in to make sure that car is running is as it should be. I was also invited in to have further information sessions on how to use the car, should I require further support. I would also be remiss if I didn't mention how great the Service centre is. Between the Sales Staff and the Service Centre Staff, it makes it an easy choice to keep coming back to lease my next car. Thank you to the team at Whitby Toyota! More