Whitby Toyota

Pleasant, efficient, thorough. All the employees with whom I dealt were professional and courteous. There was no hard sell; they stuck by their price quotations; while options were All the employees with whom I dealt were professional and courteous. There was no hard sell; they stuck by their price quotations; while options were offered and explained, there was no pressure to buy them. My primary contact was Gary Brown and he guided me through a substantial list of new features with clarity and without rushing, and invited me to prepare a post-purchase list of questions which he would answer later, after I had familiarized myself with the new car. More

So happy with my Sales Rep. Everyone at Whitby Toyota was amazing from the receptionist upon entering the dealership (offered us a coffee/tea) to the sales Advisor and financial Everyone at Whitby Toyota was amazing from the receptionist upon entering the dealership (offered us a coffee/tea) to the sales Advisor and financial advisor on closing the deal. Gary was great to deal with. He was professional and transparent with the rates and final price he could offer us. When we picked up the car he spent the time to review all the features of the vehicle. Our whole sale process from start to finish was great. Thank you all! Jocelynn, Jason & Family More

Very good So far it’s the best dealership I come true very friendly staff very good helping me choosing what I was looking for thank you So far it’s the best dealership I come true very friendly staff very good helping me choosing what I was looking for thank you More

Another great experience I just leased a Toyota CH-R, and as this is my family's 5th Toyota vehicle, I can honestly say the service at Whitby Toyota just gets better. Their c I just leased a Toyota CH-R, and as this is my family's 5th Toyota vehicle, I can honestly say the service at Whitby Toyota just gets better. Their customer service is the best I have experienced anywhere. You can't go wrong with the people at Whitby Toyota. When you walk in there it's like going to see old friends! On top of all that, the quality of a Toyota vehicle is amazing!! More

Very friendly staff. Great experience! Rashid was awesome to deal with. He wasn't at all pushy, he was patient and very understanding of all our concerns. This man obviously understands cu Rashid was awesome to deal with. He wasn't at all pushy, he was patient and very understanding of all our concerns. This man obviously understands customer service. I had to return to resign some paperwork due to a mistake. But the service we received was 5 star so I am more than willing to look beyond a simple mistake. Thanks to all the staff here. We will see you again. More

Sales Sandy Crowder she went above and beyond. when we arrived to pick up our new CH-R Sandy found out it was my birthday and put a big red bow on the car Sandy Crowder she went above and beyond. when we arrived to pick up our new CH-R Sandy found out it was my birthday and put a big red bow on the car and decorated inside to surprise me. Always kept us informed on the delivery of the vehicle as it was in transit (on ship) when we made the purchase. More

Awesome Experience! We are super happy with Rashid Lorgat at Whitby Toyota. He takes the time to listen to what you want and is extremely helpful with any questions you h We are super happy with Rashid Lorgat at Whitby Toyota. He takes the time to listen to what you want and is extremely helpful with any questions you have. We would definitely recommend this dealership and Rashid to future visitors. More

First Toyota Purchase - 2019 Sienna This was our first Toyota purchase, and we found David very informative, patient, and most helpful when picking up our new van. Chris was very thorou This was our first Toyota purchase, and we found David very informative, patient, and most helpful when picking up our new van. Chris was very thorough with the paperwork and explaining the lease and different warranty options available. I couldn't give the dealership 5 stars yet, as we haven't had the opportunity to work with their service department, but if it's anything like the Sales team we've met so far, then I'm sure they'll earn that 5th star from us. :) Liking the van so far, and looking forward to many years. More

Purchase of 2016 RAV4 Rashid Lorgat listened to what we were looking for, and found us the perfect match (and more)! He listened to our concerns, and what was important to Rashid Lorgat listened to what we were looking for, and found us the perfect match (and more)! He listened to our concerns, and what was important to us. His expertise and customer service are greatly appreciated. More

Very Helpful Gary was excellent to deal with when it came to trading in my RAV4. Went over all options and made the decision making process easy. Keith (manage Gary was excellent to deal with when it came to trading in my RAV4. Went over all options and made the decision making process easy. Keith (management) explained the terms of the lease and warranty options. Straight to the point, which I appreciated. Love my new CHR and glad to be with Whitby Toyota. More