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Wheaton Honda - Service Centre

Edmonton , AB

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111 Reviews

111 Reviews of Wheaton Honda - Service Centre

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November 07, 2020

Always an amazing experience at Wheaton Honda, infact, we only purchase our vehicles here in Edmonton. Friendly service; Always professional; Always there to help with whatever we need. MUCH recommended, we More

by CV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Macyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wheaton Honda responded

Thank you for the awesome review!

October 06, 2020

Been going here for at least 10 years. The people are polite, labour cost are quite high, but I always seem to come back. They seem to do what is required. More

by Serena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Osana
Oct 08, 2020 -

Wheaton Honda responded

Thank you for the review Serena, it's always a pleasure working with you!

September 20, 2020

Beware of Service Dept ! My Odyssey in for first major service July, told "spool valve leaking" and it would cost less to replace since engine was already open, agreed to fix ($529). Then told the drive b More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aman, Mark
September 01, 2020

Great experience!!! The service intake worker explained me what is the problem with the vehicle and gave me options with the pricing. Very prompt and pleasant person. No gimmicks! If he was a salesman, More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Osana
Sep 04, 2020 -

Wheaton Honda responded

Thank you for the review Richard!

August 18, 2020

Great service. The labour cost was too high. Should have been more flexible, e.g., total hour taken, instead of per-job, for the service More

by SY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Thomas
Aug 19, 2020 -

Wheaton Honda responded

Thank you for the review! We apologize that you found the pricing to be high. We set all of our service pricing in compliance with Honda Canada, but we understand that servicing a vehicle at certain rates can add up. Please let us know if there is anything you need in the future!

July 18, 2020

Great service! Shout out to Gurwant Aman Waraic who never fail to call and let me know the status of my car! A pleasant experience! More

by Armi Chelle
Recommend Dealer
Yes
Employees Worked With
Gurwant Aman Waraic
Jul 20, 2020 -

Wheaton Honda responded

Thank you for the review!

June 10, 2020

Customer time is not valued In brief: The staff do not care about your time, save yourself and go somewhere else for your oil change. In detail: My recent visit to Wheaton Hond More

by Mouse
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Various
Jun 11, 2020 -

Wheaton Honda responded

Hi there, we sincerely apologize for the wait time you experienced. We absolutely should have communicated this better to you, and we hope to discuss this issue in further detail to rectify the situation. Please give me a call and I will be happy to do what I can to improve your experience moving forward. Mark Tucker, Quality Assurance Manager (780)463-7333

May 18, 2020

CHEATERS - and dishonest to the core. My Touring was booked for 'squeaking noise while braking' after paying Osana $453.97 he gave me back a 'no guarantee...'.not drivable vehicle, liars. More

by somenta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
bernad osana, , Bernard Osana
April 14, 2020

HUGE shout out to Wheaton Honda! Mike the General HUGE shout out to Wheaton Honda! Mike the General manager and service team took care of all costs on my 2020 CR-V sunroof after it shattered while d More

by ahendriks
Recommend Dealer
Yes
Employees Worked With
Mike Barazzuol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Osana, Jim Erikkson
May 19, 2020 -

Wheaton Honda responded

Thank you for the great review, we are happy to have things sorted out for you!

April 06, 2020

Great Service Great service. very friendly. will be back there again. gave full detail of the recall service. provided complimentary car wash. the car was very well More

by OIl City
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Osana
May 19, 2020 -

Wheaton Honda responded

Thank you for the review!