Wheaton Honda West - Service Center

Dont trust their adds. Always an excise but no service. $10 scam for new app Doesnt work but apparently my issue. I would expect they would simply deal with it. To the Always an excise but no service. $10 scam for new app Doesnt work but apparently my issue. I would expect they would simply deal with it. To their credit manager called after I left and dealt with the issue. They need to either allow staff the flexibility to deal with low $$ in this case $10 promise or to not advertise More

Our minivan needed service, and Hondawest had a used car that we were interested in. Both the dealership and service department had excellent customer service, so we will be returning customers! that we were interested in. Both the dealership and service department had excellent customer service, so we will be returning customers! More

Went to Honda West today asking for help to fix a panel that came off from my CRV dashboard. Michael received me in the service and tried to fix it. In a few minutes he realized he need help and called Dea that came off from my CRV dashboard. Michael received me in the service and tried to fix it. In a few minutes he realized he need help and called Dean from the shop. In 5 minutes all was fixed. This is my 4th Honda and is always a please to walk into Honda West. Thank you for hiring the best in the business. Heloisa More

I have found Jim and the rest of the staff members at Honda West very helpful and courteous. Honda West very helpful and courteous. More

Afraid I don't recall the name of the service rep that I dealt with, however the service he provided was excellent, as has been my experience with Honda West. dealt with, however the service he provided was excellent, as has been my experience with Honda West. More

Courtesy bus is needed again. Staff were very helpful and explained other items that I inquired about on the tonneau cover and showed how they worked. Thanks. and explained other items that I inquired about on the tonneau cover and showed how they worked. Thanks. More

Excellent service. The representative went out of his way to ensure that he could meet my desired schedule on a very difficult day for me. way to ensure that he could meet my desired schedule on a very difficult day for me. More

This dealer is out of the way for me but they are friendly and go out of there way to help you and I would recommend them to any one yo buy or service there vehicle 😉 friendly and go out of there way to help you and I would recommend them to any one yo buy or service there vehicle 😉 More

I bought my first Honda in 1998 from Honda West and my second Honda in 2013 and have had nothing but great service. Since moving to a condo, I now store my out of season tires through the dealership. Howe second Honda in 2013 and have had nothing but great service. Since moving to a condo, I now store my out of season tires through the dealership. However, for the 2nd year in a row, the caps on my winter tires went missing (last year, 1 cap, this year, 3 caps). Shawn in the Service Dept. escalated this issue to his manager. They sourced replacement caps and installed them. I appreciate them doing the right thing. More

repllace smart start Pity the salesman told me to ignore the warning light on the dashboard I told him about as I was about to drive my newly acquired purchase away, it wo Pity the salesman told me to ignore the warning light on the dashboard I told him about as I was about to drive my newly acquired purchase away, it would have avoided me having to go back once (40km) for a diagnosis & the second time for the repair. The service people were very helpful, friendly and speedy More