Wheaton Honda West

I used to go to Calgary Honda for vehicle service, but I always left unhappy. I found the service was terrible, for the most part, and always left feeling ripped off. I decided to try Honda West this tim always left unhappy. I found the service was terrible, for the most part, and always left feeling ripped off. I decided to try Honda West this time, which is where I actually purchased my vehicle. What a change! I was very happy with the customer service. Darrell was awesome, and it was probably in top three of best service I have ever received. I tend to feel a bit uncomfortable when getting my vehicle serviced as I admittedly do not know much about vehicles, so I am forced to trust the dealership - which can be difficult. Darrell made me feel very comfortable about trusting Honda West. And even though I called him a few too many times, he never responded like I was being a pest (which I was. Definitely :( ). Whatever he makes...it's not enough. He deserves more :D More

Darrell was great. Got my servicing done propmtly, so I could get back on the road home, out of town. Jocelyn was her usual cheery self and helped me with my Parts Department purchase. One of the best de could get back on the road home, out of town. Jocelyn was her usual cheery self and helped me with my Parts Department purchase. One of the best dealerships I have ever been at. Bot the car and they still know me!!!!!!!!!!!!!! More

Helpful, knowledgeable, friendly, trustworthy, great service. The people at this service centre have always been great just like Darrell. Can't imagine ever going anywhere else. Great waiting area, with service. The people at this service centre have always been great just like Darrell. Can't imagine ever going anywhere else. Great waiting area, with coffee and lots of magazines & newspaper. Was quite happy to find that I can now store my tires. What a weight off my poor back!! More

Bob came to my aid by answering the phone, diagnosing/suggesting a dead battery (while I was stranded with my 3 year old), driving to my location, boosting my vehicle, getting me in to the ser diagnosing/suggesting a dead battery (while I was stranded with my 3 year old), driving to my location, boosting my vehicle, getting me in to the service center immediately so I was able to pick up my 6 year old from school before the end of the day. He turned an extremely stressful situation into a very positive outcome. Thank you so much for such great service. I highly recommend Bob for his high quality of professionalism and care for the customer. More

Darrell always provides excellent, timely service with a smile and joke. He explains the service, fees and implications of repairs. I wouldn't go anywhere else. smile and joke. He explains the service, fees and implications of repairs. I wouldn't go anywhere else. More

i am on my 3rd CRV with Honda West and I have never once been let down by this dealership. I checked out 3 other dealerships before I purchased my first one and decided to go with Honda West not only for t been let down by this dealership. I checked out 3 other dealerships before I purchased my first one and decided to go with Honda West not only for the price of the new vehicle but the fair deal on my trade-in. Also, when I brought a friend to purchase her new car they not only did the same for her but also rewarded me for bringing her. I have traveled extensively in North America (including Mexico) in these vehicles and so have experienced at least half a dozen different dealerships and they have all stood behind the Honda name but nowhere was I treated as well as I have been at Honda West. All of the service people, front desk staff, drivers at Honda West have been really good people but a lot of the credit for my loyalty is due to Darrell Fujita! People come and go but Darrell has always been there for me, both in my regular service work and the occasional problem. He is unfailingly cheerful (how he manages this, the public being the type of beast that it is is beyond me! :-), patient with explanations and always gives me the impression that he just simply cares about me and my car. I also really like the rewards program and have brought my sister (to whom I sold my first CRV) and my friend into the program as well. Other things I appreciate are the drop off/pick up service, the decent coffee/seating/newspapers/computer workstations in the waiting area and the complimentary after-service car wash at the local Shell. A. Mercer More

I was booked for installation of my winter tires and a side marker light. I was told that since these two jobs would not take too long, a 2;30 appointment would be sufficient. When I phoned to confirm t side marker light. I was told that since these two jobs would not take too long, a 2;30 appointment would be sufficient. When I phoned to confirm that all my parts were in, I was told that both front struts also need replacing. I asked if all of these jobs can be completed on time and Darrell said he would see what he can do. So, I bought my car in and came back just before closing and found that all the jobs were done. Darrell said the technician stayed to complete the job. So, in all, I had 7 jobs done, which included changing to my winter tires, a wheel alignment, replacing both front struts. a type A service and replacing a bulb socket and installing a side marker light. A job well done- thank you Darrell and the two technicians that worked on my car- Robert Wilson and Matthew Varcoe. More

This is my second Honda Civic I have purchased from Majed. His attention to detail and product knowledge is impressive. Buying a car from Majed is a real pleasure. No pressure tactics, honest opinio Majed. His attention to detail and product knowledge is impressive. Buying a car from Majed is a real pleasure. No pressure tactics, honest opinions, and great work made this a great experience. Buying a car from Majed, is like buying a car from a friend...only without the awkward negotiations. Thanks Majed! I will be back the next time I need a new car. More

the service is very good, even on a busy morning got me in on time, I was shuttled to work and picked up on my lunch break which made my getting home at the end of the day very handy. When picking up my ve in on time, I was shuttled to work and picked up on my lunch break which made my getting home at the end of the day very handy. When picking up my vehicle I was advised that the alignment I had requested could not be performed as there was additional work required before the alignment could be completed. This was all explained to me with a written estimate on the costs to repair. my vehicle and my invoice reflected the costs of just the inspection instead of an inspection and complete alignment. It is great to deal with such an honest repair shop!!!! More

My last car purchase 9 years ago (at another dealership) was a painful experience. This time I was referred to Honda West. Majed was marvellous - attentive, helpful and efficient. I now own the nicest ca was a painful experience. This time I was referred to Honda West. Majed was marvellous - attentive, helpful and efficient. I now own the nicest car I've ever had and at a great price. Thanks Majed! More