Wheaton Honda West

AMAZING Jocelyn and Gabe were excellent to deal with. They made the experience of buying a new vehicle a joy. I will definitely be recommending others to Hon Jocelyn and Gabe were excellent to deal with. They made the experience of buying a new vehicle a joy. I will definitely be recommending others to Honda West. More

Great Experience! I leased a new Honda Civic from this dealership and these guys were really helpful. At the beginning they didn't have my preferred color but they were I leased a new Honda Civic from this dealership and these guys were really helpful. At the beginning they didn't have my preferred color but they were able to bring my desired color in few business days. Overall, great people and great experience. More

Great service and no hassle used car package Wayne, Craig and Gabe helped us find a nicely equipped 2013 Honda Pilot Touring. Honda West's used car price may not be the lowest (being a dealer) bu Wayne, Craig and Gabe helped us find a nicely equipped 2013 Honda Pilot Touring. Honda West's used car price may not be the lowest (being a dealer) but often comes between private sales price and what other dealers are selling. In return, we got the Honda certified used warranty package and Honda West's own used car package (RE: security package + 1-year tire-rim insurance) which complemented the Honda certified warranty very well. Wayne and Craig were very accommodating with our request including our unusual request to swap my almost new tires (on the Odyssey) with the tires on the Pilot. Overall, the buying experience was top notch. More

Many thanks to Ray for his excellent services. Ray is a very nice sales person. I have great time with him . He helped me to answer many of my questions and helped me to understand everything bo Ray is a very nice sales person. I have great time with him . He helped me to answer many of my questions and helped me to understand everything bout the vehicle . More

Awesome majed is the most honest salesman I've ever dealt with. He doesn't just say things to make a sale. I've purchased two cars from him so far, my sister majed is the most honest salesman I've ever dealt with. He doesn't just say things to make a sale. I've purchased two cars from him so far, my sister has purchased many cars from him. Never have we felt pressured or dissappointed. See you soon for an odessy ?? More

A Baker's Dozen I have been purchasing Hondas exclusively from Majed Larbe for a number of years and just recently bought my 13th vehicle from him. My experiences wi I have been purchasing Hondas exclusively from Majed Larbe for a number of years and just recently bought my 13th vehicle from him. My experiences with Majed and Honda have always been positive…he is always professional and accommodating and has worked with me to get me the vehicles I need. I appreciate his honesty and will continue to purchase vehicles from him. Thanks Majed! More

Honda West is and should be “embarrassed” We recently purchased a 2014 Odyssey EX from Honda West. The actual purchase went well; however, it went drastically downhill upon delivery of the v We recently purchased a 2014 Odyssey EX from Honda West. The actual purchase went well; however, it went drastically downhill upon delivery of the van. The van was delivered without the tow package, which Honda West failed to notice. Upon bringing the van back in to have the tow package installed Honda West then damaged the door of the new van. They said they would make it right and admitted to how embarrassing this situation was. We eventually settled on replacing the 2014 van with the purchase of a 2015 Odyssey since 2014’s were no longer being produced. At the scheduled delivery appointment for the 2015 Odyssey it was discovered that the protection package was not installed necessitating leaving the van at Honda West and rescheduling the delivery. At the second delivery appointment for the 2015 Odyssey we discovered that the Remote Engine Starter had not been installed. This, of course, required ANOTHER trip out to their dealership for that installation. After discovering this last oversight by Honda West we were given the impression that they would call to schedule the install. After a week had passed they had not contacted us. We then contacted them and scheduled the install. This entire saga was ridiculous and the dealer should be highly embarrassed. Based on our experience we have no idea why this dealer has a Dealership of the Year Award. Honda West managed to make the new car buying experience a terrible one for us. They say they value their customers’ time. Obviously they do not as we had to make numerous trips to their dealership over two months to finally receive the van we had purchased. This shows a lack of respect for the customer and a high degree of incompetence. A detailed inspection prior to the delivery of either van would have ensured we received the vehicle we had purchased. Perhaps if that had been done at the start we could have avoided this entire mess. We love our Honda vehicles and this dealer lost a lifelong customer. We would not recommend this dealer to anyone for either sales or service. More

Amazing !! Everyone there is so friendly and helpful They even helped me when my car got hit 2 hours after arriving home . I have never been so well treated and helped as at this dealership !!!!! They even helped me when my car got hit 2 hours after arriving home . I have never been so well treated and helped as at this dealership !!!!! More

Honda West really came through for us...in amazing ways. We had a goal, to walk away with a used Honda Civic. We had no intentions of walking away with a beautiful barely used beautiful 2013 with all the fea We had a goal, to walk away with a used Honda Civic. We had no intentions of walking away with a beautiful barely used beautiful 2013 with all the features we wanted in a car! It only had 5,000k, it's amazing on gas, mileage and to top it all off a rear view camera, heated seats, sun roof and great sound system for an amazing price and deal! The team really went above and beyond to meet our needs for a second vehicle! Thank you Steve, Wayne & The Team at Honda West! More

Just right Brice walked me through the trade in process with ease. He offered a very fair price for my older Civic and the new Civic was priced so well I HAD t Brice walked me through the trade in process with ease. He offered a very fair price for my older Civic and the new Civic was priced so well I HAD to take it home. I also thought Gabe kept it simple and stress free as well. Thanks guys! More