Wheaton Honda West

Worst Experience With a Company Likely the worst experience with a business I have ever had. It has been over a year and a half of constant issues with their service department. I ha Likely the worst experience with a business I have ever had. It has been over a year and a half of constant issues with their service department. I had just moved to Alberta and started having shock issues, so I decided to take my car into Honda West to fix this problem. This issue ended up taking months to fix, and I have had to take my car to their service department around 10 times to fix various issues that have been the fault of the service department: having the car for hours and not fixing anything, fixing the wrong part, fixing the wrong side, breaking a different part, etc. I have talked with their managers and been reassured that it would not happen again. Yet, with three separate issues, it has been the same story of service department mishaps and numerous visits. I have contacted Honda Canada and the issue has been escalated. Hopefully, no one else will have to go through this as well. My only word of advice for anyone else "GO TO A DIFFERENT DEALERSHIP". I've had many great Honda Service departments help me over the years, but this is not one of them. More

Customer Service I was very satisfied with all aspects of dealing with Honda West. Andre Douglas and Cole Clarke were very helpful and able to address all of my concer I was very satisfied with all aspects of dealing with Honda West. Andre Douglas and Cole Clarke were very helpful and able to address all of my concerns and questions. More

Great service Our sales person was very accommodating and very helpful. The transaction was very easy and quick and all in all we had a great experience here and wi Our sales person was very accommodating and very helpful. The transaction was very easy and quick and all in all we had a great experience here and will definitely come back. More

Amazing service! Jim Sarantis, is one of the best sales people I ever worked with to buy a vehicle from. If you are looking for a car, minivan, SUV or vehicle in gener Jim Sarantis, is one of the best sales people I ever worked with to buy a vehicle from. If you are looking for a car, minivan, SUV or vehicle in general, I strongly recommend you go visit Jim at Honda West! More

Used Highlander Everything went well. I don’t feel like writing a huge review but I feel pretty good after purchasing the vehicle. Both Janes and Curtis were very hel Everything went well. I don’t feel like writing a huge review but I feel pretty good after purchasing the vehicle. Both Janes and Curtis were very helpful and knowledgeable. More

DISHONEST AND CHEAP! My boyfriend was selling a 2011 subaru Impreza, it was online for 9500 when they contacted us saying they were interested. Were a busy family so he ca My boyfriend was selling a 2011 subaru Impreza, it was online for 9500 when they contacted us saying they were interested. Were a busy family so he called and made sure they weren't going to lowball us and they said no, it would be a fair offer, they saw our ssking price and said it would not a waste of time so he drove across the city only to be offered $3000 by Tevin Joseph who was the one who said it wouldn't be a waste of time. Are you kidding me? So the manager tried to say it was only worth 5000, then he said it was actually worth 7000 so could only give us 5000 so tevin hugely low balled us and straight out lied. The manager offered $50 credit for the waste of time but that's no good as anything we do at honda is over $50 and they wont be getting my business. We sold the car the next day for $8250. Idiots. STAY AWAY especially if you're selling a car. Any other honda is a much better choice! More

Overall experience...GREAT!!! I really enjoyed my experience with Honda West and in particular Jocelyn Baron as my sales rep. Jocelyn was very pleasant, knowledgeable and efficient I really enjoyed my experience with Honda West and in particular Jocelyn Baron as my sales rep. Jocelyn was very pleasant, knowledgeable and efficient. I enjoyed her approach with her profession which left me with a very positive impression. I would highly recommend them to others. More

Awesome experience! We had Andre and Curtis looking after us and they were both fantastic!! Andre is very personable and helped us out big time!! It’s my first time to H We had Andre and Curtis looking after us and they were both fantastic!! Andre is very personable and helped us out big time!! It’s my first time to Honda West and I wouldn’t hesitate to come back if a new car situation arises!! Thanks! Love my new Rav4!!!! Cate More

Purchase of a CR-V I had a very positive experience working with Anna Calderon she was very patient and kind Explaining everything thoroughly with me and answering my q I had a very positive experience working with Anna Calderon she was very patient and kind Explaining everything thoroughly with me and answering my questions with honesty. No pressure and nothing was too much trouble for them all very accommodating Peter Erasmus was also very nice and helped us with all of the paperwork The car arrived on time and all was in order - nothing missing Thank you both very much at Honda West Love my new car! More

easy to talk to! Ms. Jocely Barton is kind and helful! easy to talk to! and very accomodating i will recommend her to my other colleagues, now am driving my 1st car! Ms. Jocely Barton is kind and helful! easy to talk to! and very accomodating i will recommend her to my other colleagues, now am driving my 1st car! More