Wheaton Chevrolet of Red Deer
Red Deer, AB
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167 Reviews of Wheaton Chevrolet of Red Deer
totally unprofessional and very poor service and customer service. have had issues with my last few trucks and during the time my truck was at pike wheaton they wouldn’t communicate or return calls, finally service. have had issues with my last few trucks and during the time my truck was at pike wheaton they wouldn’t communicate or return calls, finally got frustrated and made complaints and zennon the service manager was extremely unprofessional along with not even having the information needed to help and ignored multiple attempts of us reaching out to him and when he did finally call back over a week later was a complete lack of professionalism and i will be happy to forward you the complete history of reaching out to him and not following up then took things extremely to far. i would not do business with zennon or pike wheaton it has been stressful and they have made no attempts to help with the problems. More
Dealt with Alvin Littner, I was looking for a used vehicle for my daughters and found one through Alvin. The dealer took care of everything for me and made this buying experience a good one. They even vehicle for my daughters and found one through Alvin. The dealer took care of everything for me and made this buying experience a good one. They even helped out with temporary plating to help me get the vehicle back to Manitoba. If I need another vehicle I’ll reach out to them again in the future. Thanks to Alvin and Tyler ! More
Guy Dudding is working to find a car for my granddaughters to share. Very helpful, trust worthy, and glad to find Guy who is going above expectations in an effort to find the right vehicle/pri granddaughters to share. Very helpful, trust worthy, and glad to find Guy who is going above expectations in an effort to find the right vehicle/price point! I haven’t provided him with an easy task due to budget constraint,, but know that I have the right man for the job! More
Do not buy new or used from here. Horrible to deal with, they do not work with you at all. All they do is take your money and push you out the door as fast as they can. They lie, chea Horrible to deal with, they do not work with you at all. All they do is take your money and push you out the door as fast as they can. They lie, cheat and accuse you before the deal is done. They called me a lier and said I was backing out of the deal because I couldn’t pick up the vehicle right away due to work. More
Christian the best dealer guy we had met helps us getting our car and now we are enjoying the new traverse 2022 with my kids and husband. Gracias Chris por todo Dios te bendiga our car and now we are enjoying the new traverse 2022 with my kids and husband. Gracias Chris por todo Dios te bendiga More
This dealership does not stand behind their vehicles or their service department. I bought a used car from them; it was 2013 with only 125000 km on it. Within the first week it was having idle problems and their service department. I bought a used car from them; it was 2013 with only 125000 km on it. Within the first week it was having idle problems and stalling. I took it in and they said oh I guess we will have to replace the battery. I wasn’t even informed there was a problem with the battery, not that a battery would cause idle and stalling issues. They changed out the battery and it solved nothing with the car. I brought it back in and they looked and said they couldn’t find anything wrong with it. All they did, I think, was look for codes. They reset the computer in it and told me to drive like an old man for a while to retrain the computer on how I drive. This still did nothing for the idle/stalling issues. Took it back in after a week and said it was still having the same problems. They kept the car for the whole day and still said there was nothing wrong with it. After a month or more of stalling the service light came on. I was like yes it finally threw a code they can read. Took it in and they found a code and said it needed timing camshaft actuators. They booked it in and replaced them and changed the oil. I drove it around for about a month with still some idle issues but hey at least it wasn’t stalling now. Had it in for another oil change and they said it looked good. Drove it to a friend’s house on Christmas Eve and when I went to leave it would not start. It had no compression and there was a lot of grinding when I turned it over. This was only 7000 km after they “fixed it”. Had to wait to after the holiday to get it towed back to the dealership and they said opps sorry your engine is toast. Camshaft actuators, timing sensors and timing chain all broke and wrecked the engine. They said they would get me a quote for the engine replacement. I asked why I would I get a quote as this shouldn’t be my bill. The service guy said ya, it shouldn’t but he said I would have to call sales. Called sales and the first manager I talked to said he would find a trade for me and call me back, 3 days later no call. I called again and got a different manager and he said there was nothing they could do about it and I would have to pay to fix it. I told him I wanted to talk to the general manager and he said he get him to call me. A week later and several phone calls later still no GM to talk to. After a couple more days I finally got him and he said nope nothing they would do and I should have bought the extended warranty. I told him I would have if I had known there was one. They tried to sell me every other warranty you could think of, glass, paint and a couple of others. They made me get this weird one where they etch the car and if it gets stolen and written off they will give me $5000 dollars towards a new car…… So after all this I still no car, no solution for this dealership and no money to get it fixed. These guys really don’t have any sense of what a community business is and how it should treat its customers. DO NOT GO TO THIS DEALERSHIP!!!!! All they care about is getting your money. More
TYRELLE VAN DEN AKKER Was amazing! I was just inquiring TYRELLE VAN DEN AKKER Was amazing! I was just inquiring about a vehicle. Wasn’t totally looking at that moment. Went in met Tyrelle she had the keys TYRELLE VAN DEN AKKER Was amazing! I was just inquiring about a vehicle. Wasn’t totally looking at that moment. Went in met Tyrelle she had the keys in hand for the vehicle I was looking in to. Went for a test drive on my own. Had the answer to all my questions and my husbands. Was not pushy at all! Ended up trading in my vehicle on the one I was looking at. We had a hiccup with the new one not being 100% ready on pick up, gave me a loner so I wasn’t vehicleless. As soon as my new one was ready Tyrelle let me know she was on the way to drop it off!! Probably one of my best experiences ever! Thank you so much again!!! More
Worst experience buying a care in over 40 years. Spent over $30,000 on a used car and they didn’t change the oils or even top up the washer fluid (it took 3/4 of a jug to fill). We explained to Alvin and over $30,000 on a used car and they didn’t change the oils or even top up the washer fluid (it took 3/4 of a jug to fill). We explained to Alvin and others in the dealership that we lost everything in the fort McMurray fire and that we need a break everyone has had their hands in our pockets. These people took us on our trades for over $10,000! Yes I understand they need to make money but wow, seriously! Oh yeah, they offered me a free oils change and a jug of washer fluid. What a slap in the face. We put our trust in these people and they took advantage of us. More
Horrible place to deal with after the sale is done. Completely unprofessional. Avoid Alvin the salesman definitely. 0 out of 5 for sure. I wish I could do the survey over. Not a good place to deal with Completely unprofessional. Avoid Alvin the salesman definitely. 0 out of 5 for sure. I wish I could do the survey over. Not a good place to deal with. More