Westwind Honda

Used Honda Pilot My husband and myself purchased a used Honda Pilot for our recently expanded family. We booked In a test drive and loved the vehicle along with the se My husband and myself purchased a used Honda Pilot for our recently expanded family. We booked In a test drive and loved the vehicle along with the service. Everyone we met were very nice and made the process effortless. We found out we had a tire pressure sensor that wasn't working and they quickly got us in to have it checked out. It's been a great relationship so far. Would recommend McFadden Honda to anyone. More

I always feel like family at McFadden Honda! My wife and I just purchased a brand new Odyssey. I must say that everyone from the service department to the sales reps to the Management have been v My wife and I just purchased a brand new Odyssey. I must say that everyone from the service department to the sales reps to the Management have been very professional and courteous. I love McFadden Honda because there is a feeling of respect and that shows in their employees and customers. I had every need met and more with this dealership and WILL come buy my vehicles from Here as long as I can drive. I can't say enough about all of the staff at McFadden Honda and would recommend any person to this dealership. World class McFadden! More

2014 Honda Civic EX In May, 2014 I purchased a new 2013 Honda Civic Ex car. On September 28, 2014 the garage where I park the car was flooded (condo) and the car sat in In May, 2014 I purchased a new 2013 Honda Civic Ex car. On September 28, 2014 the garage where I park the car was flooded (condo) and the car sat in three feet of water. As a result, the insurance company wrote the car off. I drove to McFadden Honda to see if they had any 2013's left but, alas not. However, they had one 2014 Honda Civic EX on floor and as it was the last one, I put money down to hold this vehicle. As it took a couples of weeks to deal with the insurance company, I then went back to put more money on the car, but McFadden assured me that it was not necessary and that they would hold the car. This is my third Honda - the first was a used 1998 Honda Accord which served me well. The second being the 2013 and now my new 2014. The newer model has a couple of new additives which I appreciate. Beautiful little car and I will certainly enjoy owning and driving it. More

Awesome Dealership! This was our 4th Honda that we have purchased from this dealer over the last 20 years or so. We tend to keep our vehicles for a long time, and the se This was our 4th Honda that we have purchased from this dealer over the last 20 years or so. We tend to keep our vehicles for a long time, and the service department absolutely is great to deal with! We feel like we're a part of the McFadden Family as they great us by name every time! The Product Specialist we spoke with, Matt Bourbeau, was exemplary! His no-nonsense business sense was refreshing, and he showed us all the new tech and safety features of the CRV, and actually took us on a real-world test drive! He has no problems showing us the benefits of Honda's Real Time AWD system when we asked, and took us through some very steep and rough terrain. The CRV handled everything we threw at it, and more! When we went across the street to the competition, they wouldn't let us drive their small SUV on gravel, let alone off-road, as they said it might wreck something! Matt was right! If you don't have confidence in your product, how can you expect your customers too? TOP NOTCH experience! Definitely worth the trip! Amanda in the finance office is wonderful as well, and very keen attention to detail! 10 out of 10 - every time! Thanks a million McFadden Honda, you will definitely have customers for like, and our children and grandchildren will be purchasing from you too! B. W. More

3rd Vehicle Purchase Success My wife and I have just taken delivery on the 3rd vehicle from McFadden Honda in Lethbridge. The staff are total professionals who strive for custome My wife and I have just taken delivery on the 3rd vehicle from McFadden Honda in Lethbridge. The staff are total professionals who strive for customer satisfaction with every step. Not having an available car one of the salesmen, Matt, drove to the other side of town just so I could do a test drive. Matt drove first and took me on a real test drive..we went off road a bit so I could get a real feel of what the CR-V could actually do. I read reviews and saw videos on Youtube, but it was nothing like actually being in the car trying to get muddy. He was very knowledgeable and didn't try to "sell" me the car, he let the car do the selling for him. Shortly after I was dealing with their Sales Manager Stu on the final details and he was so friendly and remembered me and my family. Amanda is in the finance area and she's very helpful and honest. My 1 year old son was with me and into everything and she went through the details with a big smile on her face and made me feel very comfortable even though my kid was playing with all her pens are markers. When Matt/Stu wasn't available to give me final delivery she even helped me set up the new Bluetooth feature in my car and went over some other cool features with me before I left. I've honestly bought every car I've owned from McFadden and I'm glad to be a customer of theirs. There was a lot of competition for my business now that everyone was trying to clear out the 2014 models and I'm glad I came home...to Honda. More

My husband I bought a used vehicle at this dealership In January after trading in our vehicle (our vehicle was barely 5 years old, with under 60,000 kms on it)5 months later we take our new,"used" vehicle b January after trading in our vehicle (our vehicle was barely 5 years old, with under 60,000 kms on it)5 months later we take our new,"used" vehicle back for a simple oil change and are told by service it needs $2000 in repairs. We are told they can trade it in for us, but it has magically depreciated over $5000 already. In 5 months??? Then we are told they can split the cost of the repair with us. Is this not why we buy from dealerships?? So we have piece of mind that we are looked after? We have spent over $50,0000 at this dealership and are repeat customers. We will never again purchase a new or used vehicle from this dealership, and would suggest the same to anyone looking to purchase a vehicle. We felt very taken advantage of, and they dont care about you once you buy from them. Very poor customer service, even from upper management. More