Weston Ford

Where do I begin - First off, do NOT buy here, period! Here's why - we called today to purchase a new in-stock Bronco....nothing complicated, the vehicle was listed on their site and we wanted to pay the Here's why - we called today to purchase a new in-stock Bronco....nothing complicated, the vehicle was listed on their site and we wanted to pay the full MSRP for it, great, right? No, not so great when the sales person told us that we had to give Weston Ford an EXTRA 15K ($15,000!!) OVER the price of the vehicle that THEY hang onto for 6 months to ensure we do not sell the vehicle to the States. It gets better...Weston Ford will return what they call our "security deposit" in 6 months, but with NO interest! Is this legal? We called OMVIC to find out and the first rep said no but the second checked with the higher ups and said it's most likely legal/fine. So OMVIC is yet another useless governing body set up to look the part - this is NOT a "security deposit" (cash given to hold an item before the transaction) but rather a good old fashion shakedown. So we called Ford of Canada. Although it did not "sit right" with Ford of Canada they said EXACTLY what we thought they would, "each dealer has their own policies, all we can do is put in a complaint" (NOTE: a family member bought one last week and simply signed an agreement not to sell). So to all people who care about the companies that they deal with (as far as moral standards and ethics go) choose wisely as there are a few dealers out there who actually care about their customer (and don't just say it on their website). Oh, and by the way NO WHERE in ANY advertisement of Weston Ford for any of their Broncos does it mention this "policy"! One more thought - Ford dealers are allowed to buy your vehicle and sell it abroad at the drop of hat, another double standard. Incidentally, we are multi repeat customer of Ford Canada and in fact just bought an F250 Tremor Diesel 3 weeks ago from an amazing dealer, unfortunately they do not have any Broncos! More

I had an excellent experience at Weston Ford, from the moment I made the first call to the moment I went to pick up my brand new Ford Edge, Charles and Mark were really helpful and friendly and made every moment I made the first call to the moment I went to pick up my brand new Ford Edge, Charles and Mark were really helpful and friendly and made everything possible to get me in my new vehicle, I am a happy customer, and already have recommended Weston Ford to family and friends, and may God bless Charles James and Mark Jensen for everything! I would give them a higher rating but the highest is 5 stars!!!! Thanks Again Weston Ford!!!! More

Great service from Charles! He's exactly the right combo of kindness and knowledgeability, and was on the ball with whatever I needed when handling my lease. 10/10. He's exactly the right combo of kindness and knowledgeability, and was on the ball with whatever I needed when handling my lease. 10/10. More

They are Very helpful and accomodating. would recommend to everyone! Thank you very much! Good job would recommend to everyone! Thank you very much! Good job More

Great communication and great customer service very friendly would recommend to everyone. Will not go any where else in the future friendly would recommend to everyone. Will not go any where else in the future More

Here is the thing at Weston Ford, once you set in your foot at the door you will feel you are welcomed not because they think you will buy but they make you feel " yeah go do your own thing and feel at ho foot at the door you will feel you are welcomed not because they think you will buy but they make you feel " yeah go do your own thing and feel at home " kind of vibe. Shawn is the one who entertained me to all of my question and Charles assisted me on other paper works. The rest is history with a smile of my new Bronco Sports Outerbanks. Happy contented and fully satisfied!!! I definitely will endorse this ford location. Up to now my 5th day and they are at my inbox asking if I am ok and happy. I tell you thats the kind of connection you want to you car and your dealership!!! More

Charles was very friendly and easy to deal with. When a small problem arose it was handled professionally and as quickly as possible. He kept us informed throughout and made it an easy process. Charles wa small problem arose it was handled professionally and as quickly as possible. He kept us informed throughout and made it an easy process. Charles was always courteous, friendly, helpful and professional. We would definitely recommend Charles and Weston Ford. More

Typically I am not one to share reviews, but my recent purchase experience with Weston Ford warrants it. After putting together a sale agreement, I was informed the day of the expected pick up, that the purchase experience with Weston Ford warrants it. After putting together a sale agreement, I was informed the day of the expected pick up, that the vehicle was not ready, and they did not even have an ownership for the vehicle. Aside from this issue, as a customer, I felt that every step of the way, management was presenting additional charges, that were outside the scope of a normal automative purchase transaction. While I appreciate COVID has presented challenges to many businesses, I think Weston Ford waivers on the line of fraudulantly infringing on consumer safeguards and protections, which I have reported to OMVIC. In the end, I did complete the purchase, as Ghada in sales did her best to right the wrongs of management. More

Martin Han is very professional and well organized! The dealership appears committed to their customers as, with not a lot of back and forth, they were able to work hard to get me a very fair price for my dealership appears committed to their customers as, with not a lot of back and forth, they were able to work hard to get me a very fair price for my trade. The dealership staff worked diligently to earn my business! More

Good help, worked well with me, followed up very quickly and professionally. I would definitely recommend and professionally. I would definitely recommend More