West Side Mitsubishi

I go for car service and people are very polite. They fix fast and tell me what happened to car clearly. Really like keeri They fix fast and tell me what happened to car clearly. Really like keeri More

​I'm writing this review to share my incredibly disappointing experience at West Side Mitsubishi. Like many people, I was excited to buy a new car, but the process has been frustrating from the sta disappointing experience at West Side Mitsubishi. Like many people, I was excited to buy a new car, but the process has been frustrating from the start. ​I drove all the way from Airdrie to Edmonton because of an offer that turned out to be a classic bait-and-switch. On delivery day, June 21st, for my new 2025 Mitsubishi Outlander PHEV, I noticed several issues with the vehicle's condition even before I took possession. I found a dent on the driver's side door sill, scratches on every door handle pocket, scratches on the tailgate, peeling clear coat on the right front wheel rim, and a scratch on the front bumper. ​On top of the cosmetic damage, the "Winterization Package" I paid for was incomplete, as I was not given a full tank of gas. I also discovered a week later that the horn wasn't working due to a missing fuse—a resolved issue that still makes me question if a proper pre-purchase inspection was ever done. ​I was willing to give the dealership a chance to make things right, but for the past three months, all of my attempts to resolve these issues have been completely ignored. I have not received a single email reply or phone call back from the sales staff or management. ​It's truly a shame that a new car buying experience could be soured by such a complete lack of professionalism and communication. I sincerely hope they improve their practices for future customers. More

This is are 2nd new car purchase at westside. Our sales men ron and every one was good. Reasonable and quick . service department is good to. Good all in one place too go. Our sales men ron and every one was good. Reasonable and quick . service department is good to. Good all in one place too go. More

Sam and Christina managed to get me into the outlander I wanted with a good rate even though my credit is CRAP. The other dealers couldn't match the deal I got here. wanted with a good rate even though my credit is CRAP. The other dealers couldn't match the deal I got here. More

Didn't expect buying a car to be easy. Everyone was nice and explained things without being pushy. Drove away happy overall. Everyone was nice and explained things without being pushy. Drove away happy overall. More

Very happy with this place. People are kind, and I understand everything easy. New car perfect People are kind, and I understand everything easy. New car perfect More

Usually not one to leave reviews but these guys made things so easy. Big thanks sam and seojun things so easy. Big thanks sam and seojun More

Shout-out to Seojun! He was patient, friendly, and made the entire experience enjoyable. I love my new outlander! He was patient, friendly, and made the entire experience enjoyable. I love my new outlander! More

Solid car dealership. Jason was fantastic to deal with, no xx, just straight forward, honest, and pressure free. Happy to be in my new ride before winter hits!! Jason was fantastic to deal with, no xx, just straight forward, honest, and pressure free. Happy to be in my new ride before winter hits!! More

Pricing is unmatched. Glad I popped by after checking out some other locations. No xx sales games and tactics to deal with here. I showed up knowing exactly what I wanted Glad I popped by after checking out some other locations. No xx sales games and tactics to deal with here. I showed up knowing exactly what I wanted and they were able to get the sale done very quickly and efficiently without trying to get any extras out of me. More