West End Nissan

I wish there was a negative rating that I could use. Whether it was a service tech damaging my vehicle by driving it into the door when driving my vehicle out of a bay, trying to sell me an air filter w Whether it was a service tech damaging my vehicle by driving it into the door when driving my vehicle out of a bay, trying to sell me an air filter when I had changed the one in my vehicle a half hour before arriving at the dealership, losing the cap off my brake fluid, telling me I could come in and have my battery replaced under warranty and waiting until I arrived to inform me there would be a 70.00 test first this place has been a gong show. More

Thank you for all your help from the test drive, to negotiations and to have the keys in my hand. Nissan Canada give Jordan a promotion. negotiations and to have the keys in my hand. Nissan Canada give Jordan a promotion. More

Jordan and Jason at West Nissan were extremely kind. They listened to my needs and were patient and understanding throughout the whole process and I got an amazing deal! listened to my needs and were patient and understanding throughout the whole process and I got an amazing deal! More

Tried to negotiate a car sale with this dealership the salesperson flip-flopped on his price so xxxxxxx much my head was spinning and then when I told him I was done speaking with him he repeatedly messag salesperson flip-flopped on his price so xxxxxxx much my head was spinning and then when I told him I was done speaking with him he repeatedly message me back. Phoned to speak to the sales manager told them that I had a bank draft ready to go and the sales manager hung up on me apparently he is not in the business of selling cars or customer service do yourself a favour and buy a vehicle elsewhere. Both Jordan the salesperson and Shawn the sales manager wouldn't make a deal over $500 this just goes to show that these are not in the business of selling vehicles they're in the business of screwing customers More

Jordan is the best salesperson we have come across. Me and my wife have been customers of West End Nissan for the last fifteen years. So far we have leased four vehicles over the years. The lease on our Me and my wife have been customers of West End Nissan for the last fifteen years. So far we have leased four vehicles over the years. The lease on our last vehicle was getting close to the end and we started looking for a new vehicle. Meanwhile Jordan contacted us to see if we are interested in getting a new lease on another Nissan vehicle. We had shortlisted Qashqai and Mazda CX 30 as our top choices. Jordan was extremely helpful in answering all our questions regarding Qashqai. Throughout his communication with us we never felt pressured into leasing the Qashqai. We finally decided that Qashqai S AWD is the right choice for us. Meanwhile I had obtained a quote from another Nissan dealership in Edmonton. We went to West End Nissan and met Jordan and he came across to us as friendly and very professional. We went to West End Nissan confident that they will be able to give us a better deal than the other dealership but felt disappointed when we were told that rather than getting a better deal, the dealership can not even match the other quote. We almost left the dealership but then decided to stay with West End Nissan simply because we valued the service provided to us by Jordan. We knew that although he has our interest in his mind, there is only so much he can do as far as the finance part of the deal is concerned. We are very happy that he fully justified our appraisal of his salesmanship. During the leasing process he guided us in a thoroughly professional manner. For anyone looking for a Nissan vehicle we will strongly recommend to get in touch with Jordan for a hassle free, friendly and professional experience. As far as the dealership goes, we didn’t rate it five stars as we gave a feed back to the General Manager regarding our disappointment in not getting a deal that even matched the other dealership but we never heard back from him. More

Fantastic Experience I have recently had interactions with several dealerships in the past month while looking for a specific car. For the most part it's been a disappoint I have recently had interactions with several dealerships in the past month while looking for a specific car. For the most part it's been a disappointing experience until Kim introduced herself to me on the phone. At that moment everything changed for the better. Kim had prepared the car for me to see and to test drive and she was as helpful and accommodating as ever. Kim was pleasant, listened carefully to our questions, and responded with knowledge and confidence. She executed a deal with us that was acceptable and we signed that day. Kim also arranged to pick us up in order for us to take possession of the car and it was just a continuation of the excellent service and attention I'm sure she pays to all of her customers. I would not hesitate to recommend Kim to anyone looking to buy a car. It was a great experience for me. Les Dickins More

Amazing service, very helpful and felt comfortable. I am a single mother of four and this was my first time buying a vehicle on my own. Tony and Fred went above and beyond to help me find something with I am a single mother of four and this was my first time buying a vehicle on my own. Tony and Fred went above and beyond to help me find something within my budget and that fit my family. There was great communication throughout the search and buying process and I never felt pressured to buy. I am grateful I ended up at West End Nissan and am very happy with my new vehicle! More

Kim is is the best sales person that I have ever dealt with that calls you back when she says that she will Is totally honest about everything she tells you As well is very knowledgeable about her job ,k with that calls you back when she says that she will Is totally honest about everything she tells you As well is very knowledgeable about her job ,keeps you up to date on what is going on.This is my second time dealing with Kim an it is a true pleasure doing business with her thanks Kim for the great experience again More

Jordan and Shawn they where really helpful got a really nice deal on the car and got everything worked out within 2days. Thanks for all the help you guys are the best nice deal on the car and got everything worked out within 2days. Thanks for all the help you guys are the best More

Jordan went above and beyond. Jason also went above and beyond. They both took me as a customer and provided us with all they could do for us info wise while still standing proudly behind west Ed Nissian. beyond. They both took me as a customer and provided us with all they could do for us info wise while still standing proudly behind west Ed Nissian. More