West Edmonton Hyundai

A decent experience This was my first new car buying experience, so I wasn't entirely sure what to expect. In particular, I liked this dealership due to the mostly very f This was my first new car buying experience, so I wasn't entirely sure what to expect. In particular, I liked this dealership due to the mostly very friendly staff. I brought a (male) friend with me to help me with deciding on a car (I like having a second opinion) and all of the staff accepted the fact that I was the person purchasing the vehicle, and not the friend. Lloyd was my salesman, and was very polite and thorough in going over the vehicle and the sale. He seemed genuine and I'm optimistic that he will continue to be helpful even now that the sale is done. Everybody that I saw in financing was terrific, and getting the financing sorted out was quick and easy. I did, however, have a couple of issues. The main one is that I was misled about the mileage on the new vehicle I was purchasing. I was told (in the negotiations when I was purchasing) that it had 33mi on it. When I picked it up, it had 750km. That is a huge discrepancy and I felt that it was brushed off. I could have purchased a vehicle with more mileage for slightly less than I paid at another dealership, and had choose to purchase the 'brand new' one here. And I did not receive that. I was compensated with some nice floor mats, but I do not feel that it is at all adequate compensation for the discrepancy. I wasn't even told about it until I picked the vehicle up (and even then, it was just in passing going over the vehicle and why I had nice floor mats). I wasn't prepared to have to make any further negotiations when picking up my vehicle (I was expecting exactly what I signed for), so I didn't press the issue. But I wish I had - everybody that I've spoken to about it has been appalled at the discrepancy and has said that I should have been compensated further. Another slight glitch in my purchase was that the finance dept had forgotten to give me a crucial piece of paperwork needed to get my vehicle registered - causing me to waste an hr in the registry (which was otherwise empty) to wait for them to fax it over. More

Human touch & warm family atmosphere The internet sales staff, the agents and the reception and finance department, particularly the reception, Alberto, Josh, Amanda), Great Job! Great Te The internet sales staff, the agents and the reception and finance department, particularly the reception, Alberto, Josh, Amanda), Great Job! Great Team! Thank you for all. I greatly appreciated the team for the cake for my birthday! More

HappyOwner I owned a 2013 Hyundai Elantra GLS and wasn't really interested in purchasing a new car until I met with Christa two weeks ago and took the 2017 model I owned a 2013 Hyundai Elantra GLS and wasn't really interested in purchasing a new car until I met with Christa two weeks ago and took the 2017 model for a test drive. It really was a great car so once I felt I received a fair trade in and I got the car I wanted for what I felt was a good price, I was sold. I really liked working with Christa because at no time did I feel pressured and I believe she understood what I wanted and worked with me to get it. It was a pleasurable buying experience. I love my new car! More

Well worth the drive We wanted to buy a new Santa Fe Sport Ultimate in Canyon Copper and we initially tried two dealerships in Calgary. However, we kept getting different We wanted to buy a new Santa Fe Sport Ultimate in Canyon Copper and we initially tried two dealerships in Calgary. However, we kept getting different pricing each time we talked to them and just couldn't get a straight answer. We contacted West Edmonton Hyundai through Live Chat and were then contacted by Josh Corbett, their Internet Sales Manager. We were able to quickly come to a deal over the phone, and then drove up to pick up the vehicle. It had everything we wanted and we were able to agree on a very good price, compared to others we spoke to. The dealership staff were all very friendly, the sales and service areas were very clean and after the paperwork and vehicle orientation were complete, which took under an hour, we were on our way south to Okotoks. This was, by far, the best new vehicle buying experience we have had and we wouldn't hesitate to return. More

Great friendly. Was not in for a new ride but left with one! Wonderful staff (Christa) Love love love my NEW ride. Has all the bells and more!! All for a great price! IM in love! thanks so much Wonderful staff (Christa) Love love love my NEW ride. Has all the bells and more!! All for a great price! IM in love! thanks so much More

Painless This will be my 2nd vehicle with WE Hyundai. But this time I was wanting to lease. With my 2013 Tuscon still having a 2 year warranty left, surely the This will be my 2nd vehicle with WE Hyundai. But this time I was wanting to lease. With my 2013 Tuscon still having a 2 year warranty left, surely they could do something for me to get into a 2016 Tuscon. Cody is very professional and easy to speak with. And he takes jokes very well. I was very comfortable. I felt like I've known him for awhile. He knows his stuff with the vehicles. Ocean was pleasant to speak with and I voiced my needs as I wanted a certain amount for my trade in and lease payment to stay the same or very close to what I was paying now. He and Cody came back with a couple of offers and they were able to meet my needs and threw in something a little extra. Great job to both to you. You both went above and beyond. Amanda and Chris were also very pleasant and accommodating. I felt very comfortable with them both. I would send someone to this dealership to buy a used or new vehicle anytime. It looks like I'll be back after my 2 year lease is up. I would also like to say that the service dept is also very good. I've never had any problems what so ever with any of the staff or with my scheduled oil changes or scheduled kilometer maintenance. Another job well done to everyone of you. More

A very positive experience Ali in management, Chris in finance and Cody in sales were all very professional and efficient. Took time to understand my needs and worked hard to ac Ali in management, Chris in finance and Cody in sales were all very professional and efficient. Took time to understand my needs and worked hard to accommodate them. Friendly knowledgeable and not pushy. Customer lounge is well done and comfortable while waiting for car to be serviced. Lot tends to be crowded and due to lack of space the service department lacks some of the features that many dealerships have adopted for meeting and processing their clients such as express lanes and drive in covered areas where you meet with service representatives . That being said I have found the service department to perform very well and have been pleased with the service I have received. More

Great experience Fast approval.... Friendly staff... You don't have a ride? No problem they will pick you up! Two tumbs up!!! Excellent place to get your new and pre-o Fast approval.... Friendly staff... You don't have a ride? No problem they will pick you up! Two tumbs up!!! Excellent place to get your new and pre-owned cars! More

best car dealership Thanks liberty to make it as fast as possible for me. I got approved in a day and the very next day I had my car. I would recommend this dealership th Thanks liberty to make it as fast as possible for me. I got approved in a day and the very next day I had my car. I would recommend this dealership they have really good cars with less kilometers on it. Even if you don't wana buy it you should check it out. I went there to see and they had this car with I fell in love with and decided to buy it. More